
Brantford Honda
Brantford, ON
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Went in for recalling fuel pump. Spoke to Trevorand he was mist helpful about other services for me to consider. Vehicle was returned on time and so far working great. All of the Se Spoke to Trevorand he was mist helpful about other services for me to consider. Vehicle was returned on time and so far working great. All of the Service Advisors are great and provide excellent service. Thanks More
The employees are generally very good. I have been going there for about 12 years and have an observation that has never changed - there seems to be way too many admin employees. Why I have been going there for about 12 years and have an observation that has never changed - there seems to be way too many admin employees. Why would I care….because it must be reflected in the prices for everything. More
We purchased a used 2021 Honda Civic. Driver's seat had a service paper on the carpet. When we reached home we found that car was ripped.Nobody at agency is responding to my emails. Driver's seat had a service paper on the carpet. When we reached home we found that car was ripped.Nobody at agency is responding to my emails. More
We purchased the vehicle from Aron Alonzo in sales. He was amazing to deal with. He walked us through every step of the way. He was very friendly and answered any question we had. As we had gone from He was amazing to deal with. He walked us through every step of the way. He was very friendly and answered any question we had. As we had gone from an older car to a newer car, so most of the features in the vehicle we had no idea on how to use. I have owned a Honda for 15 years so we purchased another Honda. So today I had my appointment to have my winter tires switched on the new vehicle that we just purchased. Over the 15 years of owning our Honda I have basically dealt with Treavor Rogowski in the service department. He has bent over backwards to make me happy. He has such a great personality and attituded. I highly recommend that if you need a new vehicle that you see Aron, and most defiantly if you have a need for service on your car that you purchased through Honda go a see Trevor. You wont be dissatisfied with either of these guys. They are so honest. That's why I deal with them. In my words they are the best. They both deserve a 10 but I can only do a 5 star rating. More
We purchased the vehicle from Aron Alonzo in sales. He was amazing to deal with. He walked us through every step of the way. He was very friendly and answered any question we had. As we had gone from a He was amazing to deal with. He walked us through every step of the way. He was very friendly and answered any question we had. As we had gone from an older car to a newer car, so most of the features in the vehicle we had no idea on how to use. I have owned a Honda for 15 years so we purchased another Honda. So today I had my appointment to have my winter tires switched on the new vehicle that we just purchased. Over the 15 years of owning our Honda I have basically dealt with Treavor Rogowski in the service department. He has bent over backwards to make me happy. He has such a great personality and attituded. I highly recommend that if you need a new vehicle that you see Aron, and most defiantly if you have a need for service on your car that you purchased through Honda go a see Trevor. You wont be dissatisfied with either of these guys. They are so honest. That's why I deal with them. In my words they are the best. They both deserve a 10 but I can only do a 5 star rating. More
I had an appointment on October 9th to switch my winter tire. I received free storage and service. Advisor Dale Kempt department also explained the problems they found during my service visit and recommend tire. I received free storage and service. Advisor Dale Kempt department also explained the problems they found during my service visit and recommended what needed to be fixed as soon as possible. More
I was sold a car by a dishonest salesperson who failed to disclose a car defect. They dealership put more effort into try to upsell warranty. No accountability from management. disclose a car defect. They dealership put more effort into try to upsell warranty. No accountability from management. More
Brantford Honda has really become a STEALERSHIP! ! To buy a new vehicle, they now FORCE YOU to take mandatory options that they choose which greatly increases their profit margin. In service, you ge ! To buy a new vehicle, they now FORCE YOU to take mandatory options that they choose which greatly increases their profit margin. In service, you get nickle and dimed with a stupid shop fee which once again increases their profit margin! I have moved on from this dealership on a permanent basis because of the INCESSANT GOUGING HERE! More
Dishonest selling tactics. Will tell you can't pay loan off before 6 months (which is a lie), will add warranties onto your price and not disclose, will not negotiate price. Wi Will tell you can't pay loan off before 6 months (which is a lie), will add warranties onto your price and not disclose, will not negotiate price. Will not return there for anything. Do not trust them. More