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Bank Street Kia

Ottawa, ON

3.9
356 Reviews

2559 Bank Street

Ottawa, ON

K1T 1M8

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356 Reviews of Bank Street Kia

October 18, 2013

joe is a hard working sales man who never gets tired from helping his costumers and i appreciate all of his worke he helped us get to new cars. More

by abdullahsorento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Hojeij
October 14, 2013

I called in to this dealership from out of town looking for a 2014 Kia Sorento and spoke to Charbel. I was willing to pay a certain price and if they did not beat the price, I was walking away. Not only di More

by vinnieandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asad Sharifi
October 09, 2013

Great service...always returned my calls..never left aside...awesome greetings...always smiling......would definitely recommend to anybody I know...looking forward to return for next purchase...#1 More

by pierresimard000111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 07, 2013

This team pegs customers to give them 100% on the servays for their work, which they dont deserve as their services are very poor and a total failure, they never return calls or messages, they are just oppor More

by bassamahram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hassan Madlouk, Asad Sharifi
Oct 22, 2013 -

Bank Street Kia responded

Bassam We are always committed to providing our customers with the best customer service possible, it is unfortunate that you feel that we didn't step up to the plate with providing you with good quality work. After all we did go above and beyond to get you the best deal possible. As for us asking for a 100% on our survey it is our right to do so, especially when we took the extra steps to get you and your family in to a vehicle that fit and exceeded your families expectations. We did everything that we could possibly do to make you happy, however it seemed that it was never going to be good enough, to the point where we were just unable to give you anymore and you felt it appropriate to hold us hostage by writing this review. this is not just and fair, I hope that you come to the realization that we tired. I wish you well with your new vehicle purchase. Thanks

September 28, 2013

Absolutely loved working with Sarah. She was very professional and replied to be right away. She understood my needs and offered me exactly what I wanted for a price I can afford. More

by beyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sarah
September 27, 2013

Very Friendly and Helpful. Highly Recommended to anyone looking for a new vehicle. Will return in the future for new vehicle. Very happy with the new suv More

by whitesorentoex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Radouchev
September 24, 2013

I worked with Sarah Hattab and would like to express my thanks for her excellent service. I appreciate that she was patient with me as I purchasing my first new car; I never felt rushed or pressured to ma More

by SWEED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 22, 2013

New time buyer and I had the best experience ever. Mo was very professional and thorough. He explained everything I needed to know in a very friendly manner. I would definitely recommend him as a great sales More

by Jesmithers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 21, 2013

The staff people I dealt with proved to be very competent and courteous. I was given a very good deal on the new Kia 2012 Sorento model I chose. The car I traded in was also a Kia Sorento and I drove it for More

by BastienRichard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Asad Sharifi, Moe Hezam
September 20, 2013

The sales rep was approachable and willing to negotiate in person by phone. She anwered e-mails promtly and explained things thoroughly. The business rep was competent, friendly, open and respectfull and w More

by drenaud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raph Haddad
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