Budds' Chevrolet Cadillac Buick GMC - Service Centre

Car Service This was my first time here and I was very much satisfied with the overall experience. Jim, my service advisor was very friendly and helpful. He walke This was my first time here and I was very much satisfied with the overall experience. Jim, my service advisor was very friendly and helpful. He walked me around the lobby to show me where everything was as I was waiting for my vehicle. He also walked me through various repair options I had for the front breaks weighing the cost/benefits. Also, the waiting lobby was clean. I very much look forward to going back to this dealership for my future servicing needs. More

Car service Fantastic service, very informative of the work that was to be performed. Length of time promised was right-on. Also the ride home and back provided Fantastic service, very informative of the work that was to be performed. Length of time promised was right-on. Also the ride home and back provided was great. More

Pontiac G5 - Valve Body and Harness Repair Great service from the No.1 dealership. Budds’ provided a rental vehicle and a fast estimate on the repair options. Friendly service from all associ Great service from the No.1 dealership. Budds’ provided a rental vehicle and a fast estimate on the repair options. Friendly service from all associates. More

Great service experience I brought my 2017 Chev Volt in to have the windshield-mounted camera re-calibrated. Jennifer Peaker was my Service Adviser and went above and beyond t I brought my 2017 Chev Volt in to have the windshield-mounted camera re-calibrated. Jennifer Peaker was my Service Adviser and went above and beyond to ensure that my issues were resolved. A very good experience as a result of her efforts and attention to detail. More

Great fast service The service was great and it as fast I was in and out for an oil change and it’s close and convenient to home. The service was great and it as fast I was in and out for an oil change and it’s close and convenient to home. More

Excellent service department! I've been dealing with this service department for a long time. Outstanding service, very punctual and very friendly. Thank you Jennifer Peaker for yo I've been dealing with this service department for a long time. Outstanding service, very punctual and very friendly. Thank you Jennifer Peaker for your continued quality work! More

Emergency Service I visited Budds Service for an emergency tire repair. Juan Orozco greeted me as I arrived and assured me that all would be taken care of immediately. I visited Budds Service for an emergency tire repair. Juan Orozco greeted me as I arrived and assured me that all would be taken care of immediately. He was kind, efficient and humorous. The repair was completed quickly and I was on my way in less than an hour. It doesn't get much better. Thank You Juan and Budds Service. More

Took Saab to Budd's - concern starting car Juan was fantastic. I got my appointment when it suited me. His staff evaluated the concern; recommended a simple part. Part will be installed at my c Juan was fantastic. I got my appointment when it suited me. His staff evaluated the concern; recommended a simple part. Part will be installed at my convenience in 2019. More

Transmission torque converter failour Clark’s Chev dealership in Fredericton were made aware of the problem in August and serviced the car, providing a fix. Fix did not work and with in Clark’s Chev dealership in Fredericton were made aware of the problem in August and serviced the car, providing a fix. Fix did not work and with in a month and half problem re-occurred. Budds correctly diagnosised the problem and replaced the faulty converted. More

The definition of customer satisfaction I've already said it on google reviews but I'll say this here too. This is the go to dealership of you have a GM car. Everyone will treat you right an I've already said it on google reviews but I'll say this here too. This is the go to dealership of you have a GM car. Everyone will treat you right and you will be taken care off. No one ever tries to upsell you anything in fact evwrutime I've been here I've been greeted with very nice surprises. For example, my Cadillac infotainment screen stopped responding to touch so I asked how much the repair would be. At first I was told it will about $1400, thats a steep price I think but the next time I'm there for an oil change I'm told as a goodwill gesture the dealership will repair the screen and I will have to pay $300 and if I agree they can order the part, well that's awesome and I agree right there to pay the $300 for a new screen. Fast forward to the day of repair (which is today), after the repair is done Juan (that's the guy you want to talk to btw) tells me the screen is free and I only have to pay for labor. I've read some insanely bad experiences of people being ripped off by dealerships but I'm glad I found one that does the complete opposite and doesn't overcharge customers for anything. This is the one place I am more than happy to drive an extra 20mins and through the traffic because I absolutely love the the work ethic at Budds Oakville. I recommend this dealership to anyone and everyone who has a car made by GM. More