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BMW Markham

Markham, ON

Overview
Employees
Reviews
4.7
562 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
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8111 Kennedy Road

Markham, ON

L3R 5M2

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Showing 562 reviews

August 20, 2023

They do anything on time and nice service and patience explain let me control my vehicle quickly More

by gavin li
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

BMW Markham responded

Thank you, Gavin! We're thrilled to know that our team provides timely and nice service. We're glad that our patient explanations allowed you to quickly take control of your vehicle. If you ever need assistance or have more feedback to share, please feel free to reach out. Your satisfaction is important to us, and we're here to continue providing you with excellent service!

August 12, 2023

The service is great and professional. Great auto service and customer service. Highly recommend this place. More

by Leah
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

BMW Markham responded

Hello Leah, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our auto service and customer service to be great and professional. Your recommendation means a lot to us. If you ever need any assistance in the future or have any questions, please don't hesitate to reach out. We're here to provide top-notch service every time you visit. Safe travels, and we look forward to serving you again!

August 10, 2023

easy to book an appointment, excellent services, very friendly people. clean and nice dealership environment. More

by aw01
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

BMW Markham responded

Hello! Thank you for taking the time to leave a review. We value your feedback and are glad to hear that you had a positive experience. If there is anything else we can do to improve your experience, please don't hesitate to let us know. We look forward to serving you again soon.

August 04, 2023

The best place for our needs , excellent and fast service , unbeatable knowledge staff ... thank you . More

by carson
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

BMW Markham responded

Hi Carson! Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our service and staff were able to meet your needs. We appreciate your patronage and look forward to serving you again in the future.

July 27, 2023

Dealership is always clean and well staffed. Issues that have been brought to the attention of the service manager was addressed. More

by PaaDon465
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harsh Thakker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

BMW Markham responded

Hello! Thank you for your kind words regarding the cleanliness of our dealership and our team! We appreciate you choosing BMW Markham and hope to see you again down the line.

Jul 31, 2023 -

PaaDon465 responded

Thank you

July 18, 2023

Great service provided by the sales person. Great communication and very accommodating with our budget and requests More

by BAHZA
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

BMW Markham responded

Hi Bahza! Thank you for your kind words about our salesperson's service. We are thrilled to hear that their communication and accommodation met your expectations. We strive to provide exceptional service to all of our customers and are glad to hear that we succeeded in your case. We hope to have the pleasure of serving you again in the future.

July 12, 2023

People there are nice and friendly with good and fast services. It is nice having a shuttle ride. More

by Helena Huang
Recommend Dealer
Yes
Employees Worked With
Kennard Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

BMW Markham responded

Hi Helena! Thank you for taking the time to share your experience with us! We're happy to hear that our team was able to provide you with friendly and fast service. We're also glad that you enjoyed our shuttle ride. We appreciate your business and hope to see you again soon!

July 12, 2023

The service provided by sales as well as the service sept has always been fantastic More

by Éfeso Dos Santos
Recommend Dealer
Yes
Employees Worked With
Christopher Hamlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

BMW Markham responded

Hi Efeso! Thank you so much for your kind words! We're delighted to hear that you've had fantastic experiences with our sales department. We truly appreciate your business and look forward to seeing you again in the future!

July 10, 2023

The dealership is clean. Sale reps there are friendly and are knowledgeable of all cars and services they provide. They show that they care about their customers. More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

BMW Markham responded

Hi Michelle! We do our best to keep our dealership in mint condition as we truly do value customer satisfaction. We are so pleased to hear that our team did a great job providing exceptional customer care. Until next time, travel safe.

July 04, 2023

My car buying experience of a certified pre owned X5M was a great. The dealer was transparent and one to my questions and requests. There was no hassle or harassment. I found them very professional which bui More

by tbarlas
Recommend Dealer
Yes
Employees Worked With
Cody Chong
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Jul 05, 2023 -

BMW Markham responded

Hello! Congratulations on the purchase of your X5M! We are so pleased to learn about the level of client care Cody provided and hope you will continue to consider us for future dealer needs.

Jul 05, 2023 -

tbarlas responded

Hopefully when I need service I will get the same service and attention! Thx

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