Cam Clark Ford Red Deer
Red Deer, AB
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576 Reviews of Cam Clark Ford Red Deer
Great to deal with. My oil change was done faster than expected. Great service from Gary my service advisor and Evan the mechanic. Greta job guys!!! My oil change was done faster than expected. Great service from Gary my service advisor and Evan the mechanic. Greta job guys!!! More
Overall great. Concerned about unexpected $999 membership fee. This should be in price or at least discussed before presented with paperwork. Concerned about unexpected $999 membership fee. This should be in price or at least discussed before presented with paperwork. More
everyone was friendlyand professional. I didnt have to wait long at all while my vehicle was being serviced. will return I didnt have to wait long at all while my vehicle was being serviced. will return More
Have never had a problem until my last 2 visits. When switching out my winter tires for the summer tires they just rotated them until I pointed out the error. They then corrected the error but negle When switching out my winter tires for the summer tires they just rotated them until I pointed out the error. They then corrected the error but neglected to tighten the lug nuts on 1 tire. By the time I got home it was missing 3 lug nuts. This last time I called and made an appointment 2 weeks in advance for an oil change , put on winter tires and fix the remote start. My appointment was for 9 but my car was not moved inside for service until 45 minutes later. I make it very clear when I book that I'm from out of town and will wait there. When I questioned the service advisor why the delay she said my appointment was with her and not the service technician. I have never had a delay like this before and was offended by her asinine comment. I am just dropping my keys and confirming what I already requested over the phone 2 weeks ago. I was told st that time they would get my car I right away. This did not happen. No apology was given and I don't accept the reasoning that my appointment wasn't with the technician. Every other time I've gone I get in within 15 minutes of my appointment time. I was less than impressed with the service advisor as she clearly did not care. This appointment took 4 hours which is twice as long as normal. I have always liked the staff there but have been majorly disappointed the last 2 times. My salesman Garland was great when I bought the vehicle and I have no issue with that department. I find it hard to recommend this dealership without pointing out the major failures of the service department. More
Excellent experience from start to finish when purchasing our new vehicle from Cam Clark Ford Red Deer! Our salesman was always so professional and very helpful with any questions we had. The financing depa our new vehicle from Cam Clark Ford Red Deer! Our salesman was always so professional and very helpful with any questions we had. The financing department was also very helpful and went over many options with warranty, prepaid maintenance packages, etc. customized to our needs. We would recommend this dealership to anyone looking to purchase a vehicle! More
I am very satisfied with the Lorelei, she listened to my questions and helped me make positive choices for warranty and protection plan. Thanks! questions and helped me make positive choices for warranty and protection plan. Thanks! More