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Brimell Toyota

Scarborough, ON

4.3
146 Reviews

5060 Sheppard Ave E

Scarborough, ON

M1S 4N3

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Showing 146 reviews

May 25, 2019

service Great service but no car wash! This has happened the last three times I've been in. I understand that you are aware of the problem but it is taking t More

by carwash
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice
Jul 10, 2019 -

Brimell Toyota responded

Thank you for reviewing our dealership! Please stop by anytime!

May 25, 2019

May 24, 2019 - receptionist must be trained more! Matthew, Athol, Vern and Kevin are all professional and excellent customer service. It’s our first time to work with Matthew and satisfied with his pr More

by JDK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew, athol, vern, kevin. Lisa - receptionist
Jul 10, 2019 -

Brimell Toyota responded

Thank you for taking the time to write a stellar review for our dealership!

May 24, 2019

Great service at Brimell I have had my vehicles serviced at Brimell for over 20 years. Their service has always been quick and efficient. It is worth the higher price one has More

by Chriscarborough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vejay Saniasy
Jul 10, 2019 -

Brimell Toyota responded

Thank you for your continued business and your feedback! We look forward to seeing you again!

May 24, 2019

Satisfying The salesperson was really v nice polite his r manager didnt give much discount or any upgrade tat was v disappointing.everything else was good just t More

by mahamz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris,amir i think, finance lady and service delivery girl
Jul 10, 2019 -

Brimell Toyota responded

Thank you for your feedback! We're happy to hear that you had a pleasant experience at our dealership!

May 22, 2019

Satisfaction As soon as you arrive you know your in good hands.very polite and fast.brittany assures your vehicle is done as quick as possible. More

by Cris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Jul 10, 2019 -

Brimell Toyota responded

Thank you for the kind testimonial! Please stop by anytime!

May 15, 2019

Time to swap tires and regular due maintenance I'm always glad to be a customer of Brimmell. I have always relied on their knowledge and professionalism. For discussions about maintenance; I alwa More

by Corolla2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rajendra Danddie
Jul 10, 2019 -

Brimell Toyota responded

Thank you for your business and your review!

May 12, 2019

Very good service! We were very satisfied with the service Braveen provided us. He was very helpful and assisted us in every way he can from test driving to vehicle deli More

by Pubudu,sri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braveen
Jul 10, 2019 -

Brimell Toyota responded

Thank you for taking the time to share your experience with us! We appreciate your feedback!

May 09, 2019

8 K service Service met my needs & was completed on schedule. I work for TCI & have no Dealing with Brimell other than this visit. All turned out well & will r More

by Jack123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice
Jul 10, 2019 -

Brimell Toyota responded

Thank you for your stellar review, Jack! Please stop by anytime!

May 09, 2019

Worst experience in my life of buying a new car The worst experience of buying a new car. I was called at 4 pm to pick up the new a car. Till 6 pm the staff members were giving excuses not attending More

by jagtaa2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Do not want to give names
Jul 10, 2019 -

Brimell Toyota responded

Hello, thank you for reaching out to us. We understand that you left this review some time ago, but we'd like to sincerely apologize for any inconvenience you may have experienced when you were at our dealership. We are taking your comments into consideration and have implemented a new process that addresses reviews on this platform more effectively. Thank you!

May 06, 2019

Buy new tires Price for new tires o.k. But could better especially for long time customers such as more discount. Wait time a bit too long. Tire storage more expens More

by Cust9999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice NgI
Jul 10, 2019 -

Brimell Toyota responded

Good morning, thank you for your review, we truly appreciate your fantastic rating! We'd love to hear more about the improvements you feel would make our dealership even better. Please contact our Customer Care Team at care@driveautogroup.ca. Thank you!

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