Bavaria BMW

Above and beyond I have been servicing my BMW since I bought it from Bavaria in 2015. From day one they have been upfront honest with me. I always feel like they are d I have been servicing my BMW since I bought it from Bavaria in 2015. From day one they have been upfront honest with me. I always feel like they are doing everything they can to meet my needs. More

Great! Jon was very helpful and informative. Great lounge and friendly people. Definitely a wonderful experience for a luxury dealership. Would recommend to Jon was very helpful and informative. Great lounge and friendly people. Definitely a wonderful experience for a luxury dealership. Would recommend to friends and family. More

Purchasing a new vehicle Bought a vehicle from Ontario, sales process was smooth, all questions were answered clearly. Car arrived within time period given. Excellent custom Bought a vehicle from Ontario, sales process was smooth, all questions were answered clearly. Car arrived within time period given. Excellent customer service. Would buy again. More

Great Customer Service Great experience and staff. Talked about the potential issues i was experiencing with my vehicle and I was extra happy when they were able to provide Great experience and staff. Talked about the potential issues i was experiencing with my vehicle and I was extra happy when they were able to provide me with a loaner because of the work I do. Recommended what work needed to be done first on the list & didn’t force that everything had to be done right away. More

Great service with excellent shuttle service to/from work. Courteous and efficient. I was able to pick up my car at lunch time. Thank you! with excellent shuttle service to/from work. Courteous and efficient. I was able to pick up my car at lunch time. Thank you! More

Turning a negative situation to a positive. Thank you! Super job Gerry Lorente and team at Bavaria BMW for my recent experience at the dealership. I had a couple negative experiences such as not hearing ba Super job Gerry Lorente and team at Bavaria BMW for my recent experience at the dealership. I had a couple negative experiences such as not hearing back on when parts come in for my car for almost 3 months; however, those are all turned into positive experiences when I have the opportunity to connect with Gerry and the Bavaria BMW team. Michelle Sangermano and the other service rep who sits between her and Jon have always provided amazing service, and they were able to get me into an emergency assessment right away when a rock got stuck inside my brakes. Edwin committed that he'd take a look at the car and get everything fixed within an hour, and he delivered! Not only that... but because of some of the negative experiences in the past... the assessment and work was completed complimentary. That really means a lot and has instilled a lot of confidence in my future decision to look at potentially buying another BMW. To top it off, Robbie Galusha has been amazing and is always acting in my best interest to ensure that my car is being attending to, and will provide regular updates that I really appreciate. From a concierge perspective, Robbie is always diligent and operates with a client first mindset! More

great service good staff highly recommend very professional and on time, highly considerate of client needs and wants... Will definitely come back in the future and see them, highly recommend very professional and on time, highly considerate of client needs and wants... Will definitely come back in the future and see them, for service and new car sales More

Excellent experience at Bavaria BMW An excellent experience with Bavaria BMW! I purchased a used 2018 Hyundai Elantra from Mike Martin, who is very professional and made the sale seamles An excellent experience with Bavaria BMW! I purchased a used 2018 Hyundai Elantra from Mike Martin, who is very professional and made the sale seamless. Denis Frehlich, assisted me with all of my documents and the payment process. Denis, treated me exceptionally well through the entire sale, like I had just bought a BMW 8-Series, yet it was an Elantra. He Had the car in superb shape in and out, with a full tank of fuel. Denis went through all available car features in good detrail. I was literally blown away by this dealership, and would definitely recommend to all car shoppers! More

Scheduled service Appointment made within a week. Reminder sent through email. Reception is friendly, helpful and effective. Waiting area is comfortable and have differ Appointment made within a week. Reminder sent through email. Reception is friendly, helpful and effective. Waiting area is comfortable and have different choices of beverage. More

Outstanding as always! Nothing further to add, it’s just always great at Bavaria! I always take my 2008 X5 for any service work I require and I’ve always been 100% satisfied Nothing further to add, it’s just always great at Bavaria! I always take my 2008 X5 for any service work I require and I’ve always been 100% satisfied. More