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CMH Auto SUPERSTORE
St. Catharines, ON
521 Reviews
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521 Reviews of CMH Auto SUPERSTORE
April 15, 2019
Top Notch Service! The team at CMH is top notch. Very polite, they remembered my name, and instantly made me feel welcome and comfortable. I was buying my first car, so The team at CMH is top notch. Very polite, they remembered my name, and instantly made me feel welcome and comfortable. I was buying my first car, so I had a lot of questions. They were very patient and made the whole buying experience smooth and stress free. They handled everything for me, and I really appreciated that. True professionals. I've been recommending them to everyone ever since! More
by Tiff
Employees Worked With
Michael Holder, Heidi Dickinson
Helpful April 12, 2019
Continued Customer Over the past 6 years I’ve done 3 vehicle deals with CMH, they’ve been consistently courteous and given me excellent advice. No pushy sales men and al Over the past 6 years I’ve done 3 vehicle deals with CMH, they’ve been consistently courteous and given me excellent advice. No pushy sales men and always a fare price. More
by BrooklynnD
Employees Worked With
Phil Engs
April 12, 2019
Horrible Customer Service. Had two very dissapointng experiences here. First time around shopping for a new car for my husband we decided to shop elsewhere due to rude, sarcast Had two very dissapointng experiences here. First time around shopping for a new car for my husband we decided to shop elsewhere due to rude, sarcastic sales person. Fast forward 6 months and time for myself to buy a new car. As I was shopping on line I found a kia soul that I was very interested in at CMH. The color and year I was hoping for at a decent price. After spending some time shopping around I was eager and excited to find the car I had been looking for. As we drove over my husband and I remembered our negative experience last time but decided to give cmh another shot..wrong decision. We arrived about 5 after 5 on a Friday evening. I guess I had misread on line I thought they closed at 8. All excited to test drive the soul I went right into the dealership where a sour faced man named Ray I believe was there to greet me. I said hi, could I please go for a test drive. He looked at me and said very rudely were closed, turned his back and walked away. I couldn't believe how rude he was.. I wasn't mad they were closed it was my mistake but very mad how within one second this miserable man turned my excitement into displeasure. Not a I'm sorry were closed please come back tomorrow, or any information on the car just pure attitude. I'm actually thankful for the rude little man however because we made our way to the kia dealership on Ontario street and were greeted warmly by their sales person and general manager.. they were also just about to close but they were happy to show us around and test drive and give us a wonderful experience. As a bonus we found the same year and model of car I wanted there only fully loaded and $2000.00 cheaper. Bought it cash the next day. Dont reccomend cmh nor will I ever set foot on that lot again. Horrible customer experience twice. More
by AVan
Employees Worked With
Ray Edwards
April 09, 2019
So helpful! CMH Leasing was excellent to deal with! I traded in my vehicle earlier this year and it as a smooth & easy process thanks to Phil! CMH Leasing was excellent to deal with! I traded in my vehicle earlier this year and it as a smooth & easy process thanks to Phil! More
by CDyck
Employees Worked With
Phil Engs
April 05, 2019
Easy as a summer morning Mike was great to work with. Told him what I was looking for and he went and found it at a price we agreed on. So simple and up front.... no games. Mike was great to work with. Told him what I was looking for and he went and found it at a price we agreed on. So simple and up front.... no games. Thanks Mike! More
by Poolguy
Employees Worked With
Michael Holder
April 04, 2019
First TIme Customer - 2016 Hyundai Sante Fe XL We bought a 2016 Hyundai Sante Fe XL in early March from CMH. I chose to deal with them based off the positive ratings online. I would agree that the We bought a 2016 Hyundai Sante Fe XL in early March from CMH. I chose to deal with them based off the positive ratings online. I would agree that the buying experience matched all the positive reviews. The price was very competitive, the salesman was not pushy and there were no hidden charges. They also weren't pushy on the upsell of rust proofing, warranty etc. The car has been great, although I noticed some pulling to the right. I called and booked an appointment for today. We brought it in this morning and they sent it off for an alignment for no charge. The car drives perfectly now. I was very happy with the overall experience and would gladly go back More
by Dan1985
Employees Worked With
Sam Agostino, Raymond Blais
March 31, 2019
Very smooth & stress free I went in with my dad looking for a truck first him and I bought one. Michael was excellent from the minute we met on the lot. I really like the no I went in with my dad looking for a truck first him and I bought one. Michael was excellent from the minute we met on the lot. I really like the no haggle No surprises, and the price of the truck was very fair. After buying it and bringing home I notice a very small tear in the leather on the driver seat. I called Michael and he spoke to his manager Ray and he repaired at there cost. No questions. Very pleased with the service More
by Westy
Employees Worked With
Michael Holder, Raymond Blais
March 18, 2019
Excellent dealership I was extremely pleased with my vehicle purchase experience at the CMH Auto Superstore, from my initial e mail request for a trade-in estimate to the I was extremely pleased with my vehicle purchase experience at the CMH Auto Superstore, from my initial e mail request for a trade-in estimate to the contact I experienced with my salesperson Michael Holder and the President Phil Engs was excellent. CMH is a friendly, honest, up-front dealership who firstly, offered the highest value for my trade as well as a very aggressively price vehicle for purchase in comparison to area competitors. There were no hidden charges, or admin fees to deal with, and the sale team is friendly and very accommodating. Full disclosure of the CAFFAX info was offered, without hesitation Heidi Dickinson in finance, explained available warranties and options, clearly and concisely. All paperwork was completed and ready for signature upon arrival for pick-up. The car was professionally prepped for delivery and looked like a new car! I traveled from Ottawa to purchase this vehicle, and would do it again, without hesitation. Professionalism starts at the top and Phil Engs and his team "walks the talk". Many businesses profess to offer customer service, CMH delivers the goods. More
by DougMKC
Employees Worked With
Phil Engs, Michael Holder, Heidi Dickinson
March 12, 2019
My sons first car purchase I would like to thank Phil and his team for making my sons first car purchase a positive experience. It can be overwhelming for a first time purchase I would like to thank Phil and his team for making my sons first car purchase a positive experience. It can be overwhelming for a first time purchaser of a vehicle. The sales team and finance were able to help make a smooth and pleasant transaction ,making you feel at ease. They made getting financing a breeze. Their understanding and professionalism was greatly appreciated. I would recommend CMH Niagara to anyone looking for a great service experience. More
by PRempel
Employees Worked With
Phil Engs, Ray Edwards, Heidi Dickinson, Leonie Ardell
March 08, 2019
Great service Mike helped me buy my first car and made the process quick and painless, they even held the car for an extended period of time for me. Mike helped me buy my first car and made the process quick and painless, they even held the car for an extended period of time for me. More
by uhRoss
Employees Worked With
Michael Holder, Heidi Dickinson
