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Bannister Honda Service & Car Sales

Vernon, BC

4.6
2,994 Reviews

6425 Hwy 97 N

Vernon, BC

V1B 3R4

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2,994 Reviews of Bannister Honda Service & Car Sales

August 01, 2020

Pleasant, Knowledgeable and Professional. Jason is a very pleasant, knowledgeable and professional salesman who was a pleasure to deal with. Udai was also very pleasant, knowledgeable and prof More

by rvts.vernon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Jason Tissington
Aug 17, 2020 -

Bannister Honda Service & Car Sales responded

Congratulations on the purchase of your new CR-V. One of the best in its class! Your recommendation of our Dealership is the biggest compliment we can hope for. If we can be of any further assistance please let us. Stay healthy and safe travels.

July 31, 2020

our experience purchasing a used vechile The experience was refreshing. When we set up the appointment with Tracey, we were hoping for a sales person that was not super pushy and we were ext More

by simcon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry i can't recall the names of the gals that went over the financing and the insurance gal.. both of them were super!, Khoa Vo
Aug 17, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words about your recent experience with our Sales Department. It has been a pleasure getting to know you. We hope you continue to enjoy your vehicle and look forward to seeing you in the future. Stay healthy and safe travels.

July 30, 2020

We did not get what we expected for our car and know its value is more. They did not stand behind the value. We will sell privately. When in financing they said payments would be close to 300 for 7 years More

by Mamabear
Recommend Dealer
No
Employees Worked With
Don Hodgin, Jason Tissington, Shae Smith
Jul 30, 2020 -

Bannister Honda Service & Car Sales responded

Dear JEN_LEGAULT, We apologize for your negative experience. At Bannister Honda we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and you were unhappy after pricing was discussed. We are also apologetic about you having to wait for insurance. There was obviously a miscommunication in the rate which the bank lenders gave us, and we passed on to you. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Respectfully, Don Hodgin General Sales Manager 250 545-0531

July 30, 2020

This vehicle was the third Honda we have purchased from this Dealership. We had excellent service from Jason and Udai and will recommend Bannister Honda! More

by SESLATER
Recommend Dealer
Yes
Employees Worked With
Udai Singha, Jason Tissington
Aug 17, 2020 -

Bannister Honda Service & Car Sales responded

Thank you so very much for your continued support of our Dealership and Team. As you are Bannister Honda Family you know we are always available if you have any questions or concerns. Stay healthy and safe travels until we see you again.

July 29, 2020

Quick Resolution Thanks to Patricia Weiss and John Vandyke for a quick resolution to what turned out to be a small problem with my Ridgeline. Bill W. More

by gbillwagner
Recommend Dealer
Yes
Employees Worked With
John Vandyke, Patricia Weiss
Aug 17, 2020 -

Bannister Honda Service & Car Sales responded

Thank you Bill for your business and kind words about your recent experience with our Service Department. Our Team loves helping and will always be available if you have any questions or concerns. Stay healthy and safe travels.

July 29, 2020

Servicing efficiency and competence Compliments to the service department for competence particularly Patrica who was able to expedite the time for servicing - a job well done and I am a More

by G Betts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Weiss
Aug 17, 2020 -

Bannister Honda Service & Car Sales responded

Love to hear from a Happy Honda owner! Thank you for your business and kind words. If we can be of any further assistance please let us know. Stay healthy and safe travels until we see you again.

July 29, 2020

Overall the dealership wanted my business. I felt that our salesman didn’t take time to determine what was important to me - cleanliness of getting a used vehicle especially during COVID. Management took More

by KPARKER_032
Recommend Dealer
Yes
Employees Worked With
Don Hodgin, Roxane Seaton, Shae Smith, Khoa Vo
Aug 17, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words. If we can be of any further assistance please let us know. Stay healthy and safe travels.

July 25, 2020

Thanks Bannister Honda for getting me a courtesy car while my vehicle was getting serviced. Not typical but, COVID is making things challenging. You were awesome. More

by Lavelle26
Recommend Dealer
Yes
Employees Worked With
John Vandyke
Aug 17, 2020 -

Bannister Honda Service & Car Sales responded

Thank you for your business and kind words. Thank you for recognizing we are working in challenging time. If we can be of any further assistance please let us know. Stay healthy and safe travels.

July 22, 2020

Painless experience buying a Black Edition Ridgeline.... Ordered this unit and traded up over the phone, partly due to current Covid 19 situation and travel distance, the pickup date, finalization and Insura More

by MarkR
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shae Smith, Khoa Vo
Aug 17, 2020 -

Bannister Honda Service & Car Sales responded

Congratulations on the purchase of your new Black Edition Ridgeline. It's a beauty!! Thank you for your business and kind words. Please feel free to contact us with any questions or concerns. Stay healthy and safe travels until we see you again.

July 21, 2020

Okay - service Cost of my Oil service in Kelowna was $79.88 vrs Bannister was $92.50 with a $5 discount. I think for the costs reason i will continue my service wor More

by EKALOCSAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren Brown
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