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BMW Markham

Markham, ON

Overview
Employees
Reviews
4.7
576 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
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8111 Kennedy Road

Markham, ON

L3R 5M2

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Showing 576 reviews

November 08, 2023

Once Again, I should not have to drive all the way back to have my message changed regarding my tire message More

by joann_robertson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2023 -

BMW Markham responded

Hi Joann, I'm sorry to hear that you've had to make an extra trip for a tire message adjustment. We understand your frustration, and we apologize for the inconvenience. We appreciate your feedback, and we'll use it to improve our processes and ensure that such situations are minimized in the future. When you have a moment, please reach us to us as your satisfaction is important to us, and we want to make sure your experience with us is a positive one. Best, Rohan Beersa - Service Manager - 905-948-2936

November 02, 2023

Pirout Mohammadi is always exceptional which is why I repeatedly purchase my car from him. More

by Michelle.rashidian
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

BMW Markham responded

Hi Michelle, We greatly appreciate your loyalty and for repeatedly choosing Pirout Mohammadi for your car purchases. It's fantastic to hear that he consistently provides you with exceptional service. If you ever have more automotive needs or any questions in the future, please don't hesitate to reach out. We're here to support you and look forward to serving you again!

November 01, 2023

Mr. Li, the brand ambassador was very professional and patient. He didn‘t push me to purchase the vehicle,He just answered my questions and explained the vehicle performance and features. More

by Lily Chen
Recommend Dealer
Yes
Employees Worked With
George Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hou
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Nov 03, 2023 -

BMW Markham responded

Hi Lily, We're delighted to hear about your positive experience. Professionalism and patience are qualities we value, and it's great to know that he didn't push you into a purchase but instead focused on answering your questions and explaining the vehicle's performance and features. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help, and we appreciate your trust in our services. Thank you for choosing us!

September 10, 2023

We brought 4 used cars in last 4 years Great deal. Dealership is clean and staff is great. Very competitive price. More

by Kamlesh Pandya
Recommend Dealer
Yes
Employees Worked With
Nasir Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taha Hayat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harsh Thakker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

BMW Markham responded

Hi Kamlesh! Thank you for your continued support and for choosing our dealership for your car purchases over the last four years. We're thrilled to hear that you've found great deals, and we're committed to offering competitive prices to our valued customers. Maintaining a clean dealership environment and providing excellent service is essential to us, and we're glad to know our staff has left a positive impression on you. If you ever have more car-related needs or know of someone looking for a great deal, please don't hesitate to reach out or recommend us. We're here to assist you. Thank you for your trust and loyalty!

August 29, 2023

Dealership always provides great service and high quality repairs. When I get my car back I don’t fear the safety of my children. I have been bringing my cars to this dealership for 10 plus years and they More

by Luv2shop
Recommend Dealer
Yes
Employees Worked With
Iranna
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Aug 30, 2023 -

BMW Markham responded

Hello! We greatly appreciate your long-standing trust and loyalty to our dealership. Ensuring the safety and quality of repairs for your vehicle is of utmost importance to us. It's wonderful to hear that we've been able to consistently meet your expectations over the past decade. Thank you for allowing us to be a part of your journey and for your kind words. If you have any questions or need assistance, please know that we're here for you.

August 20, 2023

They do anything on time and nice service and patience explain let me control my vehicle quickly More

by gavin li
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

BMW Markham responded

Thank you, Gavin! We're thrilled to know that our team provides timely and nice service. We're glad that our patient explanations allowed you to quickly take control of your vehicle. If you ever need assistance or have more feedback to share, please feel free to reach out. Your satisfaction is important to us, and we're here to continue providing you with excellent service!

August 12, 2023

The service is great and professional. Great auto service and customer service. Highly recommend this place. More

by Leah
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

BMW Markham responded

Hello Leah, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our auto service and customer service to be great and professional. Your recommendation means a lot to us. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to provide top-notch service every time you visit. Safe travels, and we look forward to serving you again!

August 10, 2023

easy to book an appointment, excellent services, very friendly people. clean and nice dealership environment. More

by aw01
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

BMW Markham responded

Hello! Thank you for taking the time to leave a review. We value your feedback and are glad to hear that you had a positive experience. If there is anything else we can do to improve your experience, please don't hesitate to let us know. We look forward to serving you again soon.

August 04, 2023

The best place for our needs , excellent and fast service , unbeatable knowledge staff ... thank you . More

by carson
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

BMW Markham responded

Hi Carson! Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our service and staff were able to meet your needs. We appreciate your patronage and look forward to serving you again in the future.

July 27, 2023

Dealership is always clean and well staffed. Issues that have been brought to the attention of the service manager was addressed. More

by PaaDon465
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harsh Thakker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

BMW Markham responded

Hello! Thank you for your kind words regarding the cleanliness of our dealership and our team! We appreciate you choosing BMW Markham and hope to see you again down the line.

Jul 31, 2023 -

PaaDon465 responded

Thank you

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