Budds' Chevrolet Cadillac Buick GMC - Service Centre

These people understand what service is. The Budds Service department listens and acts. They in a friendly and professional manner make sure any "service and maintenance ' issues are dealt The Budds Service department listens and acts. They in a friendly and professional manner make sure any "service and maintenance ' issues are dealt with promptly and always ensuring you are satisfied with the results. Communication is excellent through the process . You get the feeling that the whole service department sincerely wants you to be happy with your vehicle and your choice to have it serviced at Budds. This is a tribube to Shane Macginnis and his management , technical and people skills. I would confidently recommend Budds . More

SERVICE REVIEW FROM THE RECEPTIONIST THROUGH TO THE SERVICE STAFF I HAVE BEEN COMPLETELY PLEASED WITH THEIR CURTIOUS AND PROMPT ATTENTION TO MY NEEDS, THEY ARE GREAT FROM THE RECEPTIONIST THROUGH TO THE SERVICE STAFF I HAVE BEEN COMPLETELY PLEASED WITH THEIR CURTIOUS AND PROMPT ATTENTION TO MY NEEDS, THEY ARE GREAT More

My service experience at Budds GMC My experience servicing my car at Budds GMC was great. I regularly get all my work done there. Friendly helpful staff and very knowledgeable, Juan i My experience servicing my car at Budds GMC was great. I regularly get all my work done there. Friendly helpful staff and very knowledgeable, Juan is the service advisor which is deal with along with all of the staff Ive had a chance to deal with More

Friendly Staff Quality Service We visited Budd's to repair sensor warnings. Jennifer booked our appointment and was very helpful in booking a weekend appointment. Shane, Shawn, an We visited Budd's to repair sensor warnings. Jennifer booked our appointment and was very helpful in booking a weekend appointment. Shane, Shawn, and Kim were friendly and professional. Repairs were completed under warranty. Budd's is our new dealer for service and future automobile purchases. We buy a new GM car every 5 years and our next car will be purchased at Budd's because we know we will get quality service after purchase! Thank you to Service Manager Shane, and to Shawn, and Kim for your friendly and professional service! Terry and Fern Dunn More

Outstanding service on a used truck sale We purchased a 2013 GMC Sierra 1500 Nevada edition 4x4 from this dealership on April 27, 2016. When we made the agreement with sales associate Farid B We purchased a 2013 GMC Sierra 1500 Nevada edition 4x4 from this dealership on April 27, 2016. When we made the agreement with sales associate Farid Bunni he had it approved very quickly. Items we discussed were dealt with when we went to pick up our truck. I really didn't like 2 of the tires on this vehicle and I showed the service manager Shane Maginnis who said you are our customer and they will be changed. He had them ready for install 2 days later and even filled my gas tank as it is a 90 k trip each way and had the truck washed. I have purchased many vehicles at different dealerships and when there is a little problem they try to wiggle away with well it's yours now and don't follow through. Not so at BUDS - Outstanding from the minute we walked in till we drove away. All staff greeted us on every visit. Do you know how important it is for staff to acknowledge a client, too many people don't have time for other people, We felt like we were Royalty, I wish all the people who work at Buds a very Big Thank-you. Farid, Shane keep doing what you are doing. You do it WELL More

Best Service Ever! Recently took my 2010 Acadia to Budd's (on a tip from my former neighbor/good friend Ted Taylor - Craig Taylor's Dad) for some servicing issues that t Recently took my 2010 Acadia to Budd's (on a tip from my former neighbor/good friend Ted Taylor - Craig Taylor's Dad) for some servicing issues that the purchasing dealership refused to fix for over 2 years! (Leggat Chev in Burlington, apparently there if you have more then 100,000km on a vehicle you need to buy a new one!) Well from the moment I walked in I was very impressed! They greet you and ask you how they can help you! I was working with Jason who was kind enough to go through pages of paperwork with me to figure out some issues with my suv. Shane (the service manager) stepped in and helped out too! Not only did the previous dealership refuse to fix our evaporator core so we had a faulty air conditioner for over 2 years. But the last time they fixed our steering wheel they apparently crossed our steering wheel pump/cord with the a/c pump/cord and they were rubbing and vibrating while we were driving causing a horrible sound. This could have eventually burnt a whole in both pumps had we not found a dealership willing to do something about it!!!! So thank you Shane for finding this!!!! And thank you for giving us air again!!!! To actually have top notch service and not have to fight for it and be respected, should be an everyday thing but it doesn't always happen with GM dealerships, but Budds is A++++ with this! My family has always bought GM vehicles for over 20 years and was about to stop after the terrible experience we had, but Budds has saved the day!!!! More

Experience with Jason Jason C. was very helpful with our car, he is always looking after myself and my Mom, very curtest. When we have any problems with the car we go to J Jason C. was very helpful with our car, he is always looking after myself and my Mom, very curtest. When we have any problems with the car we go to Jason. Thanks Jason for all your hard work. Diane and Sylvia Hicks More

overbooked or understaffed? I'm willing to drive from Burlington to Oakville and pay dealer service prices for the ability to book an appointment time for my service. Oil chan I'm willing to drive from Burlington to Oakville and pay dealer service prices for the ability to book an appointment time for my service. Oil change and tire swap took and hour and a half which feels too long to me. More

A long way from home (AZ) Needed oil/filter change. Caitlin McLeod was awesome, made a convenient appointment and got the job done exactly on schedule, even a complimentary ca Needed oil/filter change. Caitlin McLeod was awesome, made a convenient appointment and got the job done exactly on schedule, even a complimentary car wash. Caitlin personally cleaned the interior where I had accidentally sprayed sunscreen on the door. Friendly, helpful, knowledgeable, and anxious to please a customer she might never see again. Can't do better than that! More

Enjoyable Last minute service ,had no appointment but was able to take me. Walked around the showroom and before I knew it the car was ready. Last minute service ,had no appointment but was able to take me. Walked around the showroom and before I knew it the car was ready. More