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Big West Ford
Edmonton, AB
472 Reviews
Big West Ford is a local family-owned and operated dealership in Edmonton, Alberta. We offer a wide selection of new and used vehicles and a comprehensive Parts and Service Centre.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 4:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 472 reviews
May 09, 2023
Mike Warner is an excellent salesman to deal with,however I had other issues with management that were very frustrating.Dealership was not upfront about existing issues.Will never go back there. I had other issues with management that were very frustrating.Dealership was not upfront about existing issues.Will never go back there. More
by betty.legge
Helpful May 09, 2023
Super freindly easy to deal with if I was going to get another vehicle I would definitely come back another vehicle I would definitely come back More
by Hessdorferdustin
May 07, 2023
Big West Ford was the first dealership I visited when I started looking for an SUV, and together were the last. Adam was of a great help, management and finance were of a great help as well. Thank you all. started looking for an SUV, and together were the last. Adam was of a great help, management and finance were of a great help as well. Thank you all. More
by Johni
Employees Worked With
Adam Bremner
May 07, 2023
Very nice service. We will comeback in the future and I would recommend you guys Keep the good customer service and remember Is what customers want. You doing a go We will comeback in the future and I would recommend you guys Keep the good customer service and remember Is what customers want. You doing a good job. Financial ladies were very Honest of course sheevana was amazing honest Which I appreciate a lot. Even for future dealings she is good More
by dcalero
Employees Worked With
May 06, 2023
I had a great experience and all the staff were super helpful! Excited for my new Ford Escape. helpful! Excited for my new Ford Escape. More
by jackiemadams
Employees Worked With
May 05, 2023
Brett was fantastic! His level of patience with my very busy schedule was amazing. He made me feel supported and looked after every step of the way and went above and b His level of patience with my very busy schedule was amazing. He made me feel supported and looked after every step of the way and went above and beyond to answer my questions and make me feel confident in my purchase. I would definitely recommend Brett to anyone looking to buy from the dealership. He was great with communication and always got back to me right away. More
by michelleschienbein33
May 05, 2023
So happy with my Nissan Pathfinder! ! Brett and his team went out of their way to repair minor scratches and powder coat my rims. I couldn't be happier with how it turned out. It looks b ! Brett and his team went out of their way to repair minor scratches and powder coat my rims. I couldn't be happier with how it turned out. It looks brand new! Not only am I super happy, but it got the ol' ball and chains seal of approval as well. More
by Bailey Zoccole
Employees Worked With
May 04, 2023
Thanks for all the help with our purchase of our new F150 The team their were very helpful Thanks all The team their were very helpful Thanks all More
by Lorraine
