Bank Street Kia

When I walked in Sarah greeted me with the up most friendly behavior, I automatically felt welcome in the dealer ship. I got handed over to charbel and I was again treated with sincere respect. I wasn friendly behavior, I automatically felt welcome in the dealer ship. I got handed over to charbel and I was again treated with sincere respect. I wasn't judged because I was young looking to get a new vehicle. Charbel knows what he's doing when it comes to his job ,he's poised & understanding. Even though I didn't walk away with a car my overall experience there was amazing thanks to Sarah & charbel & because of that I've recommended people to the Kia dealer specifically. There's no doubt why these guys should #1. On Bank st. More

Overall, a good experience! Would recommend the dealership to friends and acquaintances! I will continue to expect the same type ,of service and dependability from the staff! dealership to friends and acquaintances! I will continue to expect the same type ,of service and dependability from the staff! More

I found the staff very friendly and helpful,not pushy.They were able to get our new SUV ready in a timely fashion. I would deal with this dealership again. pushy.They were able to get our new SUV ready in a timely fashion. I would deal with this dealership again. More

- Nice place - Great friendly team - Helpful when - Nice place - Great friendly team - Helpful when asking questions - keeps in touch to see how you like your car - always willing to help - fast - Nice place - Great friendly team - Helpful when asking questions - keeps in touch to see how you like your car - always willing to help - fast process More

The vehicle we purchased is great, and Youssef provided us with excellent service and cooperation. Overall, the dealership and the staff provided a positive experience. us with excellent service and cooperation. Overall, the dealership and the staff provided a positive experience. More

After visiting a lot of different dealerships in the area, I picked Bank Street Kia mostly based on the professionalism and friendliness of Charbel. He was thorough and efficient, and was available to area, I picked Bank Street Kia mostly based on the professionalism and friendliness of Charbel. He was thorough and efficient, and was available to answer every question and concern that I had, above and beyond what I expected. At no point did I feel any pressure to buy...... In a world that often forgets what excellent customer service really means, it was nice to meet someone who takes this role and responsibility seriously, and is not just trying to “sell a car”. I would not hesitate to recommend Charbel to anyone looking for a new car. More

We had a great experience dealing with the staff at Bank Street Kia. They were very helpful in meeting our needs and answered all of our questions. We would definitely recommend this dealership to anyone t Street Kia. They were very helpful in meeting our needs and answered all of our questions. We would definitely recommend this dealership to anyone thinking of purchasing a Kia. More

Joe actually met Ken at an Auto Show. He even showed him a car he was looking for , which wasn't a kia. After talking about cars for awhile Joe mentioned that he worked at the Kia on Bank Street, come and a car he was looking for , which wasn't a kia. After talking about cars for awhile Joe mentioned that he worked at the Kia on Bank Street, come and see me. Ken then went to consumers report magazine to see what they said about the Cadenza. (Ken, by the way, was driving a Lincoln) After reading the report then called Joe. We arranged to meet the next day. I was sold when I looked ino the window and saw this 2014 White Cadenza. However it took Joe and some clever talking to convince Ken. So, we took it for a ride. Now I'm really sold, but Ken is still putting his brakes on. So I suggested we go home and compare and think about it. Joe continued to call to see what we purchased. Nothing said Ken, he really wanted that Cadenza now but wasn't telling me because he thought I was hooked on the Impala that we tried out. Then he said, what do you think about the Cadenza, I said your crazy if you don't make a deal. You love the car and so do I. There you go! Joe hung in there, carefully checking every week, and we finally agreed. After filling out forms with Patrick who very carefully reviewed every item with us, we are driving out the highway in our new 2014 White Cadenza. She really is a dream and thanks to Joe and Patrick she is ours. You are very fortunate to have these two men working for your company. They're great! More

Excellent service across the board: from the initial contact with dealership by phone during their trade-in event, to being transferred to the salesperson (Krystof) who was very helpful and booked an ap contact with dealership by phone during their trade-in event, to being transferred to the salesperson (Krystof) who was very helpful and booked an appointment for us to come in so that he could assist us, to the welcome we received when we arrived the day of the appointment, to the assistance we got from the salesperson, the Sales Manager and the Finance Manager. The Sales Manager (Asad) remembered me from the previous car that I bought 3 years ago and worked very hard to make the best deal for me. The Finance Manager (Patrick) is very knowledgeable, explained all details very thoroughly, and was very efficient at processing everything. The Service Department has always been excellent at providing service with my previous car and I am confident that the same service (particularly Phil) will be extended for this new vehicle. More

The reason why i gave Joe Hojeij a 5 star rating is based on his patience, courtesy and overall respect. We werent sure what vehicle we wanted but he really helped us to narrow down our decision. He was calm on his patience, courtesy and overall respect. We werent sure what vehicle we wanted but he really helped us to narrow down our decision. He was calm and honest and took a lot of time to help us get an amazing deal and to get us into a beautiful new vehicle. I would recommend his service to anyone who was looking for an honest straight forward sales representative to help them find the perfect car for their family. Thanks again Joe. When we are in the market for a new vehicle, we will be stopping in to see you. Much appreciated for all the work you did to help us. More