BMW Toronto
Toronto, ON
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I had a horrible experience with Samir. He has strong skills in marketing and promoting himself through site like these and his social media which flows through to his use of high pressure He has strong skills in marketing and promoting himself through site like these and his social media which flows through to his use of high pressure tactics to get you to way above budget. When I was not happy he kept wanting me to come back to see him face to face as he knows his tactics are much more effective face to face. I would have to investigate my sales agent more carefully next time to ensure I am not being pressured in to a car way over the budget I indicated. Fortunately, the dealer was more reasonable to deal with and I was able to extricate myself from Samir. Extremely disappointed as I was a lifelong BMW driver. More
Scott Shadbolt was an incredible experience with the purchase of our vehicle BMW X1 28i. He was very professional & courteous. We will definitely pass the word on excellent service. purchase of our vehicle BMW X1 28i. He was very professional & courteous. We will definitely pass the word on excellent service. More
Attempted to schedule an appointment and test drive an X3 - unsuccessfully. Initial sales rep (George) that I spoke to over the phone did not call back as promised. Then spoke to A. Lim, sales manager. He sa - unsuccessfully. Initial sales rep (George) that I spoke to over the phone did not call back as promised. Then spoke to A. Lim, sales manager. He said he would help me. Went to see him as arranged and he passed me over to another sales person. He was not very knowledgeable, and was focused on “building the car”, quickly. I did not have an opportunity to test drive. When I tried later to arrange a test drive, I teceibed no response to my email. I then wrote the sales manager, and received NO response. I am a motivated buyer, and have been pleasant and courteous throughout. Totally perplexed by the attitude of this dealership. More
Professional and courteous staff. Parts personal is very knowledgeable and always follows up on orders. Reason why my rating is not 5*, it's because of cost of service... Parts personal is very knowledgeable and always follows up on orders. Reason why my rating is not 5*, it's because of cost of service... More