Brantford Honda

Service was prompt, friendly and my car was ready at the promised time, I waited in the lounge area which was clean and comfortable promised time, I waited in the lounge area which was clean and comfortable More

I had an excellent experience at Brantford Honda from start to finish. Aaron, the sales and leasing agent, was clear, patient, and genuinely knowledgeable. He explained everything in a way that made t start to finish. Aaron, the sales and leasing agent, was clear, patient, and genuinely knowledgeable. He explained everything in a way that made the whole process feel simple and stress-free, which I really appreciated. No pressure, no confusion, just honest guidance. John from finance was just as great. He took the time to walk me through multiple options and made sure I understood what would work best for my situation. I never felt rushed or pushed, just supported in making the right decision. Because of their professionalism and how smoothly everything went, I decided to move forward with a new lease with them even before my current one ends. Highly recommend this team if you’re looking for a straightforward, respectful, and efficient car leasing experience. 5 stars! More

Prompt service, well explained and great customer service. Staff are extremely knowledgeable and helpful without trying to push sales on you. service. Staff are extremely knowledgeable and helpful without trying to push sales on you. More

Friendly, honest, always happy, they are always willing to answer any questions and explain anything you do not understand in a manner which you can understand. to answer any questions and explain anything you do not understand in a manner which you can understand. More

There was no problem getting an appointment to assess the problem and they gave me a quick diagnosis of what had to be done. problem and they gave me a quick diagnosis of what had to be done. More

No pressure sales people. They take the time to get to know you. Nice to not feel rushed. Felt like they valued my time as well They take the time to get to know you. Nice to not feel rushed. Felt like they valued my time as well More

Prompt and courier service. The service attendant was able to provide both verbal and written estimate. The mechanic explained the issues regarding the vehicle.. The service attendant was able to provide both verbal and written estimate. The mechanic explained the issues regarding the vehicle.. More

I was able to make an appointment for service and did not have to wait long. Received car back on same day, they arranged for Uber to drive me to work. Great friendly service from Krissy have to wait long. Received car back on same day, they arranged for Uber to drive me to work. Great friendly service from Krissy More

I have been a Brantford Honda customer for 40+ years and have always found the Service Department to be outstanding. The communication with their customers is excellent. have always found the Service Department to be outstanding. The communication with their customers is excellent. More

Love the people very attentive I had a extended warranty on a torque . had that fixed but now cannot figure out why it squeaks and feels like the chassis falling apart. Had the starter fixed and replaced ap on a torque . had that fixed but now cannot figure out why it squeaks and feels like the chassis falling apart. Had the starter fixed and replaced apparently on extended warranty and now the car won't shut off and it's now the harness needs to be replaced. After the torque was done now there's something else for $1,200 that needs to be fixed I don't get it!! More