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Bannister Honda Service & Car Sales

Vernon, BC

4.6
2,994 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,994 Reviews of Bannister Honda Service & Car Sales

June 15, 2020

Great service once again at Bannister Honda. Lauren and staff were friendly, thorough and quick with the maintenance on my Civic. Consistent everytime I come here. More

by Shane
Recommend Dealer
Yes
Employees Worked With
Lauren Brown
Jun 26, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent visit to our service department. We love to see our regular customers as we consider you apart of our family. If we can be of any further assistance please let us know. safe travels until we see you again.

June 15, 2020

I’m traveling through town and had an emergency and they fit me in today and solved my problem quickly. Thanks, Lauren! Total life saver!! More

by TylerT
Recommend Dealer
Yes
Employees Worked With
Lauren Brown
Jun 26, 2020 -

Bannister Honda Service & Car Sales responded

Thank you Tyler for taking the time to write this kind review. We were very happy to help. If we can be of any further assistance please let us know. Safe travels and stay healthy.

May 31, 2020

Hello to new Van - good bye to old van We made the decision to purchase our 3rd Honda Odyssey van and had nothing but great service from Khoa at Bannister Honda. He is very knowledgeable a More

by ianj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khoa Vo
May 31, 2020 -

Bannister Honda Service & Car Sales responded

Congratulations on the purchase of your new 2020 Odyssey Van. Your 3rd one too!! Our team truly enjoyed getting to know you and look forward to your next visit to us. Many safe miles and stay healthy until we see you again.

May 30, 2020

Buying a new vehicle is a big deal. Fortunately for us, Khoa Vo made our purchase easy. He provided us with all the information we needed, which helped us choose the right vehicle. Udai then in a very thor More

by Rick
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Khoa Vo
May 31, 2020 -

Bannister Honda Service & Car Sales responded

Congratulations on the purchase of your new vehicle. Our Team thanks you for your business and kind words. If we can be of any further assistance please let us know. Safe travels and stay healthy.

May 30, 2020

The service advisors are very fast efficient through and extremely caring. I went in for a tire change looked at potential purchases and the staff was extremely helpful More

by ac1211ca
Recommend Dealer
Yes
Employees Worked With
Tracy and jon, Lauren Brown
May 31, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent visit to our service department. We truly appreciate both and look forward to seeing you in the near future. Safe travels and stay healthy.

May 27, 2020

The staff was just the best, very friendly. They took the time to walk me through everything I had to do. It was like dealing with friends. More

by 13DAVE2000
Recommend Dealer
Yes
Employees Worked With
Debra Hughes , Udai Singha, Khoa Vo
May 31, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent purchase from our Sales Team. We are always available if you have any questions or concerns. Our customers are family to us so please feel free to stop by anytime. Safe travels and stay healthy.

May 26, 2020

I'm really happy with the service, I had a recall, they took my vehicle in after an appointment, they checked it out and fixed it all in one day, really happy with them, defiantly will get more service don More

by timmschlidt
Recommend Dealer
Yes
Employees Worked With
Lauren Brown
May 31, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent visit to our service department. We truly appreciate both. If we can be of any further assistance please let us know. Safe travels and stay healthy.

May 25, 2020

Warm reception and good service.Udai was helpful as Warm reception and good service. Udai was helpful as well. Nice to see the renovations almost complete and improvements being done to enhance the e More

by PARNELLTIM
Recommend Dealer
Yes
Employees Worked With
Lauren Brown
May 31, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent visit to our Dealership. Our customers are family to us so we want everyone to be comfortable and well taken care of visiting us. Safe travels and stay healthy.

May 22, 2020

Thank you!! Riley made the transaction smooth and was very informative with every aspect, especially during Covid! Best salesman ever! We shall return and recommend !!! More

by Tanya
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Roxane Seaton, Riley Preston
May 31, 2020 -

Bannister Honda Service & Car Sales responded

Thank you Tanya for your business and kind words. Our Sales Team truly enjoyed working with you to find the right vehicle for your needs. If we can be of any further assistance please let us know. Safe travels and stay healthy.

May 22, 2020

They used to be much better I used to rave about the staff & service at Vernon Bannister Honda however in the last year or so, the service has gone downhill, I am sorry to say. Y More

by JENNIFERGOODSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren Brown
May 25, 2020 -

Bannister Honda Service & Car Sales responded

Dear Jennifer, We are disappointed to read that your recent experience was not satisfactory. It appears as though we mishandled your situation, and for this we apologize. We do not want anyone to leave our dealership believing we have not make every effort to earn their business. At Bannister Honda, our focus is to provide consumers with excellent customer service.We too, are still learning daily how to address the Covid-19 safety procedures, and are making changes to conduct ourselves better. We thank you for bringing to light our deficiencies. You may contact me anytime to voice any additional concerns. Sincerely, Pat Loehndorf GM 250 545-0531

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