Calgary Hyundai

Very Happy!!!! Dan was a pleasure to work with and felt no pressure at all to buy our vehicle. He was very knowledgeable and answered any questions we had. I would Dan was a pleasure to work with and felt no pressure at all to buy our vehicle. He was very knowledgeable and answered any questions we had. I would definitely recommend Dan to anyone that is interested in buying a vehicle. We are very happy with our purchase and would come buy for sure to buy another vehicle. More

This Dealership needs to get it together This dealership needs to get it together. They were completely disorganized and rude when dealing with an OIL CHANGE this morning. I was told that This dealership needs to get it together. They were completely disorganized and rude when dealing with an OIL CHANGE this morning. I was told that I had never been there before (I purchase the vehicle there and have brought it in at least 3 times for service), that my VIP oil changes wasn't ever accepted (um, how have it used it there before then and why do I have a letter confirming the program?) and was passed from Sales to Service multiple times. I haven't been happy with the service here since before I even drove the car off the lot. The reason I was even offered this VIP oil change is because of the poor service I received when I purchased my vehicle in 2015. There was a scratch on the car, my trade in value rate was changed after the initial deal was done and I had to come in to re-do my finance papers multiple times because they kept forgetting things. Just disorganized and simply dishonest. I shouldn't have to deal with internal problems of not keeping track of your paper work or having the information update properly. My boyfriend waited for an HOUR waiting for the managers sort this out between themselves and finally got an answer when he talked to the GM directly. I've dealt with other Hyundia dealership/service departments before - having owned 3 hyundias in my life and this one has been the most disappointing. I will not recommend anyone come here in the future. More

Terrible service, Terrible person to deal with No phone call when car was ready. Price was 2x higher than what was quoted on the phone and oil was charged outside of the service package. Existen No phone call when car was ready. Price was 2x higher than what was quoted on the phone and oil was charged outside of the service package. Existence was not acknowledged when trying to talk with advisor. Environmental disposal fee of $50 when everything already has environmental fees tagged on? Tried to speak with advisor about the price but she couldn't be bothered to give me the time of day. Passed me along to someone else. P.S. My service date was March 9th. Have not heard a word from Calgary Hyundai. Its now April 1st, and this isn't a joke. More

Bad Service Experience We are giving Hyundai a poor rating due to the bad experience we had with taking in one of our vehicles for a safety recall repair. We brought in the We are giving Hyundai a poor rating due to the bad experience we had with taking in one of our vehicles for a safety recall repair. We brought in the vehicle to have the repair done which required the removal of both front tires. They called me when they were finished saying that the threaded lug on the passenger side was stripped and they could not put it back on. With that I would need to pay for parts and labour, a minimum of one hour to put it back on. This would have been stripped when they removed the tire but they would not take responsibility for that. We tried to explain that I had recently replaced the hubs and the lugs were all new. First of all, if they were stripped when I replaced the hubs they would not have been able to put them back on at that time. We also called my mechanic about this and he said they would never have put on stripped lugs! Now I have to take my vehicle to my mechanic which is my lost time and pay my mechanic to replace this because Hyundai would not take responsibility for it. We asked to speak to a manager and were told they were all in a meeting! Do customers not come first? To top it off the manager would not help and was very rude and said well the vehicle is almost 12 years old and kept stating that. That is not the point! Are we to expect a different level of service because the vehicle is older? He also said the wheels have never come off before! That is not true at all and he doesn't know what he is talking about. We already told them my hubs were recently replaced. Then he said well you have never brought the vehicle in here before. So what does that mean??? Yes the vehicle is getting older and when the time does come to get a new one WE WILL NOT BE BUYING IT FROM HYUNDAI! More

Accommodating! Upgraded to a newer Sante Fe and luckily had Dan on my side. Purchase was stress free and remarkably a pleasant experience. He is definitely one in Upgraded to a newer Sante Fe and luckily had Dan on my side. Purchase was stress free and remarkably a pleasant experience. He is definitely one in a million! No pressure at all and Rena was so knowledgeable and accommodating in working out the terms. Always have and always will recommend this dealership over the others in Calgary for their impeccable service and sales people. Thank you again. More

The Adams Family Thanks you all!!! Just wanted to give Tim McGinty a special thank you for calling me and convincing me to come in. I had every doubt in the world that I would never ge Just wanted to give Tim McGinty a special thank you for calling me and convincing me to come in. I had every doubt in the world that I would never get a car in my name. Tim helped make a miracle happen for me by putting me into a 2017 Tuscon. He explained to me that he had been hired to deal with special cases like mine. Of course I was in doubt, like here we go again, but it happened! He also got my father into a Sonata a much more spacious comfortable vehicle. I appreciate the fact that Tim and Thomas were very honest and straight forward. I have had my car about 2 weeks now loving every minute of it. Thank you again Tim, Rena and Thomas. More

Hassle and Stress free Dan made our Tuscon SE purchase quite easy and relax compare to the other dealership. He was very straight forward yet friendly at the same time. They Dan made our Tuscon SE purchase quite easy and relax compare to the other dealership. He was very straight forward yet friendly at the same time. They also have a nice and friendly environment,very accomodating. More

New Vehicle I/we recently purchased a 2017 Tuscon from Barlow Trail Hyundai dealership. The service,and personal experience was so outstanding. The staff and mana I/we recently purchased a 2017 Tuscon from Barlow Trail Hyundai dealership. The service,and personal experience was so outstanding. The staff and management are very professional and super friendly. The personnel that we dealt with were amazing anwent above and beyond expectations to meet our needs. I will definately refer these people who are wonderful and amazing to any person looking for a new or used vehicle. You guys are worth more than any number for ratings. There is no number that would rate your expertise the way you treat your customers. Amazing, courteous, utmost friendly and respectful. Big Big hats off to all of you. I Love my New TUSCON. THANK YOU SO MUCH. More

Service Worst experience I have ever had. Rude and condescending when I didn't buy their 'upsell'. Will never go back to this dealership. They are great wh Worst experience I have ever had. Rude and condescending when I didn't buy their 'upsell'. Will never go back to this dealership. They are great when trying to sell but the good service ends there! More

Great car, wonderful staff Thanks to Dan for helping me to trade in my Elantra for a Tucson. Love the vehicle and Dan made it very easy for the trade in. I have always been ver Thanks to Dan for helping me to trade in my Elantra for a Tucson. Love the vehicle and Dan made it very easy for the trade in. I have always been very happy with Calgary Hyundai. More