Calgary Hyundai
Calgary, AB
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Do do any finance with them, Marco Ventura does not have any professional attitude. And the work he said is NOT reliable AT ALL! Save your time and save your money be away from them! any professional attitude. And the work he said is NOT reliable AT ALL! Save your time and save your money be away from them! More
Got my new Tucson on March 23 am very happy with the car. The only downside was that I’d ordered the car on October 25 2021 and it took 5 months for me to receive it. Was originally told it would take 2 mont The only downside was that I’d ordered the car on October 25 2021 and it took 5 months for me to receive it. Was originally told it would take 2 months. I understand there is a chip shortage but it seems there was a communication problem with Hyundai Canada. On the good side was dealing with my salesman Deepanshu Mahajan on the original sale. I knew what I was looking for and it took about an hour from when I walked in to the dealership to when I signed the sales agreement. Special thanks to Marco Ventura Finance Manager who went above and beyond to make up all the frustration I went through with the changing delivery date. Also thanks to Gurveer Kooner who went through the systems on my Tucson and helped get my phone sync with the entertainment system. L More
I have only been driving the car for two weeks now. Still getting to know all the features that came with this car. It is a better car than Toyota equal for the money. A two day deal done . The other Still getting to know all the features that came with this car. It is a better car than Toyota equal for the money. A two day deal done . The other car company lost the sale due too long a wait. More
Shadiest dealership we have ever dealt with. Told us what our interest rate would be, but after we signed the papers, we realized that they not only increased the interest rate, but also increased the l what our interest rate would be, but after we signed the papers, we realized that they not only increased the interest rate, but also increased the length of the financing. When we called to inquire why, they said they'd call back, but two months later, we still have not heard from them. Would 100% not recommend buying a vehicle here. More
Was looking to buy new car this past Summer, dealt with a very friendly and straight forward sales agent who sadly is no longer there. Had a test drive of three different models that my wife and I were looki very friendly and straight forward sales agent who sadly is no longer there. Had a test drive of three different models that my wife and I were looking at, given tour of all the trim and colour options and finally settled on a car that we were really happy with and made a deposit. From this point on things went south fast: our sales agent left dealership and Sunny took over; called me a tried to offer me a different vehicle than the one we ordered and became angry and insulting when I said we would wait for the car we ordered. He ended up hanging up on me after I politely told him a third time we would wait for the car we ordered and that was apparently being manufactured. Months later still no car, Sunny still rude and insulting as ever as he keeps trying to push a different vehicle than the one we ordered, and absolutely no word from him on the car we made a deposit. Avoid the place, and particularly Sunny - dishonest, insulting, rude, and zero care about what the customer wants. More
My Car (2011 Hyundai Sonata) was at center Thursday morning 11am for Recall and I did ask to do wheel alignment, So I dropped my car and received call in morning that must need to replace RH front lowe morning 11am for Recall and I did ask to do wheel alignment, So I dropped my car and received call in morning that must need to replace RH front lower joint and LH outer tie rod end and I was told this repair is must if want a go for alignment, So about $650 spent to get it done. My son picked up the car and told me that, Car still going little bit on right and I rad the report when i reached home that RH front wheel alignment still need attention. I also know, my tires are not in good shape and I will replace them soon. So, I was little upset that I spent $650 to get the alignment right but still is not done 100%. I had couple of questions with my service, So I called twice to Devan (Service Manager for my car) yesterday and left message but did not receive any reply and this morning when I put my concern to your department in review of service, I received his missed call regarding about my poor service customer review not returning my call about yesterday but unfortunately I was in a meeting could not pick up call. I returned his call this afternoon around 1545hrs and still haven't my call return. I am surprised about the customer service at your center that don't have time to return call for the customer is about two days now. Anyway my questions was, they should had to call me before get it go that alignment not completed and might be a reason to replace tires or something else. I already spent money on it to do alignment and if I change tires then looks like have to spend money again for alignment, if I informed it all this before then I would go to change tires and other repair before go for alignment. Anyway, I wished to talk with your service manager on this but he was really busy and don't had time to deal with the customers, So I put all my details here as could not get a chance to talk about my concern and have no wish to go back again and have no wish to talk as well. Please do not call me, its all done. Thanks Arif Jamal More
Very pleasant and professional experience. Everyone I came across from the sale guy to the accountant and the delivery guy were quite helpful and friendly came across from the sale guy to the accountant and the delivery guy were quite helpful and friendly More
Great customer service. The staff were very friendly and helpful. The work on my vehicle exceeded the expectation at no additional charge. I would definitely recommend this dealership! helpful. The work on my vehicle exceeded the expectation at no additional charge. I would definitely recommend this dealership! More