Budds' Chevrolet Cadillac Buick GMC - Service Centre

Superb Service!! For many years, I have always brought my 2003 Ford Escape into Budds' for all my service. Jason and Shane had always taken great care of it and they For many years, I have always brought my 2003 Ford Escape into Budds' for all my service. Jason and Shane had always taken great care of it and they always go the extra miles and provided me with top notch service and fix right the first time, that's why my Escape still runs like new. I wouldn't go anywhere else and I trust them with my vehicle and I feel safe leaving my baby there with them for service. Also would like to acknowledge Kim for her friendly and professional hospitality services. thanks Jason, Shane and Kim for taking care of my Escape. More

Service of GMC Sierra Had my 2015 GMC Sierra serviced and as always great service Recommend Budds Chev for all service Fast and friendly and was out within 40 minutes Had my 2015 GMC Sierra serviced and as always great service Recommend Budds Chev for all service Fast and friendly and was out within 40 minutes More

Awesome/Fantastic/"Spot On" Ever since I bought my 2014 Chevy Cruze from Budd's in Oakville, I have never been treated with such prompt, efficient and fabulous service. The ser Ever since I bought my 2014 Chevy Cruze from Budd's in Oakville, I have never been treated with such prompt, efficient and fabulous service. The service department has always been there for me when I am in need of assistance. They have answered my concerns; been totally professional and always willing to go that extra mile. Service Department Manager Shane has always greeted me with a smile. My most recent dealing with service was today-I drove my car into work and had to have it towed to Budd's. I contacted Juan and he immediately looked after my car and went beyond to carefully make sure that all my problems were looked at right away and my car was returned to me at a time that suited me. There is nothing else I may say to describe the outstanding service that this dealership has provided me with. I look forward to buying, in the future, from them and referring my friends and Family to this dealership. Nancy Hamilton More

Genuine 5 Star Service!!!! Words can not describe the difference between same brand dealerships service!!!!! I could not believe that what one GM-Cadillac dealer location could Words can not describe the difference between same brand dealerships service!!!!! I could not believe that what one GM-Cadillac dealer location could provide below 0( As far as Im concern that place should be stripped of their status of Cadillac service) experience than Budds representing the same brand could rise above it!!!! Just simple message to you future GM/Cadillac owners: DON'T WASTE YOUR TIME WITH ANY OTHER LOCATIONS. GO TO BUDDS IN OAKVILLE. IT MAY BE OUT OF YOUR WAY A BIT BUT YOU WILL BE COMPENSATED FOR IT GUARANTEED!!!! As I talk to my clients everyday, making them aware of below anything service related experience in APPLWOOD CADILLAC IN MISSISSAUGA JUSt OFF DUNDAS ST .(PEOPLE PLEASE DO NOT GO THERE!!!!!!) i will make every effort possible to make everyone aware of Excellence at Budds GM/Cadillac!!!! People, give them a try and you will understand what I'm talking about. People like Juan Orozco and Shane Maginnis are truly customer service oriented professionals!!! Thank you very much for treating me as a client!!! Based on Applewood GM/Cadillac treatment I was under the impression that I should not expect it anymore!!!!! Very pleasant surprise. This is how it is done guys!!!!! Bravo!!!!!! More

Above and beyond I required a part for my new p/u. I was determined to be covered under the warranty. One of their employees lives near me so rather that making the 50 I required a part for my new p/u. I was determined to be covered under the warranty. One of their employees lives near me so rather that making the 50 min drive he offered to bring it by my home and install. It. It does not get much better than that. Thanks Budds. More

