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BMW Markham - Service Centre

Markham, ON

4.6
99 Reviews
Call Service Center (905) 477-2212

99 Reviews of BMW Markham - Service Centre

Sort by
March 20, 2024

Very good staff, highly efficient maintenance service with free shuttle supplies, the show room is clean and spacious. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny He
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Mar 22, 2024 -

BMW Markham responded

Andy, we're glad to know you had a positive experience with our team and facilities at BMW Markham. We strive for efficiency and comfort in all aspects of our service. Thanks for the review, we hope to see you again soon.

Helpful 1
March 13, 2024

The folks at BMW Markham are customer focused and word hard to earn customer satisfaction and loyalty. More

by brian.tobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

BMW Markham responded

Hi Brian. Thank you for taking the time to share your positive feedback about your experience at BMW Markham. We're thrilled to hear that our team members are dedicated to providing exceptional customer service and working hard to earn customer satisfaction and loyalty. Your kind words are greatly appreciated, and we look forward to serving you again in the future. If you have any further questions or need assistance, please feel free to reach out.

Helpful
March 05, 2024

Helping staff and good service . Always on time Staff never push customers for their sales More

by Lamtongabriel
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ceolin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

BMW Markham responded

We appreciate your feedback! It's great to hear that the staff at BMW Markham is helpful and provides good service without being pushy. We value your input, and we hope you continue to have positive experiences with the dealership. Thank you!

Helpful
January 25, 2024

Very good service! Everything went well. Will surely bring my car back at this dealership More

by YD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

BMW Markham responded

Hi YD, Thank you for choosing BMW Markham and sharing your positive experience with us! We're delighted to hear that you received excellent service, and that everything went well during your visit. Your feedback is highly appreciated, and we're here to assist you with anything you might need in the future. We look forward to providing excellent service on your next visit to BMW Markham!

Helpful
December 08, 2023

The whole purchasing experience was outstanding. The salesman was very knowledgeable and went out of his way to satisfy me More

by tpetrop
Recommend Dealer
Yes
Employees Worked With
Shelly Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

BMW Markham responded

Hello! Your feedback has brightened our day! We're thrilled that your purchasing experience here at BMW Markham was outstanding. Our salesman is dedicated to ensuring your satisfaction, and your recognition of their knowledge and effort truly means the world to us. Thank you for choosing us, and we look forward to serving you again in the future.

Helpful
November 08, 2023

Once Again, I should not have to drive all the way back to have my message changed regarding my tire message More

by joann_robertson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

BMW Markham responded

Hi Joann, I'm sorry to hear that you've had to make an extra trip for a tire message adjustment. We understand your frustration, and we apologize for the inconvenience. We appreciate your feedback, and we'll use it to improve our processes and ensure that such situations are minimized in the future. When you have a moment, please reach us to us as your satisfaction is important to us, and we want to make sure your experience with us is a positive one. Best, Rohan Beersa - Service Manager - 905-948-2936

Helpful
August 29, 2023

Dealership always provides great service and high quality repairs. When I get my car back I don’t fear the safety of my children. I have been bringing my cars to this dealership for 10 plus years and they More

by Luv2shop
Recommend Dealer
Yes
Employees Worked With
Iranna
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Aug 30, 2023 -

BMW Markham responded

Hello! We greatly appreciate your long-standing trust and loyalty to our dealership. Ensuring the safety and quality of repairs for your vehicle is of utmost importance to us. It's wonderful to hear that we've been able to consistently meet your expectations over the past decade. Thank you for allowing us to be a part of your journey and for your kind words. If you have any questions or need assistance, please know that we're here for you.

Helpful
August 09, 2023

easy to book an appointment, excellent services, very friendly people. clean and nice dealership environment. More

by aw01
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

BMW Markham responded

Hello! Thank you for taking the time to leave a review. We value your feedback and are glad to hear that you had a positive experience. If there is anything else we can do to improve your experience, please don't hesitate to let us know. We look forward to serving you again soon.

Helpful
August 04, 2023

The best place for our needs , excellent and fast service , unbeatable knowledge staff ... thank you . More

by carson
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

BMW Markham responded

Hi Carson! Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our service and staff were able to meet your needs. We appreciate your patronage and look forward to serving you again in the future.

Helpful
July 27, 2023

Dealership is always clean and well staffed. Issues that have been brought to the attention of the service manager was addressed. More

by PaaDon465
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harsh Thakker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

BMW Markham responded

Hello! Thank you for your kind words regarding the cleanliness of our dealership and our team! We appreciate you choosing BMW Markham and hope to see you again down the line.

Jul 31, 2023 -

PaaDon465 responded

Thank you

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