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Budds' Chevrolet Cadillac Buick GMC

Oakville, ON

4.9
2,503 Reviews
Budds’ – a name that is synonymous with quality service in Southern Ontario. In fact our motto “the family business that service built” is a testament to the commitment that our family-owned shops have been providing to each and every customer since we opened in 1973. There are two parts to the car business: cars and business. From the Budds’ perspective, the business is enjoyable but it’s the cars that are the stars. Our sales consultants are professional, honest and dedicated to servicing you throughout the life of your vehicle. With literally no staff turnover, our sales team has a deep rooted knowledge of our products, customer expectations and the ability to handle all of your automotive needs. Our brand new, state of the art 50,000 square foot facility is designed with you in mind. 24 service bays and a quick lube lane makes your visit here quick and efficient. For car shoppers, up to 19 cars and trucks, new and used, are in our showroom, and when you buy one, you will pick it up in our climate controlled, private delivery area, known as the Launch Pad. We welcome feedback, so if you ever have any comments, send an email to info@buddschev.com We look forward to serving you! Wayne Carter General Manager
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410 South Service Road West

Oakville, ON

L6K 2H4

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Showing 2,503 reviews

May 20, 2022

Everything went very smoothly from sales to finance. Great people and would highly recommend this dealership to anyone! Thanks again! More

by kerry.barchan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Poutsoungas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022

Transitioned from my 2016 XT4 into a sleek new 2022 XT4 recently with the help of the great staff at Budds'. Getting a new vehicle can be a stressful experience but the team at Budds' make is seamless and More

by Paul Fogolin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dilan Lee
May 18, 2022

I was taken care of as soon as I arrived. Chris took his time to fully understand my needs and offer the ideal vehicle; a beautiful 2022 Equinox AWD RS. For his part, Bounsay explained to me More

by jfdeveau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cheevers
May 18, 2022

We had the pleasure of working with Dilan from the sales team. Dilan is knowledgeable, honest and patient! He was thorough answering all of our questions, and was great with our kids! He went above and beyo More

by DaljitM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dilan Lee
May 18, 2022

I always have the pleasure being at the dealership. all personnel are pleasant and professional. Farid is so knowledgeable and takes the extra mile in making the what is best for his customer. The tea More

by Bassem
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Farid Bunni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin McLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Maginnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Peaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

I am very pleased with the attention and the service I got from Cameron and Bounsay. They were just great, helping and guiding me through the whole process, this made it very easy for me. I really app More

by Alvaro Gomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Great service from sales and financing! we had the pleasure of dealing with Dilan Lee-Farrugia, we found Dilan to be very friendly and helpful. we had our young kids with us and they didn't More

by Gurjit S Marwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dilan Lee
May 17, 2022

Dealership is clean and easy to walk around plus the cars are not locked so you can look inside and the staff are very friendly and easy to talk to Basil made the purchase transaction easy and was very knowl More

by lucienlemay50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basil Silas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Excellent service. I appreciated the candidness and efficiency. It was a pleasure to deal with Bill and Bounsay. More

by mark.weaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bounsay Osylaphet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Coombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

Apparently they don’t want to sell cars. My wife and I got an email offer for trade in on her car which we were already considering trading in. We responded and were told someone would reach More

by John
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one. No one spoke to me!
May 16, 2022 -

Budds' Chevrolet Cadillac Buick GMC responded

Hey John, I am sorry to hear about this experience. We certainly do our best to approach our customers and ask if any help is necessary - this is not up to Budds' standard. I would be happy to set up a proper appointment for you and review your options. Please call me (Kathryn Flynn) directly at 289-291-2518 and allow us to make this right.

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