Brantford Hyundai

Poor service on warranty work. You book an appointment and it takes 45 minutes before it goes in. A paying customer comes and he goes in before. It may be warranty work but that sho You book an appointment and it takes 45 minutes before it goes in. A paying customer comes and he goes in before. It may be warranty work but that shouldn’t matter. My time is last valuable as anyone else. This was a disappointing visit. I will never go back. More

Tire problems What a bunch of prats. My Elantra has 19k on it and the tires are close to worn out so made an appointment to see what could be done. The guy at the s What a bunch of prats. My Elantra has 19k on it and the tires are close to worn out so made an appointment to see what could be done. The guy at the service desk was a jerk from the start, he read my request on his little computer and chuckled. When he checked the wear on my tires proceeded to blame me for over inflating the tires by a couple of pounds, after I shot that down he said I would have to call the manufacturer. When he couldn't find a number he said to have a seat and he would get the number within the hour, I walked out. As others have said on here if you haven't been a regular service customer they don't want to know. Will never buy another Hyundai as its the worst car I've ever owned and never return to this dealership for anything. I only hope they look on social media because their name will be dirt. More

excellent no pressure sales very friendly excellent service no pressure sales staff very friendly fair trade in value I would recommend to family and friends. It was a very good experienc excellent service no pressure sales staff very friendly fair trade in value I would recommend to family and friends. It was a very good experience. Satisfied Customer, Paul Summers More

Awesome Service We have a 2010 Santa Fe and have alway serviced at Brantford Hyundai for both warranty and regular maintenance. The staff there are a pleasure to deal We have a 2010 Santa Fe and have alway serviced at Brantford Hyundai for both warranty and regular maintenance. The staff there are a pleasure to deal with and always have a smile and advice for our needs. Have recommended this dealership for both vehicle purchase and service many times over the years Keep up the great work More

They suck Couldn't diagnose concern. Sent me on my way and I got stuck. Towed to a garage and they fixed me. Hadn't been back for regular service so I was di Couldn't diagnose concern. Sent me on my way and I got stuck. Towed to a garage and they fixed me. Hadn't been back for regular service so I was disregarded as "not a loyal customer". So no priority. No loaner available. I was basically stranded. More

Buying a demo This stealership tried to charge Pdi on a demo with 2000 Kms driven by the owner's son !!!! Bunch of cons , dishonest and money hungry xxxxx . You wi This stealership tried to charge Pdi on a demo with 2000 Kms driven by the owner's son !!!! Bunch of cons , dishonest and money hungry xxxxx . You will never get my business and I hope more customers read this to avoid your mind playing games and avoid you all together More

Service department-incompetent and pushing extra servicing I used to go in for warranty and servicing on my Sonata but no more. On warranty, I found that they really had trouble diagnosing a problem. At one ti I used to go in for warranty and servicing on my Sonata but no more. On warranty, I found that they really had trouble diagnosing a problem. At one time they told me that I was the problem and not the car. I was told to never come back with this problem so I took it to Richmond Hill Hyundai and they fixed it. Actually, they picked it up in Brantford leaving a loaner and returned it fixed - wow!! Service - They always try to sell more service such as change the coolant at 48,000 km while the manual said 98,000. I am ashamed to say I had my brake fluid changed at 30,000 and couldn't find in the manual where it was required. I was told that if I didn't get the brake fluid changed it could affect my warranty. More

Nobody ready to help they are all cheaters First of all I don't recommend anybody to buy Hyundai cars. Even if u want to buy go somewhere else. I bought sonata 2013. After one service there is First of all I don't recommend anybody to buy Hyundai cars. Even if u want to buy go somewhere else. I bought sonata 2013. After one service there is noise coming from front wheel. Nobody from staff wants to help and they blaming the tyre for that or they blaming me for not driving good. I want to know where is the warranty for my car. My car parts are covered or not. More

Rude people, poor technical expertise, and an overall poor attitude to anyone who is not actively trying to make a purchase. It seems all their customer service is used up in trying to sell the car. I w poor attitude to anyone who is not actively trying to make a purchase. It seems all their customer service is used up in trying to sell the car. I will buy another Hyundai but not from Brantford Ontario. I only go there grudgingly as they are the only centre in my city and there is sufficient breakdown to warrant no other option, other than selling the car. No one would buy it. I wish I never walked on the lot as this Vera Cruz has been nothing but trouble and the attitudes of people there are atrocious. More

I purchased a Hyundai Accent from Brantford Hyundai in 2011. The salesman sold me a very expensive electronic rust protection device, now my car has rust on it. When I went back the service manager was 2011. The salesman sold me a very expensive electronic rust protection device, now my car has rust on it. When I went back the service manager was rude towards me, giving me every excuse immaginable, I brought in arcticles from professional people in the industry saying these devices do not work and they are a scam and asked to have the device removed and refund my money, he walked away from me. Do not have anything to do with this dealership, they have will scam you More