The best! I purchased my Camaro from Budd's in 2014. I figured I'd take it there for service too, since they were familiar with my car (I bought it used) Whe I purchased my Camaro from Budd's in 2014. I figured I'd take it there for service too, since they were familiar with my car (I bought it used) When you purchase a new car (a new/used car even) you never want things to go wrong. But it happens. It's a fact of life. Thankfully, nothing serious has happened to my car. Just a couple minor things (oil leak, power steering leak) etc. In any case, nobody really WANTS to go to get their car serviced. We all have busy lives. Things to do. When I go to Budd's for service, I know I am getting the best service possible. They always take really good care of me. I get that "peace of mind" feeling that you want when you're dealing with a car you love. They explain everything to me in detail, and go out of their way for me. That is so rare these days. I don't want this review to sound generic even though it probably does. I want to stress the point that these people know what they are doing and they will make sure you are a satisfied customer. The second you step out of your car, you are greeting by friendly staff who are extremely helpful. I live in Etobicoke. There is a certified Chevrolet service centre/dealership 10 minutes from my place. I'm sure they are great, but I take the 25 minute drive to Oakville because I am absolutely certain I'll get the best service possible. These people can not be matched. They are the best and I am a truly happy customer. I'd like to give a shout-out to Caitlin McLeod because she has on several occasions made sure I was taken care of. I've worked in customer service for many years, so I know when someone is going above and beyond. Great service needs to be recognized. She's amazing! I just want to close off by saying I obviously don't want my car to break down. But if it does, I know I'm in good hands. More

Nothing but great service for years now Every experience I've had here, has been a very good one for the past 3 years. Cheerful effective service from the moment I check the car in, and wit Every experience I've had here, has been a very good one for the past 3 years. Cheerful effective service from the moment I check the car in, and with reasonable bills for what was accomplished. Here is the latest from just last week and the note I emailed Juan Orozco, who made my Christmas season already. "Thank you again for fixing my strange electrical dead-battery problem by insisting your battery expert replace my key fob battery even though his test unit lighted up green. That problem had been driving me nuts for many months. Now, thanks to you, my 2005 Corvette starts right away every time, even after days of non-use." More

Excellent Although I don't like taking my car into the shop for repairs (who does, really?) I can say that any time I bring my Saab in I'm very well taken care Although I don't like taking my car into the shop for repairs (who does, really?) I can say that any time I bring my Saab in I'm very well taken care of. Staff are friendly and the technicians know what they're doing. Juan Orozco, especially, has been absolutely fantastic to deal with. He's extremely knowledgeable, genuine and trustworthy and always know I'm in good hands when I'm dealing with him. Highly recommend this location for repairs or any other matter. More

Good Service & pleasant staff to deal with Since my husband has been diagnosed with early Dementia I have become the only driver in our household. I am a Senior Citizen (on Pension) &, like mo Since my husband has been diagnosed with early Dementia I have become the only driver in our household. I am a Senior Citizen (on Pension) &, like most women know nothing about the actual "workings" of a car, therefore, I have to rely on the report(s) given to me by the Service Dept. people at the Dealership. Today I picked up my 2009 Chev. Cobalt after repairs which needed to be done, & which had been described to me by Jim Treen. Jim was very patient in explaining to me what needed to be done & for that I am grateful......altho' my repair bill was rather high I am confident in the knowledge that the car is now "safe" to drive. Let me just say that I appreciate the time he took to put my mind at ease.....thank you Jim. Thanks too, for the 10-point inspection & fill-ups of all the fluids, most appreciated, as I have trouble even trying to open the hood!!! More

Putting Customer Satisfaction First The message was delivered by the service team as they put my customer satisfaction in a first priority for their business. Therefore, Ms. McLeod, Mr. The message was delivered by the service team as they put my customer satisfaction in a first priority for their business. Therefore, Ms. McLeod, Mr. Maginnis, and Mr. Juve deserved an excellent rating during my visit to their location. First of all, my complaint was received and handled by Ms. McLeod in a friendly manner. Then, the problem was identified by Mr. Juve after carefully listening to all the incidents happened during driving the vehicle. Mr. Juve also accompanied me through a road test in order to clarify the functionality of the vehicle. Later on, a new part was ordered and approved in a very fast pace by Mr. Maginnis. Within only two days, the new part was shipped and personally replaced by Mr. Juve who also provided me with some useful recommendations. Thank you again to all the members of the service team for your outstanding problem-solving skills as well as your professional service. From my end, I would highly recommend this dealership to everyone who would have a chance to read this review if they would consider to buy or maintain their vehicles. More