Birchwood Chevrolet Buick GMC

Scott took the time to sit down and listen to my needs...he chose the exact vehicle that suyited my needs......I couldnt be happier with my experience. needs...he chose the exact vehicle that suyited my needs......I couldnt be happier with my experience. More

I've purchased two vehicles from this dealer.. The first was a used Pontiac Sunfire, and the second was a new Pontiac G3 Wave (2009).. Keep in mind they used to sell Pontiacs when they were available. The was a used Pontiac Sunfire, and the second was a new Pontiac G3 Wave (2009).. Keep in mind they used to sell Pontiacs when they were available. The service was alright, I can't complain. I knew what I wanted, and I didn't care for being pushed into anything I didn't want, but you get that anywhere for the most part. When I went to sign the papers (and I admit, shame on me for not reading fully) they added extended warranty coverage to what I wanted - I had originally said I didn't want it. I admit, my fault for not reading. But why add it when I told them - twice - I don't want it. I also got the Accident/Injury Insurance for it (for almost 3000$ extra - I find out now that I paid almost twice what it is worth). The car ran fine, and the service staff is amazing. Not a fan of the sales staff. I did have one issue with service - I had just hit 60,000 km and I was having issues and wanted to take it in. I had the extended warranty to 100,000 / 5 years bumper to bumper.. I was told that it's not bumper to bumper but a 'comprehensive' warranty that only covers some things. I purchased extended warranty and they weren't prepared to honor it. I have since upgraded to a new car and bought it elsewhere. I no longer recommend this dealer to any of my friends or family. More