Brimell Toyota

PAINT DEFECT "PAINT DEFECT IN BRAND NEW CAR" 2007 CAMRY was my 2nd car bought at this dealership, when I bought the car they had no white car and I had to wait cou "PAINT DEFECT IN BRAND NEW CAR" 2007 CAMRY was my 2nd car bought at this dealership, when I bought the car they had no white car and I had to wait couple of weeks to get one. In the first year I noticed corosion particles in the car and when I reported they buffed the car and said it was fine, this was happening every year since then. When I was to pick up my car after a minor collision from their collision centre, noticed colour variation and refused to pick up the car and informed the Insurance. They convinced me by buffing the car again, few months later I noticed same issue of colour variation and this time they finally revealed that there is no CLEAR coat applied to part of the car, and of course they pointed the finger at me. So I have to find where I park my car on a daily basis, Unionville Go Station or my markham residence should be polluted as claimed by Brimell Toyoto. MR Shah the client service rep is only worried of the full cost of repainting and don't take responsiblity. NEVER TO BUY ANOTHER TOYOTA AT THIS DEALERSHIP. More

Honest dealership with excellent customer service Bought a used car from Brimell Toyota and my experience from start to finish was a very good one. Excellent personalized customer service from Mohamma Bought a used car from Brimell Toyota and my experience from start to finish was a very good one. Excellent personalized customer service from Mohammad Ahmed, the Product Advisor who sold me the vehicle. Very happy with the car, the great deal I got, and generally my experience throughout. Thanks! More

Good quality I had been at Brimell twice. Both times the job was done right and I'm happy with a quality. First time (a year ago) it was a complex repair of the s I had been at Brimell twice. Both times the job was done right and I'm happy with a quality. First time (a year ago) it was a complex repair of the steering and suspension. Two previous attempts at different shops was not that successful. The last time I came for the coolant flush/replacement. All was done well but took a bit longer than advertised. More

Crappy Service! Since spring-summer is on it's way, tire changeover isn't really my thing & balancing them. I shop around auto shops to search for best prices, so whe Since spring-summer is on it's way, tire changeover isn't really my thing & balancing them. I shop around auto shops to search for best prices, so when I called Brimell Toyota for a quote on Tire Balncing & Changeover. They quoted me $45.95+HST for the whole service over the phone, and so I made an appointment. In the day of the service, as I came in, I was greeted by this guy "Brad" (Service Adviser), did the round check, and told him what need to be done (Tire Balancing & Changeover) and so the guy said "Yeah, just have a seat over the lounge and well get to you once done". So my wife waited and watch this crappy movie. And after a long wait (TWO FREAKING HOURS!!) here comes "Brad", and told us it will just be another 30 min. (BAAAH!!) so we waited..AGAIN!! After that, he comes in and told me the car was ready, and I paid and he gave the keys back and told me where the car was parked...So as I get closer to my car, I did a round inspection just to make sure they did the job properly. Guess what happen??? THEY DIDN'T BALANCE THE WHEELS!!! xxxx I was pissed. So try thinking? For 2 hours++, they only swap my all-season tire (on rims) to my winter tire (on rims)! 2 HOURS!! and that job only! I could have change it myself in an hour or less. So anyway, I went back and called this guy "Brad" and told him the wheels wasn't balance. And he's like "????? are you sure?" Well duh, if it was balance, there should be weights on the rims, right? So he went to the mechanic that did the job. And guess what, this stupid guy "Brad" didn't tell the mechanic to balance the tires, but just to swap them. So he came back to me and asked if I could wait or if not then I could go back by night. So I asked him that if ever I'll go back by night, would the car be safe to drive without the wheels balance?...And the stupid dumb guy said "Yeah, its safe!" Hahahahaha...what kind of a Toyota Adviser would tell you that your car is safe to drive when the wheels isn't balance? I laugh my xxx off at this guy. And so I waited for another hour just to get my wheels balance. Worst experience at a dealer!! And by the way, they quoted me $45.95+HST by the phone, and at the dealer they charge me $50.00+HST. So better ask first before they do the service just to verify the price. More

Upon my arrival at Brimell Toyota I was warmly greeted by a smiling man who's name is Jasbir Chauhan. He was patient and kind and when I explained to him my predicament (my car had recently ceased to work a a smiling man who's name is Jasbir Chauhan. He was patient and kind and when I explained to him my predicament (my car had recently ceased to work and the repair costs were too high for the age of the vehicle) he immediately helped me by showing me vehicles that were in my price range. There was no sales pressure and at one point he left me to ponder a few vehicles we had looked at so that I could feel comfortable and not pressured. I did choose a vehicle but wisely decided to sleep on it, as you should when making a major purchase. Jasbir Chauhan was very supportive and provided me with additional information about the vehicle that I took home with me. He also carefully explained the certified used vehicle rates and how I would save even more if I considered a previously owned vehicle. Overall my experience was very positive and I would recommend this dealership to my friends. More

Wonderful Staff very helpful. Never been disappointed and if you are they won't ask for any extra money and fix the problem right away this is what a dealership should do. They know how to do business. Great if you are they won't ask for any extra money and fix the problem right away this is what a dealership should do. They know how to do business. Great place to do bussiness More