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Brantford Honda

Brantford, ON

4.7
454 Reviews

378 King George Road

Brantford, ON

N3T 5L8

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Showing 454 reviews

November 17, 2025

Service manager, Niall saved the day by turning a missed service appointment into a quick reschedule and completed on time with no hassles! More

by dave.malcolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall Richardson
Nov 17, 2025 -

dave.malcolm responded

I couldn’t have asked for a better outcome and Niall even arranged for an Uber to pick me up to pick up my vehicle once the service was completed!!! A mixup of missing keys in the key box and not in an envelope as required caused the missed service appointment. Perhaps an automated text at the time of the missed appointment would have triggered me to call the dealership to say that the vehicle was in fact there rather than waiting until the next day. Niall’s professionalism to make it right was truly appreciated as I feel he went above and beyond what I expected! Kudos to Niall for doing great job! If he’s not a manager…he should be!

November 13, 2025

Great service at Brantford Honda. My first visit to the service department had snow tires installed. Whole process went very smoothly in and out in an hour . More

by Ken Martin
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brad
November 13, 2025

As a longtime customer, appreciate the personal service, always explain any repairs required and complete all work in a timely manner. More

by rosemarie.schubert1
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Recommend Dealer
Yes
Employees Worked With
Brad, Trevor
November 13, 2025

Good service, helpful, easy to get to. Service advisers friendly and knowledgeable. Always prompt and a ride available if needed More

by hillrock
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Recommend Dealer
Yes
Employees Worked With
Trevor
November 11, 2025

Quick and honest service. I was in for an A19 service. They found my battery was weak. It struggled to start that morning. Always happy with Honda. Good service and a good p More

by Seantees
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Recommend Dealer
Yes
Employees Worked With
Todd
November 11, 2025

This place is amazing , top notch service the second you walk in from greeter to every employee walking the floor. I come from Hamilton worth the drive every time . Thanks so much . More

by r.lecuyer
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ryan
November 10, 2025

Very nice area to wait for your vehicle during service. As well have car cleaned after service. More

by Stefan
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Recommend Dealer
Yes
Employees Worked With
Brad Servos
November 10, 2025

The work on my CRV was done quickly and efficiently. The payment process was slick with mobile payment from the waiting area. More

by dkvirr
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Recommend Dealer
Yes
Employees Worked With
Krissy
November 10, 2025

Best dealership I've dealt with before. Very friendly and helpful making it much more pleasant to deal with. More

by suzanne.langs
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Recommend Dealer
Yes
Employees Worked With
Trevor Rogekowski
November 07, 2025

Welcoming. Good explanation of what work is needed. Respectful, friendly and helpful Pleasant waiting area with coffee provide, comfortable seating snd a TV More

by jenniferanndean9
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nice lady in Service but don’t remember name
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