Brantford Honda
Brantford, ON
Filter Reviews by Keyword
By Type
Showing 482 reviews
Purchased a new 2026 Honda, not a year old and and the rubber seal around the rear window is cracking. Be careful as mine is not the only one and this is not covered by warranty. I've contacted Honda di rubber seal around the rear window is cracking. Be careful as mine is not the only one and this is not covered by warranty. I've contacted Honda directly and once again was told it's due to wear so it's not covered. They will fix it for approx 300 dollars, but there's a chance that the window could break and WOW, that won't be covered either. At the time my CRV hybrid had 15000 km. Now I know why when looking to purchase I noticed a lot of them for sale with low milage. More
Bought a new 2026 Honda, my third Honda. They forgot to give me my ownership and wanted me to drive 45 km back to get it. Better service would be to deliver or courier it. Waiting for mail They forgot to give me my ownership and wanted me to drive 45 km back to get it. Better service would be to deliver or courier it. Waiting for mail to arrive now. Staff are very friendly but extra detail to paper matters would be appreciated. It can be overwhelming buying a new car and details matter. I can't say enough about how nice everyone there is. More
I had an outstanding experience with Service Advisor Niall Richardson. I came in for an installation of pre‑mounted tires, and a 4‑wheel alignment. Niall walked me through the process clearly, confirmed Niall Richardson. I came in for an installation of pre‑mounted tires, and a 4‑wheel alignment. Niall walked me through the process clearly, confirmed all the details, and provided accurate timing and pricing upfront. He kept me updated while the work was being done and ensured everything was completed to a high standard. Got a complimentary car wash as well. Niall’s professionalism and customer‑focused approach made the entire visit smooth and stress‑free. More
We bought a 2026 Honda Civic at Brantford Honda. The service was fantastic. Hunter was great to work with. He answered all questions and made it a stress free experience. The service was fantastic. Hunter was great to work with. He answered all questions and made it a stress free experience. More
Took my Honda Odyssey for service and Trevor and the service team took good care of it. A minor but obvious issue was identified proactively and fixed that same day! I think my summer driving will be service team took good care of it. A minor but obvious issue was identified proactively and fixed that same day! I think my summer driving will be worry free, just like in the past! Thank you Trevor and team! More
Het was great to work with. Very patient, gave us time to make the right decision. Everyone was friendly that we came across. We love our new car! Thank you! Very patient, gave us time to make the right decision. Everyone was friendly that we came across. We love our new car! Thank you! More

