Burlington Toyota

Service I have had nothing but an excellent experience with Burlington Toyota. They are friendly and knowledgeable. I live out of town but it is worth the dr I have had nothing but an excellent experience with Burlington Toyota. They are friendly and knowledgeable. I live out of town but it is worth the drive for this quality of service. More

Amazing as always! We won't go anywhere else! We have been going to Burlington Toyota and dealing with Chris for well over 10 years now! I will never go anywhere else. No point in even shopping ar We have been going to Burlington Toyota and dealing with Chris for well over 10 years now! I will never go anywhere else. No point in even shopping around. In my opinion, there is no comparison in terms of the quality of service she provides and the quality of product! More

Burlington Toyota always exceeds our service expectations. The service department is a clean and modern facility staffed by trained and knowledgeable service advisors and technicians. The customer service loun The service department is a clean and modern facility staffed by trained and knowledgeable service advisors and technicians. The customer service lounge has comfortable seating, reading materials and complimentary fresh beverages. The dealership makes a strong commitment to honoring appointment times. Special requests have always been cheerfully done, eg. could the technician check the brake pad wear when changing over the winter tires? There is really no reason to get your Toyota serviced anywhere else. More

New Rav I went in to just get pricing and ended up purchasing. I'd like to mention that I'd been loyal to another dealership for 11years. My salesperson was B I went in to just get pricing and ended up purchasing. I'd like to mention that I'd been loyal to another dealership for 11years. My salesperson was Brandon M and a refreshing change. No back and forth with numbers, quick to give me the best pricing and show me all options. One week to the day from first walking in, I was out of one lease (before it ended) and in the road driving my new Rav. Thank you for the fantastic experience Brandon, Sion and Rita! More

Toyota has excellent customer service No worries or issues ever!! Great service team!! Thank you Terry L!! I will always buy my vehicles from this shop. Quality vehicles and the the grea No worries or issues ever!! Great service team!! Thank you Terry L!! I will always buy my vehicles from this shop. Quality vehicles and the the great service team know how to make a customer feel at ease and valued. More

1st oil change Service was quick, held no surprises and a reasonable cost. Even got a car wash. Would try again for future needs. Service personnel was efficient and Service was quick, held no surprises and a reasonable cost. Even got a car wash. Would try again for future needs. Service personnel was efficient and friendly. More

Emmisions Test Advisor allowed me to delay the emissions test to save the cost. Found a nial in the rear tyre and fixed it. I have had 2 bad service items in the pa Advisor allowed me to delay the emissions test to save the cost. Found a nial in the rear tyre and fixed it. I have had 2 bad service items in the past. I took my car in to have the brakes checked they were making a noise. After being checked I was told by the Advisor that it was just dust and a run on the highway woulf fix it. A week later I went to Green & Ross to have my summer tyres put on and they asked me if I wanted my brakes serviced and they showed me my front brakes that had hardly any pad left. Obviously they had not been checked by Toyota and I was lied to. I took my car back in and they did the brakes and gave me a $50 discount for my inconvenience.!!!!!!!! I have not seen that Service Advisor since. My daughter brought her new Rav 4 in for service and the oil was changed. She is a vet in Pembroke. When she got back there she noticed a silver cap with the Toyota Logo on it on her driveway. She took it to the local dealership and it was the tool for removing and replacing the oil drain plug. It had not been tightened properly. She had a 6 hour drive and it could have ruined her engine plus stranded her with no cell service. Not very good. I did not report it because she did not tell me until some time later. So while I've had my venza serviced there all the time and will continue to do so, these 2 instances maybe show and underlying problem. More

They were not as friendly this time around Usually I always get good service and friendliness. This time around I only received good service. I would recommend smiles next time. It goes a Usually I always get good service and friendliness. This time around I only received good service. I would recommend smiles next time. It goes a More

Great people, very gentle,explaining everything in detail. I strongly recommend this Service where you will meet smiling faces. Even for my unexpected screw in the tire they rushed around to help although it I strongly recommend this Service where you will meet smiling faces. Even for my unexpected screw in the tire they rushed around to help although it was 5 minutes to closing. Especially Shavaun is great. You should meet her. Other people are also fantastic. I will never go to another service. More

Great first time experience My leased RAV4 Hybrid was due for its first service. Adam, my service representative , explained the procedure at Burlington Toyota. Everything went s My leased RAV4 Hybrid was due for its first service. Adam, my service representative , explained the procedure at Burlington Toyota. Everything went smoothly, from the comfortable waiting room and coffee, to a full explanation of what was done, and answering a few questions that I had. I was treated with courtesy and respect. I wish that I had known about Burlington Toyota years ago, but I am a very happy customer now. Thanks for your care and attention ! Barb More