Brimell Toyota

Special thanks to Rajan for all the help he provided, and the terrific customer service. the terrific customer service. More

Do not purchase a car from here. I purchased a 2023 rav4 and it stopped in the middle of the highway and would not start. We went to the dealership and they did not take it seriously I purchased a 2023 rav4 and it stopped in the middle of the highway and would not start. We went to the dealership and they did not take it seriously as a safety issue. We spoke with Ivan Djordjevic, who lost his patience quickly. He condescendingly told us that “you look surprised that the car broke after the first month. It can happen but what do you want from me. It’s not a safety concern because you were in traffic”. He spoke rudely and mocked us for believing that they would help us rectify the issue. He only referred us to the right department after he saw how visibly upset we were. Brimell Toyota has zero concern for customer safety and goes against Toyota Canada’s mission of “helping move you and your loved ones safely”. It’s purely transactional. We have been a customer here for 25 years and come to service our 3 vehicles. We will never come back here for service for our or purchasing a vehicle. Our family and friends will also not be coming here anymore. Thank you Ivan for yelling at us and laughing at our safety concern. More

After seeing my review and concerns The Service Manager called and expressed concern for the service provided at the time of the sale. Has provided all the information regarding servicing of the vehicle. A called and expressed concern for the service provided at the time of the sale. Has provided all the information regarding servicing of the vehicle. As to the detailing of the vehicle Ken has offered to correct the matter and provide a free detailing when I am able to arrange for the vehicle to come by.. Ken and I spoke at length in regards to the quality of the Toyota brand and service provided at the dealership. Being a proud owner of Lexus and Toyota for several years, I look forward to a quality, professional relationship, which I have came accustom to. Thank you Just purchased our pre-owned 2021 RAV 4 TRD PRO. Monica was our sales rep and she made the experience an excellent one. She is professional and courteous. The The delivery coordinator was also helpful. The disappointing part in our experience is the vehicle was not completely detailed and the car fluids were not properly topped up. Kids foot prints were left on the back of the front passenger seat. You would think after spending $50,000 some attention to the vehicles mechanical condition would have happened.by the maintenance staff. I can only expect that the minimum safety inspection was completed. In checking the on screen maintenance the tires are in need of a rotation immediately.. Very disappointing More

Very professional and very honest. Recommended my kids here who all brought there cars at this location. Recommended my kids here who all brought there cars at this location. More

The best dealership in town there manager Amir and salesman Frei was really nice to me in helping getting my dream car 2023 Toyota 4runner salesman Frei was really nice to me in helping getting my dream car 2023 Toyota 4runner More

Brimell, I have been long time customer of your dealer and have Rav4 excellent service from Vejay I'm rating. and have Rav4 excellent service from Vejay I'm rating. More

I’m giving an excellent rating to the Service Centre of Brimell Toyota. I commented Alice Ngai for being very helpful. Kudos to the whole staff. Brimell Toyota. I commented Alice Ngai for being very helpful. Kudos to the whole staff. More

Very bad experience trying to buy a used RAV4. After agreeing on a price with manager Brandon, salesperson Claudette Flowers gave us the run around for a week with every excuse to delay us closing the d agreeing on a price with manager Brandon, salesperson Claudette Flowers gave us the run around for a week with every excuse to delay us closing the deal and wouldn’t confirm in writing any of the promises she made us. Clearly trying to bate and switch, or just sell to someone else at a higher price. Stay far away from this dealership. More

I went to Brimell Toyota for the regular servicing of my Rav 4 last Monday, October 18th, and as expected, the service was EXCELLENT. I commend ALICE NGAI, one of the vehicle maintenance consultants, for be Rav 4 last Monday, October 18th, and as expected, the service was EXCELLENT. I commend ALICE NGAI, one of the vehicle maintenance consultants, for being very accommodating and helpful. She is a real asset to Brimell. More

I took my SUV to Brimell Toyota after many decades of servicing my cars at several other GTA Toyota and Lexus dealers. I had a very pleasant experience! GM Jeff Boomer greeted me personally, and on my la servicing my cars at several other GTA Toyota and Lexus dealers. I had a very pleasant experience! GM Jeff Boomer greeted me personally, and on my last 2 service visits, both Markavia Williams and Raj Dannie were fantastic Vehicle Maintenance Consultant "ambassadors" for the dealership. They were personable, attentive and ensured my car was serviced to my satisfaction. In the showroom, I met Brand Ambassador Alisha Hussain once, and she has subsequently greeted me by name every time I see her. She has an infectious personality and I would highly recommend that you see her for your next new or used Toyota! They also have a great internet auction system for maximizing the value of your trade-in, and they fetched more than double what another large Toyota dealership offered me. Overall, I am extremely pleased with the Sales and Service Departments at Brimell Toyota and highly recommend that you check them out. More