Bramgate Volkswagen

New Car Purchase: Overall excellent process, understood requirements, timely responses, first rate service. Second car purchased from Jiri Kazda in past two months. Jir Overall excellent process, understood requirements, timely responses, first rate service. Second car purchased from Jiri Kazda in past two months. Jiri always provided immediate answers, and exceptional advice. Joanna was also excellent, really understood what was important to us. More

Great overall experience The service we received was professional and honest. Everyone involved (Chris, Ali and Joanne) was very friendly and courteous...The negotiating proce The service we received was professional and honest. Everyone involved (Chris, Ali and Joanne) was very friendly and courteous...The negotiating process was fair and honest. I felt reassured knowing that I was buying a used car from a reputable dealer. More

Exceptional Service Having browsed through a few of the other reviews, I don't think I'll be adding anything new here. The team at Bramgate VW were exceptional; particula Having browsed through a few of the other reviews, I don't think I'll be adding anything new here. The team at Bramgate VW were exceptional; particularly, Joanne and Chris. This was my first time purchasing a brand new vehicle and to say they went out of their way to make me feel comfortable is a gross under statement. It was truly a pleasure working with these two and I would highly recommend them and the entire Bramgate team over and over again! More

Renewed Faith In Dealerships One thing that has always made me apprehensive about dealerships is they tend to be very pushy and it is off-putting for anyone who may just have some One thing that has always made me apprehensive about dealerships is they tend to be very pushy and it is off-putting for anyone who may just have some questions about the car. I have been to other Volkswagen dealerships this month and was greeted with the question "How quickly could I get you in this car?" which is an immediate red flag to me and is the main reason I decided to return to Bramgate once I made a decision. I went into Bramgate looking for a new car just a few weeks ago and was greeted quite quickly from the moment I walked in - Andrew was incredibly helpful every step of the way and never made me feel pressured to make a decision for the sake of closing a deal quickly. I was able to test-drive multiple vehicles to find out what was right for me and Andrew did an excellent job of spending time with me to arrive at a conclusion. I cannot say enough great things about this dealership and would definitely recommend it to anyone considering buying a VW. Oh, and the car is pretty great too. More

Excellent Team!!! We received such exceptional service from the moment we walked in the door. The staff is so friendly and accommodating. Chris was there to answer an We received such exceptional service from the moment we walked in the door. The staff is so friendly and accommodating. Chris was there to answer any questions we had and Joanne went above and beyond in helping us get our vehicle. I would highly recommend them!!! Thank you for everything, John & Nancy More

Great Experience- Yes I would recommend this dealership. I would like to acknowledge the great service and experience I received. I dealt with Daniel Turner who was friendly, approachable & knowledgeable dur I would like to acknowledge the great service and experience I received. I dealt with Daniel Turner who was friendly, approachable & knowledgeable during this process. More

Excellent service from staff. I received excellent service from the staff I dealt with. The dealership was very accommodating and ensured I got the car I wanted. I would recommen I received excellent service from the staff I dealt with. The dealership was very accommodating and ensured I got the car I wanted. I would recommend the dealership to anyone and would definitely go back for another purchase. More

Great Staff who are very helpful. My Sales Man Daniel Turner did an excellent job helping me get into my new car. He was very easy to work with during the process of purchasing my vehi My Sales Man Daniel Turner did an excellent job helping me get into my new car. He was very easy to work with during the process of purchasing my vehicle and he kept in close contact with me the entire time making sure I was happy with the service at Bramgate VW. Even on Daniels Day off he was able to answer any questions I had via text message, e-mail or even phone calls. Thank you Daniel and the rest of the staff at Bramgate VW for all dedication to your customers. More

Amazing service = A very happy customer The team at Bramgate VW really helped me and really understood my needs. As we just had a baby girl, we really needed a car that was safe, reliable The team at Bramgate VW really helped me and really understood my needs. As we just had a baby girl, we really needed a car that was safe, reliable, with decent trunk space, and fit within our budget. The team of Joanne, Chris, and Ali really pulled through and got us into a 2015 Jetta with minimal mileage, at a great price that fit comfortably within our budget. Such amazing and quick service; I was driving away in my new pre-owned car in under 2 weeks of my first consultation. I am very happy with the car and would definitely consider getting a second VW when the time comes, just so I can deal with Bramgate again. I am actively recommending all my friends to consider Bramgate VW if they are in the market for a car. Thank you Joanne, Chris, and Ali for all your help! More

Bramgate VW sets the standard for customer service! Bramgate VW sets the standard for customer service, commitment, quality, and professionalism that follows throughout the years of owning one of their Bramgate VW sets the standard for customer service, commitment, quality, and professionalism that follows throughout the years of owning one of their vehicles. This is my second vehicle I have leased with Bramgate VW and I have nothing but good things to say. Andrew and Joane where great! They where kind, knowledgeable and professional and made my shopping for and selecting a new vehicle a pleasure. The staff at all levels are friendly, courteous, knowledgeable, and function as a well-organized and seasoned team. There is a level of personal service where everyone is treated with honesty, dignity, respect, and courtesy. I never have had a negative experience, and every time I go back, they set the customer experience bar higher than before! More