Brantford Honda
Brantford, ON
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I was able to make an appointment for service and did not have to wait long. Received car back on same day, they arranged for Uber to drive me to work. Great friendly service from Krissy have to wait long. Received car back on same day, they arranged for Uber to drive me to work. Great friendly service from Krissy More
I have been a Brantford Honda customer for 40+ years and have always found the Service Department to be outstanding. The communication with their customers is excellent. have always found the Service Department to be outstanding. The communication with their customers is excellent. More
Love the people very attentive I had a extended warranty on a torque . had that fixed but now cannot figure out why it squeaks and feels like the chassis falling apart. Had the starter fixed and replaced ap on a torque . had that fixed but now cannot figure out why it squeaks and feels like the chassis falling apart. Had the starter fixed and replaced apparently on extended warranty and now the car won't shut off and it's now the harness needs to be replaced. After the torque was done now there's something else for $1,200 that needs to be fixed I don't get it!! More
The biggest thing about the dealership is the consistency and it seems a genuine want to help. On the service side just excellent people also. Now I have not been able to come to a deal with this particular and it seems a genuine want to help. On the service side just excellent people also. Now I have not been able to come to a deal with this particular dealership as the procong seems a little inflexible. I tend to go out of town to get a deal a better one and always do. More
I previously stopped going to this dealership but recent experiences have been excellent and I've returned. I've found their service techs honest and thoughful in their recommendations and not trying to ups experiences have been excellent and I've returned. I've found their service techs honest and thoughful in their recommendations and not trying to upsell for the sake of it More
Excellent workmanship. Happy with their service. Todd, a service representative is very knowledgable and understanding. Happy with their service. Todd, a service representative is very knowledgable and understanding. More
Service was terrible. Mechanic left garbage in my car and screwed my phone charger INTO the seat. Was told the Service Mgr would call me to discuss but never did. Mechanic left garbage in my car and screwed my phone charger INTO the seat. Was told the Service Mgr would call me to discuss but never did. More
My experience while at the dealership was fabulous…I was checked in quickly and my car was done within the timeframe I was given. The process to book an appointment was very frustrating as it seems that checked in quickly and my car was done within the timeframe I was given. The process to book an appointment was very frustrating as it seems that service rarely answers their phones, which was a negative for me. After my appointment I realized my back windshield wiper blade had torn apart, probably from the car wash (which I really appreciate!) . I will get it replaced, but maybe they need to check their car wash. More

