Budds' Chevrolet Cadillac Buick GMC

Service made us buy our cars there My wife and I have dealt with Budds service department for the past 7 years. We have never had a bad experience. The staff are all friendly, professi My wife and I have dealt with Budds service department for the past 7 years. We have never had a bad experience. The staff are all friendly, professional and courteous. They always explained the work needed to be done and even advised when things shouldn't be done. Jason Corrigan is the best service advisor I have ever dealt with in either a dealership or outside service shop. The staff in the service department always greets us by name and are very familiar with the service history of our vechicles. Because of the service my wife and I just recently purchased 2 new vechiles at Budds Cherolet. Ernest Shanly was our sales rep and he made the experience very easy. There was no back and forth with the sales manager game. We tlaked about vehilces, what we wanted, what we needed and what was available. He was very patient and dilligent in his search for the right vehicles for us. There were a couple of small glitches along the way and Budds did evrything in their power to correct the situation and make us happy customers. All in all I believe we got a fair deal and everyone came out a winner. More

Excellent customer service - time and time again Our special thanks to Bounsay, Chris Budd, Kathryn and countless others who made our experience so pleasant and memorable. The time and attention you Our special thanks to Bounsay, Chris Budd, Kathryn and countless others who made our experience so pleasant and memorable. The time and attention you all devoted to the process is above and beyond. Especially Bounsay, who is always so friendly, welcoming, and so eager to please. Upon delivery, he surprised us yet again--and we were delighted beyond words. They say that customer loyalty is earned, and in this case, it is truly warranted. We won't hesitate to come back and recommend this dealership to anyone. More

Miriam Phil We would like to share with you, that we were so pleased and happy when we left that dealership. The service that Henry Drodge and Bounsay Osylaphet p We would like to share with you, that we were so pleased and happy when we left that dealership. The service that Henry Drodge and Bounsay Osylaphet provided was excellent. We could not believe how pleasant it was to deal with these two gentlemen. They took the time and listened to us and provided us with the best of the best service as they are both so informative and knowledgeable. We definitely would recommend this dealership because they have such wonderful staff to deal with. Thank you Henry & Bounsay!!! More

Makes buying a car easy! Basil is a great sales person. He's very friendly, very professional, helpful, outgoing and insightful etc. From the first day I walked into the deale Basil is a great sales person. He's very friendly, very professional, helpful, outgoing and insightful etc. From the first day I walked into the dealership I felt welcomed and Basil made sure he took really good care of me. I'm most grateful for that. When we identified few issues with the 2010 Traverse I was buying Basil and Craig step up and make sure things would be taken care of. Rob took the time to explain all the finances and do the paperwork with precision, thank you. The only downfall was the long waiting to have a broken clip of the sunshade (front sunroof) replaced. When we identified the issue it supposed to be replaced by a new one. After waiting three weeks for the part ( GM sent the wrong one at first) the issue was solved by adding epoxy to the broken piece, an easy fix that doesn't look good, just don't understand why the waiting for a new part if that was the intention. Not a 100% experience with service but I will definitely refer as many people I can to come and see Basil as he helped me out a lot.. Amazing job. Keep up the good work. It takes people like you to make buying a car a better place experience. More

Excellent, Highly recommended This was my first purchase at Budds and will be remembered as the best experience I"ve had at a dealership. Basil is very patient and listens to what This was my first purchase at Budds and will be remembered as the best experience I"ve had at a dealership. Basil is very patient and listens to what is in your best interest. I plan on purchasing my next vehicle at Budds, with Basil, and recommend him to all my friends and family. More

Great Experience! We had a great experience at Budds! Basil was patient and attentive, making the purchase of our new car a pleasure. The whole staff were very plea We had a great experience at Budds! Basil was patient and attentive, making the purchase of our new car a pleasure. The whole staff were very pleasant and eager to help whenever possible. Basil was very professional, friendly and knowledgeable. We would highly recommend this dealership and especially Basil if you are considering buying a car. Anna & John More

Great Experience Would recommend Basil...very thorough. Delivery walk through was very informative and patient throughout. Overall experience was great. Clean and welc Would recommend Basil...very thorough. Delivery walk through was very informative and patient throughout. Overall experience was great. Clean and welcoming atmosphere. Overall process was very pleasant More

Loyal Customer I have been a loyal Budds' customer for a long time and giving 5 stars to Basil is just not fair, 10 stars would be appropriate! He takes customer car I have been a loyal Budds' customer for a long time and giving 5 stars to Basil is just not fair, 10 stars would be appropriate! He takes customer care to the next level and the team at Budds' was just a dream to deal with. I am proud to say that I would recommend all my family, friends and co-workers to go and give Basil a chance, he will not disappoint!! If only my new vehicle lease would be up just so I can go back to Budds' for such spectacular service. 10 stars for all! More

Budds Team Highly Rated Overall the Budds team made the process of buying a new car a pleasant experience. Henry did a fine job of introducing us to the 2014 Cadillac CTS att Overall the Budds team made the process of buying a new car a pleasant experience. Henry did a fine job of introducing us to the 2014 Cadillac CTS attributes and communicating our concerns to Craig. Craig handled the negotiation aspects in a professional manner and offered extra help if needed. Bounsay helped to seal the deal with his suggestions re paint protection, undercoating, leather protection and extended warranty. Basil took us through the paper signing ceremony and did an excellent job of showing us how to use the many options the car had. Both Henry and Basil reacted promptly to follow up questions. Together they make a good team. Jim & Heather More

First Timer! I was really impressed with the service I received at Budds. It was my first time buying a car, and they were so honest, knowledgable, and helpful. I I was really impressed with the service I received at Budds. It was my first time buying a car, and they were so honest, knowledgable, and helpful. I could not be more thrilled with my new wheels, and the whole experience was completely positive. Thanks again!! More