Burlington Nissan

Love my kicks Traded in my rogue for a kicks and couldn’t be happier. Third car I’ve bought through Michael Principe. Excellent service and well taken care of Traded in my rogue for a kicks and couldn’t be happier. Third car I’ve bought through Michael Principe. Excellent service and well taken care of More

Nasty service department Went in for my pre booked service and specifically said three things to Frank 1.oil change 2.rotation 3. Changing brake fluid. Despite the fact he tol Went in for my pre booked service and specifically said three things to Frank 1.oil change 2.rotation 3. Changing brake fluid. Despite the fact he told me that changing brake fluid will take 3-4 hours, I was waiting in the lounge the whole time. This is my 8th time doing service here at burlington nissan for my altima and not even a single service advisors did any kind of circle checks on my vehicle where when I goes to Toyota dealers it is a routine for my highlander. Now after 3 hours Frank came into lounge and mentioned to me my vehicle is ready. Upon getting the invoice where I paid $263,noticed that invoice did not mention anything about rotation. And this is not the first time I am having this kind of expereince from this service deoartment. On my 5th time when I was charged for a replacement of batteries for keys,and actually they havenot even changed the batteries and upon noticing that fact I have to go back to the service advisor that time ( Frank itself) and had to make sure that they changed the batteries that time. Before that they had trouble in getting my winter tires rims on time and getting a proper quote initially. It was all a mess up that time. But after that battery replacement incident somebody from the dealer called me and succeded in changing my bad feelings about the service department. So now this time when I don't see rotation in my invoice, honestly it wasn't worth for me to ask Frank again what is going on. Since I have given my car at 7900kms for service,upon reaching 8000kms maintenance reminder alert gets flashing on display a day after service was done. This clearly shows me how the mechanics donot even give a xxxx about what do they doing. It makes me to believe that they donot follow any kind of check lists. So I completely lost trust in this service department. Don't really know things said on paper is actually carried out in your vehicle or not. More

Good service Although it took longer than we expected, we were pleased with the service by Melanie, who worked with us to figure out a solution for our budget. Lo Although it took longer than we expected, we were pleased with the service by Melanie, who worked with us to figure out a solution for our budget. Looking forward to my new car! More

Professional and rewarding Great , professional friendly sales assistance provided by Michael Principe. He gave me an overview of the vehicle I had initially gone to the dealers Great , professional friendly sales assistance provided by Michael Principe. He gave me an overview of the vehicle I had initially gone to the dealership to look at and once I realized it wouldn’t meet my needs , he steered me towards something that fit the bill. He worked with me towards a deal that I felt was equitable for both me and him. Very happy with my purchase and the process from start to finish. More

Ss last minute oil change i Called last minute to get an oil change booked the following day with George (mechanic). they were booked , but still got me in. From booking with W i Called last minute to get an oil change booked the following day with George (mechanic). they were booked , but still got me in. From booking with Wendy , Patrice attending in the drive through, to George in the shop , was painless. As long as they are working there I’d definitely recommend going. If only the sales department was the same the. This dealership would be the “perfect” place. Thanks again everyone in service :) More

Best customer service! Very happy with Burlington Nissan from the service department to Mr Lucas who I bought the vehicle from and the used car manager who took my dogs for Very happy with Burlington Nissan from the service department to Mr Lucas who I bought the vehicle from and the used car manager who took my dogs for a car ride when they test drove my vehicle I was trading in! More

Excellent experience Amazing service by very qualified personnel and within a very reasonable time frame. I booked online maintenance appointment and got the service I nee Amazing service by very qualified personnel and within a very reasonable time frame. I booked online maintenance appointment and got the service I need to the level of my satisfaction. he whole process was so easy and amazing More

Great Vehicle, Wonderful Staff Thanks for the excellent service getting me my new rogue. The vehicle is just as spectacular as you said it would be and the process of buying was sim Thanks for the excellent service getting me my new rogue. The vehicle is just as spectacular as you said it would be and the process of buying was simple and very organized! Appreciate everything. Janice More

Incredible Staff Bought my very first car from Burlington Nissan. I am very happy with my ford fusion se. I have never seen such a fantastic customer service. Michael Bought my very first car from Burlington Nissan. I am very happy with my ford fusion se. I have never seen such a fantastic customer service. Michael and Dwayne were so helpful. I highly recommend Burlington Nissan dealership because of such a nice and helpful staff. Thank you so much Michael and Dwayne. More

Good, efficient service Service was performed in a timely manner. Also had the opportunity to enquire on a new vehicle; this was handled nicely by Michael Principe; I will l Service was performed in a timely manner. Also had the opportunity to enquire on a new vehicle; this was handled nicely by Michael Principe; I will look for him again. More