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Brantford Honda

Brantford, ON

Overview
Reviews
4.7
391 Reviews
Call Dealership (519) 753-3168

378 King George Road

Brantford, ON

N3T 5L8

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Showing 391 reviews

November 21, 2025

The service done on my car was done correctly and efficiently. No hidden costs or surprises. More

by kelt67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall Richardson
Report | Print
November 21, 2025

Dealership is up ti date and we'll maintained. Service area is staffed by knowledgeable people. Todd was particularly helpful, checking history and making sure everything is up to date. Service More

by Oldone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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November 20, 2025

Brandon was great to work with. Would highly recommend him for your next vehicle purchase. More

by greg.galloway01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Jeff
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November 18, 2025

Everything great in service department ! Easy to bring to Honda we’re I purchased my vehicle . More

by Jodi.gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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November 18, 2025

Prompt service; excellent communication; very helpful and kept me informed throughout my service needs. Good coffee also. More

by dikenmorgan717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
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November 17, 2025

Had a great experience with Brantford Honda. Aaron was patient with me going over details and found the best option for me. 100% recommend More

by Shelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
November 17, 2025

Everyone was friendly and chivalrous asking if we would like coffee or anything else. Very welcoming. More

by r_r_gibbons
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter
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November 17, 2025

Service manager, Niall saved the day by turning a missed service appointment into a quick reschedule and completed on time with no hassles! More

by dave.malcolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niall Richardson
Report | Print
Nov 17, 2025 -

dave.malcolm responded

I couldn’t have asked for a better outcome and Niall even arranged for an Uber to pick me up to pick up my vehicle once the service was completed!!! A mixup of missing keys in the key box and not in an envelope as required caused the missed service appointment. Perhaps an automated text at the time of the missed appointment would have triggered me to call the dealership to say that the vehicle was in fact there rather than waiting until the next day. Niall’s professionalism to make it right was truly appreciated as I feel he went above and beyond what I expected! Kudos to Niall for doing great job! If he’s not a manager…he should be!

November 13, 2025

As a longtime customer, appreciate the personal service, always explain any repairs required and complete all work in a timely manner. More

by rosemarie.schubert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Trevor
Report | Print
November 13, 2025

Great service at Brantford Honda. My first visit to the service department had snow tires installed. Whole process went very smoothly in and out in an hour . More

by Ken Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
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