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Bank Street Hyundai
Ottawa, ON
1,571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,571 Reviews of Bank Street Hyundai
November 23, 2016
Honest no headaches . Wow get over there & see NaserSharif !! He's an awesome man who helped me & my dad get into a good deal on a brand new 2017 Hyundai Elantra GL. He als Wow get over there & see NaserSharif !! He's an awesome man who helped me & my dad get into a good deal on a brand new 2017 Hyundai Elantra GL. He also made sure my dad's who hard of hearing was comfortable & confident in his purchase . Just being understanding overall & generous in his offerings. We're so happy & stress free knowing were thought of as real people almost like an employee. Thanks again Bank Street Hyundai & most especially Naser Sharif the salesman for helping. He's also super helpful on the phone !!! Calls u back the minute he knows options for you to make up your mind. More
by Wise guy
Employees Worked With
Naser Sharif
November 22, 2016
Terrible buying experience Visited Bank Street Hyundai to purchase an Accent in early October 2016. Had a deal worked out with the sales person, gave a $500 deposit on my credit Visited Bank Street Hyundai to purchase an Accent in early October 2016. Had a deal worked out with the sales person, gave a $500 deposit on my credit card but the purchase agreement printed for me to sign wasn't as negotiated. Spent another hour being hard sold by the sales manager. When they wouldn't honour the agreement as discussed, I left only to remember a day later that they still had my deposit. Called to ask for it back and was told to come into the dealership which I did. Made to wait 45 mins for the sales manager, who then proceeded to hard sell me yet again. When I asked for my deposit back, was told that he couldn't do it and it had to be done by finance who were no longer at work. Waited for a call the next day which didn't arrive. I followed up with the original salesperson who told me he would take care of it. Four weeks later, still no cheque. My wife called the salesperson and was told he had forgotten to issue the note to the finance team and would expedite it in 3 - 5 days. Two weeks later, still no cheque. I called and was told "the cheque is in the mail." Still to see if it arrives or not this time. Maybe this dealership has a good reputation if you buy from them, but my experience has been awful. I'll NEVER buy a car from these crooks. Update: cheque arrived a few days after this review. Also got a call from the dealership on 7 Dec which would have been great if it hadn't been to argue with me about this review. Fail, again. More
by Stephen Thompson
Employees Worked With
Naser Sharif
November 20, 2016
Good Dealings Did not waste my time, gave me price I wanted, very good staff and down to earth. Highly recommend. Met all requirements I had in vehicle and provi Did not waste my time, gave me price I wanted, very good staff and down to earth. Highly recommend. Met all requirements I had in vehicle and provided exactly what I wanted. More
by bruceM
Employees Worked With
Ernesto Lorello, Hussein Nasser
November 20, 2016
Helped Me Find A Good SUV Shahir helped me and was excellent, I ended up purchasing a Hyundai Tucson Premium AWD. He answered all questions and explained everything in detail. Shahir helped me and was excellent, I ended up purchasing a Hyundai Tucson Premium AWD. He answered all questions and explained everything in detail. Took us for a nice test drive and showed me my options. More
by Tolga
Employees Worked With
Shahir Moradi
November 19, 2016
Great buying experience! Buying a vehicle is a fairly long process but everyone at Bank Street Hyundai that I dealt with were very cheerful and friendly, and worked together s Buying a vehicle is a fairly long process but everyone at Bank Street Hyundai that I dealt with were very cheerful and friendly, and worked together seamlessly. Everything was well explained, and time was taken to answer any questions that I had. I am a return customer, and continue to patronize Hyundai because of the quality of the product and the service. More
by longlac
Employees Worked With
Amir Esmailian, Ernesto Lorello, Ali Kmaiha, Hussein Nasser
November 18, 2016
Knowledgeable staff and fair pricing I have bought several new vehicles and never was the process this easy. Justin, my salesman was extremely knowledgeable about the vehicle and was able I have bought several new vehicles and never was the process this easy. Justin, my salesman was extremely knowledgeable about the vehicle and was able to answer all my questions. He was thorough in pointing out all the car's features on the test drive. Amir, the general manager, made negotiating the price easy and straightforward. I appreciated Asher's low-key way of handling the financing - no high pressure to buy oil change packages or rust-proofing. I definitely recommend this dealership! More
by H traveller
Employees Worked With
Amir Esmailian, Ashur Younan, Justin, Young-in Yoo
November 18, 2016
Used car deal I dealt with Raul & Ernesto. Raul was great, very helpful and pleasant to deal with. Ernesto handled the paperwork very efficiently. I got good value I dealt with Raul & Ernesto. Raul was great, very helpful and pleasant to deal with. Ernesto handled the paperwork very efficiently. I got good value for my trade and left happy. More
by Jerry1111
Employees Worked With
Ernesto Lorello, RAUL GORDILLO
November 15, 2016
Great dealership! I had Shahir Moradi as a salesman and couldn't have asked for a better person to deal with. He gave us top notch service and would recommend him to an I had Shahir Moradi as a salesman and couldn't have asked for a better person to deal with. He gave us top notch service and would recommend him to anyone. Thanks Shahir! More
by Cwalker66
Employees Worked With
Shahir Moradi, Ernesto Lorello
November 15, 2016
Appointment at 8:30am got out at 11am for a oil change Excuse was tire rush sorry with a arrogant tone of voice . What a unprofessional And careless excuse is that .i had a appointment at 8:30 got out at 1 Excuse was tire rush sorry with a arrogant tone of voice . What a unprofessional And careless excuse is that .i had a appointment at 8:30 got out at 11. More
by Lenny
Employees Worked With
Luke Alger, Dave Skulte
November 13, 2016
Hyundai limited- excellent service Was really happy with the service and their patience. Will definitely recommend others, to buy a car from them. Both sales and finance was really unde Was really happy with the service and their patience. Will definitely recommend others, to buy a car from them. Both sales and finance was really understanding and patient. More
by Abeeha
Employees Worked With
Amir Esmailian, Shahir Moradi, Christoph Haddad
