Brimell Toyota

Rust & paint protection inspection Randy Roddick was very helpful in assisting me with my paint & rust protection warranty. I had forgotten about this warranty and have only been taking Randy Roddick was very helpful in assisting me with my paint & rust protection warranty. I had forgotten about this warranty and have only been taking my Venza for service every 6 months. He managed to get this issue straighten out so that I am in good standing with the remaining of my warranty At every visit, as soon as I drive my car to the service area, the attendants were always very cheerful and friendly. This is fantastic customer service. More

I was greeted warmly and treated well by staff team I purchased my vehicle at another dealership but chose to come to Brimell Toyota for service because of the excellent treatment and service at this de I purchased my vehicle at another dealership but chose to come to Brimell Toyota for service because of the excellent treatment and service at this dealership. I spoke to Raj when I arrived and informed him that the services offered at this dealership was suburb which was why I came to this dealership rather than where I purchased my vehicle. More

Engine light on dash board. The vehicle maintenance consultant was able to detect the cause of the above problem promptly, .. He ordered the part required and the problem was fi The vehicle maintenance consultant was able to detect the cause of the above problem promptly, .. He ordered the part required and the problem was fixed,. I have always received prompt and courteous attention to all my car maintenance problem from Mathews John. More

Knowledgeable and friendly staff I would definitely recommend this dealership to others. We asked lots of questions and were given lots of options. Never felt pressured at all. Mic I would definitely recommend this dealership to others. We asked lots of questions and were given lots of options. Never felt pressured at all. Michelle was a great sales representative who spent lots of time with us to make sure we got what we wanted. Errol made it all happen. He was great in helping us purchase our amazing truck. Last but not least then there was Dean who made it feel like the right decision. All in all our experience with everyone involved in our purchase was fantastic.. More

Great Service Experience Great people with excellent service, that's the reason I trust them for all service requirement for my Sienna. People at service department always hel Great people with excellent service, that's the reason I trust them for all service requirement for my Sienna. People at service department always helpful, including service manager Ivan...:) More

Satisfied with Service Excellent service attention provided by Rajen whenever the car is in for service with him. This is the experience always and only reason we are with B Excellent service attention provided by Rajen whenever the car is in for service with him. This is the experience always and only reason we are with Brimell. More

Service Great My twice-yearly visit for maintenance and tire change on my 2010 Matrix. Alice is always efficient and the shuttle service is much appreciated, parti My twice-yearly visit for maintenance and tire change on my 2010 Matrix. Alice is always efficient and the shuttle service is much appreciated, particularly at this busy time of year. I continue to be very satisfied with Brimell Toyota. More

changing winter tires I recently went to Brimell Toyota to change the winter tires on my Prius. They did not check the tire pressure after they changed the tires. My tire I recently went to Brimell Toyota to change the winter tires on my Prius. They did not check the tire pressure after they changed the tires. My tire pressure indicator light went on the very next day. All 4 tires were under inflated. They just gave me back my car without filling air to my tires. More

Liar Liar Pants on Fire This is my closest dealership to the office and for 2 years I regularly struggled to get basic customer service. Always waiting. Always late. Misse This is my closest dealership to the office and for 2 years I regularly struggled to get basic customer service. Always waiting. Always late. Missed pickups. Could never solve warranty issues. But the final kicker was when I brought my vehicle again in for warranty and maintenance service which required them to road test to diagnose. When I got the vehicle back, there was no mileage on the vehicle and they indicated no fault found. I asked if they had actually road tested, and the mechanic and service advisor both said "Yes". And based on my billings, I assume they also billed Toyota for the diagnostics! Well liars of Brimell...fool me once, shame on you. Fool me twice...NEVER! I do my maintenance at Scarborough Toyota now. They're miles ahead in expertise, trustworthiness and efficiency. I don't cringe when I go for service now! More

Very poor costomer servise I was buy a used camry car It wasn’t inspect properly after a week of percest air leaking from tyre Then i check there is crack on rim Befor i perc I was buy a used camry car It wasn’t inspect properly after a week of percest air leaking from tyre Then i check there is crack on rim Befor i percased they said bumper to bumper warranty any problem we will fixed but when go fir find the solution for the rim no one care about this and still they ask money to fixet it i was tatatly disappoited with this sales rep and dealership I never ever refer anyone and no more bussiness with this dealarsgip More