BMW Toronto
Toronto, ON
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Bought a 2020 BMW from here and was not a good experience: Flew to Toronto from Winnipeg to inspect car and then again two weeks later to pick up car and drive it home. Got flat tire 7 hours i experience: Flew to Toronto from Winnipeg to inspect car and then again two weeks later to pick up car and drive it home. Got flat tire 7 hours into the drive and found the tire that had been installed was brand new that the installer had shredded the bead on during install which was why it went flat! I was compensated for the new tire but no other costs since it delayed the trip for a day and wasn’t a pleasant experience...luckily I was able to find a tire to fit 1.5 hours from where it happened. When I went to the dealer they said car was ready but the clutch accumulator had failed which they documented but didn’t fix. However when I picked up the car they said “it’s no big deal some drivers like it like that”....I felt handcuffed to accept it due to the time constraint of getting the car home and took them for their word. I asked them to pay for it but they refused and threw me a baseball cap! License plate lights were noted as failed and fixed in the inspection but never worked! Battery vent not installed and lots of debris...leaves etc in rad and battery areas.Some other minor items that should have been fixed Documents for the ownership were missing and there was a lot of confusion as to who they were....bill of sale said Volkswagen but ownership, when it arrived, said BMW Toronto so I was denied licensing the car initially! Hopefully some lessons learnt on both sides! This is not the experience I expected from a dealer for a car that cost $60k plus More
BMW Toronto location is the perfect showroom for unique purchase experience. We walked in to showroom around closing hours without an appointment and luckily we got to meet Samir Umer. Samir did the best purchase experience. We walked in to showroom around closing hours without an appointment and luckily we got to meet Samir Umer. Samir did the best job to help us to choose between few of the models according to our need. On top of everything he kept us on priority and discussed our needs and cleared every myths & facts. Mr. Samir went beyond to explain all the features of the car & really took care till the smooth delivery of it. Big Kudos to Samir & BMW Toronto. More
Great overall experience at BMW Toronto, thanks to our amazing BMW consultant Samir Umer. Coming into this process I was a bit anxious and apprehensive. However, after meeting with Samir Umer all of my an amazing BMW consultant Samir Umer. Coming into this process I was a bit anxious and apprehensive. However, after meeting with Samir Umer all of my anxiety faded away. Samir was attentive and very laid back and low pressure. Samir put my husband and I at ease, granting us a test drive, answering all of our questions both during and after our initial meeting and generally being a great, informed and helpful consultant. I love my 330i. Thanks Samir. If you are shopping for a new or pre-owned BMW in the GTA, you should visit BMW Toronto and ask for Samir Umer, you won't regret it. More
Samir was a professional, from our first encounter until the day I picked up my new BMW X1. The service was flawless and Samir kept me updated on every step of my purchase. His custom service is exception the day I picked up my new BMW X1. The service was flawless and Samir kept me updated on every step of my purchase. His custom service is exceptional and he made my transition to BMW an amazing one! BMW Toronto is with out a doubt a first class dealership. More
The gentleman who took care of me that day did nothing short of an excellent job! He was friendly, professional, detailed and very efficient. short of an excellent job! He was friendly, professional, detailed and very efficient. More
This is a fantastic dealership, with excellent service. I was kept in touch at every step, and the service quote matched the ultimate invoice. I am very pleased with the work done to my BMW 4. Thank you. was kept in touch at every step, and the service quote matched the ultimate invoice. I am very pleased with the work done to my BMW 4. Thank you. More