Bannister Honda Service & Car Sales

Great place when you’re buying a vehicle would have to say other words three years later when you go to trade in for a new vehicle.They offer you basically 40% below market value for your vehicle. Put $10 say other words three years later when you go to trade in for a new vehicle.They offer you basically 40% below market value for your vehicle. Put $10,000 down on a CRV in 2019 go to trade up 3 1/2 years later And they tell me I only have $4000 equity in my vehicle. The minimum I should’ve had was $10,000 because that’s what I put down it was a lease. The vehicle had brand new tires low kilometres no rock chips 3M on the car Honda rubber winter floor mats car was babied and you could tell by looking at it funny they offer me $22000 for the vehicle.I showed the salesman an example of 10 other CRV use the same year selling for eight to $9000 more so was that what they wanted to profit on my vehicle. At this point we ended up buying out the lease and will never step foot in that dealership again. More

Friendly, professional and knowledgeable. Would certainly consider returning. Also very prompt in the servicing. Good coffee. Would certainly consider returning. Also very prompt in the servicing. Good coffee. More

I do not wish to write anything but I must in order to complete this survey. complete this survey. More

I already did this survey. But Jason and team were great. Prompt communication. Will be bringing my vehicle there for maintenance and service in the future But Jason and team were great. Prompt communication. Will be bringing my vehicle there for maintenance and service in the future More

I found the text messages from the service department were confusing. They quoted a price then came back and said it was x dollars to fix it?? I asked what the first quote was and she said they was to lo were confusing. They quoted a price then came back and said it was x dollars to fix it?? I asked what the first quote was and she said they was to look at the issue. The second was to fix it. I asked why they didn't include the message in the first quote. Then when I picked up my vehicle, after reporting to the service department there was a shimmy or a shake while driving, the issue was still there after paying to remedy the issue. I couldn't be bothered to go back... They seem more interested in upselling than fixing existing complaints. . More

I found the dealership professional and courteous. I was always taken care of efficiently and respectfully. My questions were always answered with patience. I was always taken care of efficiently and respectfully. My questions were always answered with patience. More

I mentioned to Jody that I had been bringing in my car a lot over the past couple of years. I don't feel he was really receptive to the fact that I my car has become a money pit- everything from requiring a lot over the past couple of years. I don't feel he was really receptive to the fact that I my car has become a money pit- everything from requiring a new engine to regular large, ongoing repairs. He was a bit argumentative to my comment. Not what I wanted to hear. More

Very professional every thing was explained as to what would be serviced and was completed as such would be serviced and was completed as such More

Friendly professional and punctual. I'll be bringing my vehicle there in the spring for oil changes. I'll be bringing my vehicle there in the spring for oil changes. More

Good service, prompt replies and great products. Will continue using this dealership in future transactions. Will continue using this dealership in future transactions. More