Budds' Mazda

Disappointed Sends you information and let’s you book appointment for Apple Car play and my car wasn’t even able to get it. Then tell me they’re saving me money fo Sends you information and let’s you book appointment for Apple Car play and my car wasn’t even able to get it. Then tell me they’re saving me money for something I wanted to get in the first place. More

Excellent Service My Mazda 6 was in for service just before the Christmas break, The quick, courteous and efficient staff here make it a pleasure to bring my vehicle in My Mazda 6 was in for service just before the Christmas break, The quick, courteous and efficient staff here make it a pleasure to bring my vehicle in for service! More

Replacement of CX3 headlights under warranty. Great and prompt service. Friendly, knowledgeable staff. Purchasing a used vehicle was a pleasurable experience wherein we felt comfortable with the v Great and prompt service. Friendly, knowledgeable staff. Purchasing a used vehicle was a pleasurable experience wherein we felt comfortable with the vehicle that we eventually decided on. Thanks ! More

Great service at Budd's Mazda My Mazda 5 had to go in for servicing just before Christmas. Andrea at Budd's Mazda was able to accommodate me on 15 minutes short notice! I have alwa My Mazda 5 had to go in for servicing just before Christmas. Andrea at Budd's Mazda was able to accommodate me on 15 minutes short notice! I have always received excellent service at Budd's Mazda. Thank you Andrea! More

Fast, professional service A real pleasure to deal with, from buying the car to the service desk. Staff are friendly and knowledgeable. I highly recommend this dealership based A real pleasure to deal with, from buying the car to the service desk. Staff are friendly and knowledgeable. I highly recommend this dealership based on my own experience. More

Excellent Experience Purchasing Used 2013 Mazda3 Very pleased with the level of Service Jason Rebelo provided. I was not pressured to purchase at anytime by Jason. Very friendly and professional deme Very pleased with the level of Service Jason Rebelo provided. I was not pressured to purchase at anytime by Jason. Very friendly and professional demeanor. Additionally Jason had excellent knowledge of the product and the various options available to me as a purchaser. Overall I recommend Jason to anyone looking to purchase a Mazda. More

Good service, but not good at keeping their word I have had my pre owned vehicle in for several appointments since I purchased it. The customer service desk was great. They greeted me kindly, and kep I have had my pre owned vehicle in for several appointments since I purchased it. The customer service desk was great. They greeted me kindly, and kept me up to date with regards to when my vehicle was ready. Unfortunately, only the winter tires appointment was actually necessary. When I purchased my pre owned vehicle back in October, there were a few small things that needed to be fixed, and I was assured that they would be fixed prior to me picking up my vehicle. I was told that these were quick fixes, and they would have no problem having them done over the 3 days before I picked up the vehicle. None of the items that were supposed to be fixed were completed when I came to pick up my vehicle. These issues have since been rectified, but I had to bring my car in on two additional separate occasions to get this issues resolved. For the last of the repairs, a small window switch I was told that I would be contacted when the part came in. When I came in to have my winter tires done, I asked about if my switch was in, and I was told that it had come in on the weekend. I was never notified of this, and then had to book another appointment, which I had to wait to weeks to get. The repairs were eventually done, but it really shouldn't have taken so long. More

Excellent As Usual!! Took the car in for an oil change, regular service and purchased winter tires for the season. Service was performed excellently, on time and on price Took the car in for an oil change, regular service and purchased winter tires for the season. Service was performed excellently, on time and on price. Can't say enough of the customer care always demonstrated. More

Welcoming, dependable and good value from start to finish! I have recently installed 4 new Michelin winter tires with free storage. Katie was very helpful in setting up my appointment and explaining the servic I have recently installed 4 new Michelin winter tires with free storage. Katie was very helpful in setting up my appointment and explaining the service procedures and eligible dealership discount to me. The service took about an hour, during that time I relaxed in the guest lounge, enjoying a rich cup of Muldoon’s Flying Scotsman coffee~ Katie walked over to the lounge to notify a few customers including me that the cars were ready to go, along with a complimentary carwash. The personable approach is uncommon at the parts department (my service experience at other dealerships have been passive). Andrea helped prepare the bill payment. She emailed me a copy, and showed me how to claim a rebate from Michelin. Both Katie and Andrea sincerely thanked me for the business. I almost felt like I was in Japan... By the way, the parts department washroom was pleasant and well stocked. The dealership is in the right direction: engaging customers with dependable service and competitive promotions. I will go back for my next car! More

Exceeds expectations Have been going to this location for years to maintainance my Mazda3 2010. Most recently to have my winter tires put on. The customer service is top n Have been going to this location for years to maintainance my Mazda3 2010. Most recently to have my winter tires put on. The customer service is top notch, always fast always exceeds my expectations of quality. I keep going back for servicing at this location even though I no longer live in Oakville purely due to the high quality of service I consistently get every time. More