Brimell Toyota

MASOOMA SHAH went above and beyond to help me purchase a vehicle........ She is an amazing person and I highly recommend having her on your side to get things done right... KNOWLEDGE ABLE PERSON . vehicle........ She is an amazing person and I highly recommend having her on your side to get things done right... KNOWLEDGE ABLE PERSON . More

If there was a cero star, I would rate my experience as such!! I went for a recall (fuel pump replacement) Mr Rajendra Dannie (received my car and told me it was going to be done, never mentioned anythin such!! I went for a recall (fuel pump replacement) Mr Rajendra Dannie (received my car and told me it was going to be done, never mentioned anything about toddler seats..).. when I got the car back They told me they could not replace it, because I had toddler seats.. I was never told to take out the seats!!! Not even when he recieved tge car!! And when I tried to make an appointment and telling him how difficult it was for me to take my car to the dealer ship, Mr. Rajendra Dannie told me to go some where else!! More

I had my RAV 4 serviced at Brimell yesterday, and as always, they did a wonderful job. I especially commend Alice Ngai for being very efficient and courteous. I would recommend Brimell and Alice to my always, they did a wonderful job. I especially commend Alice Ngai for being very efficient and courteous. I would recommend Brimell and Alice to my friends anytime. More

I highly recommend Rajan!!! Rajan identified appropriate services, was timely, courteous, cost conscious and reliable. Very respectful, sensitive and caring professional I felt comfortable with. services, was timely, courteous, cost conscious and reliable. Very respectful, sensitive and caring professional I felt comfortable with. More

Rajen was referred to me through a friend 3 years ago who bought his cars from Brimel Toyota. No regrets. He is knowledgable. Honest. He is a 10 out of 10. bought his cars from Brimel Toyota. No regrets. He is knowledgable. Honest. He is a 10 out of 10. More

I have never written reviews until now. Such a disappointment. Bought used Rav4 less than 2 years ago from Brimell and supposed to be Toyota certified. Barely any mileage on vehicle so went in for disappointment. Bought used Rav4 less than 2 years ago from Brimell and supposed to be Toyota certified. Barely any mileage on vehicle so went in for oil change and rustproof check appt and I asked for maintenance service because I wanted brake checked and knew that tire rotation as included. Advisor and tech tried to up sell too many additional services which would’ve cost us $2500+ Good thing I know a lot about cars - enough to know that tech was being greedy. So I asked for print out of full report and that only maintenance and included services be done. Tire rotation was supposed to included but that wasn’t done. How do I know, cause I know front tire side wall had some damage and I knew I wanted that in the rear... of course I get home and it’s still on the front. When I said no to all suggested work, tech must have been so mad because tire rotation wasn’t done and wheel locks were never given back.They were in centre console. Rustproofing wasn’t added as line item to invoice so I worry that it wasn’t even done but advisor said it was so fine. Overall bad experience and bad service. Definitely don’t trust service department or techs at Brimell Toyota. Tried to call service manager but nothing. Make sure u know your cars and stuff before going to any mechanic... Update: Dealer is trying to contact me to see what they can do but still feeling unsure since they still stating they didn’t use wheel lock - but we haven’t taken car anywhere but to this dealer in last 20 months since purchase so the fact that wheel locks disappeared from centre console is strange.... and we’ve never had a flat tire or had to change tires elsewhere so how is it possible we lost wheel lock? More