Big 4 Motors

Great dealership. Great dealership and customer service. Very helpful and they work with their customers needs. Himanshu is a great sales rep. Does all he can do to get Great dealership and customer service. Very helpful and they work with their customers needs. Himanshu is a great sales rep. Does all he can do to get what you want and listens to what you want. I reccomend this dealership to anyone looking for a new or used vehicle. More

Great customer service We came to Big 4 after our 2010 Dodge Grand Caravan (which we also bought from there through Johan) died on us. Initially started with a 'chat' conver We came to Big 4 after our 2010 Dodge Grand Caravan (which we also bought from there through Johan) died on us. Initially started with a 'chat' conversation online with Gavin who passed on the message to Johan that we were looking for a new car. I had a callback within an hour and I stopped by the dealership a few hours later. I loved the fact that he still remembered us, he listened to what I wanted and then found us a van with even more, but that didn't cost the earth. Doreen then sorted finance and 2 days later I was driving our brand new van off the lot. The whole process was so smooth, and both Johan and Doreen are not pushy trying to add extras on (something my husband hates). It was a really pleasant experience, and they will have us as customers for life! More

An Awesome bunch of people I have been dealing with Big4 for 30 years and I can't begin to mention all the great experience I have had with them over all those years. People lik I have been dealing with Big4 for 30 years and I can't begin to mention all the great experience I have had with them over all those years. People like Ken Seaman in service who is now retired, Ryan Beaudry in service, and Rob Coleman who I dealt with for many years. You can imaging the amount of cars that I bought from them over the years. Just bought a new Grand Cherokee through Johan de Deugd and received nothing but a great sales experience and concerned follow up from him. I have a dealership 5 minutes away from me but I rather drive 20 minutes across town to Big4 than go to them. Keep up the good service people and you will keep your customers coming back for may years. More

Respectful and Knowledgable We had an idea of what we were looking for and Himanshu worked to understand the parameters and was diligent in searching for the right deal on availa We had an idea of what we were looking for and Himanshu worked to understand the parameters and was diligent in searching for the right deal on available vehicles. Allowed us time and space for decision making, but was there with answers and options when needed. More

Mike's attention to detail was amazing. My purchase of a new Jeep from Big $ was 17 months in the making. My friend Tracy recommended Big 4, and Mike Cybulski in particular, and I wasn't d My purchase of a new Jeep from Big $ was 17 months in the making. My friend Tracy recommended Big 4, and Mike Cybulski in particular, and I wasn't disappointed. My first visit was on the heals of an engine scare in 2005 Grand Cherokee...and Mike showed me a few different rides and we talked about what would be best suited for my needs. Turned out my GC was fine and I was good to go. Mike said he'd keep in touch and I told him I'd be back. Over the next 17 months he called me just a few times to see how things were going. When it came time to pull the trigger on the new vehicle, I walked into Big 4 unannounced, Mike recognized me and not only did he remember who I was but he recalled pretty much all of our encounter 17 months earlier...right down to what I needed in a vehicle. I took out a Trail Hawk and a Wrangler and considered a new Grand Cherokee, but wisely went with the Trail Hawk. Great ride! Mike is the guy you want to talk to. The man understands great service! Thanks, Mike! More

Love my new JEEP! Very pleasant and professional to deal with. Really tried to understand our needs. Would recommend Himanshu at Big 4 Motors to anyone looking to purch Very pleasant and professional to deal with. Really tried to understand our needs. Would recommend Himanshu at Big 4 Motors to anyone looking to purchase a vehicle. More

Great experience from 900 km away Johan De Deugd my sales consultant did an outstanding job of trying to accommodate me. We live 900 km from Calgary and the sale went without a Johan De Deugd my sales consultant did an outstanding job of trying to accommodate me. We live 900 km from Calgary and the sale went without any problems. Minor issues were dealt with immediately and I drove off in under an hour with my new vehicle. Communication was swift and straightforward. I would recommend Johan to anyone looking to buy or trade in a vehicle. More

Always Satisfied We have always been satisfied with the level of service and professionalism we receive at Big 4 and our recent experience was no exception. John goes We have always been satisfied with the level of service and professionalism we receive at Big 4 and our recent experience was no exception. John goes above and beyond to ensure we are taken care of and that everything meets (and usually exceeds!) our expectations. Would recommend John and Big 4 Motors to anyone looking to purchase a vehicle. More

These guys get it These guys understand customer service. Todd is a straight shooter who was honest every step of the way. I told him what I was looking for and why, These guys understand customer service. Todd is a straight shooter who was honest every step of the way. I told him what I was looking for and why, and he worked to help find something that fit my needs - even pulling in a vehicle from a partner dealership when I couldn't find anything at his lot. Can't recommend him enough. I am, admittedly, a bit of a tough customer. I ask a lot of questions, and know very clearly what I want. Todd was very patient, and answered all of my questions in a professional manner. When at the financing stage, we had a bit of a hiccup, but Doreen worked through my concerns until we came to a resolution. I am a firm believer that how you deal with client issues is the real tell-all when dealing with sales and service individuals, and this dealership is at the head of the pack when it comes to that. Can't recommend enough. More

New car purchase Our experience was a very positive one. Our salesman was very knowledgeable and helpful. When the exact van we wanted wasn't in stock, he found one ne Our experience was a very positive one. Our salesman was very knowledgeable and helpful. When the exact van we wanted wasn't in stock, he found one nearby and we could look at it the next day. More