Bannister Honda Service & Car Sales

The team in Vernon was very helpful and responsive. I liked that we could drive the car without a salesperson during Covid 19. A different Honda dealership forced us to take a salesperson. liked that we could drive the car without a salesperson during Covid 19. A different Honda dealership forced us to take a salesperson. More

I had been told that the oil change service would take about 1 1/2 hours but when I arrived they said to take a seat in the renovated customer lounge because it wouldn't be worth my time to do the shuttle about 1 1/2 hours but when I arrived they said to take a seat in the renovated customer lounge because it wouldn't be worth my time to do the shuttle ride back and forth. They were done in just over 1/2 hour. More

We were very happy with our experience at Honda.This is We were very happy with our experience at Honda. This is our first time leasing a vehicle and first time as Honda owners! Khoa was very knowledgeab We were very happy with our experience at Honda. This is our first time leasing a vehicle and first time as Honda owners! Khoa was very knowledgeable, pleasant and patient to explain and help us to navigate the lease options. He is a very personable young man! I would not hesitate to recommend him to our friends ! More

Had a great experience with service and warranty at Bannisters Honda. i dealt with Patricia and it was very professional. The work to be undertaken was explained to me and we discussed some aspects Bannisters Honda. i dealt with Patricia and it was very professional. The work to be undertaken was explained to me and we discussed some aspects that would not be required as they were completed recently (tire rotation etc). I asked to have the wheel alignment done again despite it being done recently by the shop which changed the tires (big name nationwide chain) as the steering wheel was crooked when driving in a straight line. They also told me the rear had no adjustment which I found odd. The work was completed in a timely manner and the previous wheel alignment was off. Also the rear is adjustable as it was adjusted to within spec by Bannisters. The steering wheel is now straight when driving in a straight line (simple thing but nice to drive in my opinion). Would recommend. More

Always wonderfully courteous and efficient service from your service department. I am always greeted by a smile and I wouldn’t even consider going anywhere else. your service department. I am always greeted by a smile and I wouldn’t even consider going anywhere else. More

I always feel welcome when I enter the service doors. The building and lot are kept very clean. The staff always has a smile on and are willing to help at any time. The shuttle service is punctual and profes building and lot are kept very clean. The staff always has a smile on and are willing to help at any time. The shuttle service is punctual and professional. Always have a good feeling here. More

feel very welcome walking into the dealership. While I own a Subaru as well as a Honda, I choose to have some of my work on the Subaru at Bannister Honda. The prices are reasonable and the work is comple own a Subaru as well as a Honda, I choose to have some of my work on the Subaru at Bannister Honda. The prices are reasonable and the work is completed without any complications. Work is completed on time and their wait area is comfortable to wait in. All the staff are excellent. Friendly and they are most eager to have your needs met. Excellent dealership. They service our Honda CRV as well as our Subaru Forrester. We moved a year ago to Vernon from Winnipeg and we have been pleased with the service we have received from Bannister. We will have to speak to them later regarding a new car when the need arises. More

Very pleasant My service advisor kept me informed throughout the servicing of my vehicle. The maintenance was preformed within the specified amount of time and I was informed of any issues that came throughout the servicing of my vehicle. The maintenance was preformed within the specified amount of time and I was informed of any issues that came up More

Patricia was so amazing in the service department! It was a seamless experience and they even washed my car for me. Not to mention, it took less than an hour. Thanks again for the amazing service and your fr a seamless experience and they even washed my car for me. Not to mention, it took less than an hour. Thanks again for the amazing service and your friendly staff! Cheers! More

Really appreciated the way your service rep (Patricia) took the time to outline the various service options for a winter tune-up and the potential costs involved. Rather that receiving an aggressive up-s took the time to outline the various service options for a winter tune-up and the potential costs involved. Rather that receiving an aggressive up-sell, it was clear that the service rep had my best interests at heart. This made it a lot easier for me to make a decision. Quite refreshing. More