BMW Markham

In an era of bottom line driven,business first retail mentality, it's refreshing to be treated like a person rather than a number by the good people of Town & Country BMW. From the moment I first walk mentality, it's refreshing to be treated like a person rather than a number by the good people of Town & Country BMW. From the moment I first walked in the door I was greeted with the the warmest smiles by all and an out-reached helping hand is never far away. Surprisingly, there was no proverbial "car dealership sale pressure" and that makes car shopping what it ought to be: Fun. Accolates to sales associate Bryan Yam for his tireless efforts in resolving all issues timely and professionally accomodating my individual needs. Shelly, Jennifer and everyone were wonderfully imformative and that surely enhanced my purchase experience. Great products, great people, above all, great service, they add up to the "Ultimate Driving Experience". More

First time experience with the Town & Country BMW service team and it was excellent. Kevin did a great job and answered all my questions. It is a very nice service you provide for cleaning up the c service team and it was excellent. Kevin did a great job and answered all my questions. It is a very nice service you provide for cleaning up the car and tires!” More

John Yung was extremely professional and very candid with advice on the purchase. He didn't oversell or try to talk me into options I didn't need. That's very much appreciated. I thought everything was grea advice on the purchase. He didn't oversell or try to talk me into options I didn't need. That's very much appreciated. I thought everything was great. Very professional, they didn't waste any time, didn't oversell, and offered what I thought was very good unbiased advice. I would recommend John and the team to friends and work colleagues. More

I would like to let you know of the exemplary help by the Sales Master, Mr. Stephen Lau and the Delivery Specialist, Mr. Michael Li, gave to me during the purchase of the 2011 X3. I am so grateful to Stephen Sales Master, Mr. Stephen Lau and the Delivery Specialist, Mr. Michael Li, gave to me during the purchase of the 2011 X3. I am so grateful to Stephen and Michael for their expertise, patience and professionalism in explaining the details of this vehicle. They undoubtedly care about their customers, and in doing a great job, and I want to inform you how impressed I am. This was actually the 2nd time I purchased BMW through Stephen at Town and Country and I shall no doubt return for my next vehicle in the future. The caliber of people they hire and their commitment to customer service is extremely important when doing business. I have no hesitation in recommending both to others. Finally, many thanks and it is a great pleasure doing business with Stephen and Michael at Town and Country BMW. More

The two representatives that aided my purchase of a 2011 BMW 328xi were Justin Ni and Michael Li from Town + Country BMW. Both these individuals remained professional through-out the entire process and prov BMW 328xi were Justin Ni and Michael Li from Town + Country BMW. Both these individuals remained professional through-out the entire process and provided clear and concise answers to questions I posed. Their professionalism and great service created a great environment for the purchase of my new vehicle and I would most definitely recommend them to anyone seeking to purchase a vehicle from Town + Country BMW. To say the least, the experience has been nothing short of extraordinary.; More

Albert was a pleasure to work with, as it related to the leasing of my new X5. He was always professional, friendly and thorough in communicating information. Without a doubt, Albert never made my feel "pre leasing of my new X5. He was always professional, friendly and thorough in communicating information. Without a doubt, Albert never made my feel "pressured" to make a choice nor to complete the transaction. I was completely satisfied with the service of which I was provided. It definitely surpassed my expectations in every way. Michael provided me with the after-purchase orientation of my vehicle. He was very knowledgeable and very helpful to me. We spent almost an hour and a half reviewing various features of the dashboard. He encouraged me to return for further reviews anytime I felt it was needed. Although the dealership was quite busy, I felt taken care of by Albert, Michael, and even the staff at the welcome desk. Thanks! More

“Both the sales consultant and delivery specialist did an excellent job at presenting the vehicle, highlighting some of the key features. The delivery specialist, Jenmy Kwan at Town and Country BMW did an excellent job at presenting the vehicle, highlighting some of the key features. The delivery specialist, Jenmy Kwan at Town and Country BMW did an excellent job at showing us all of the key features. It saved us … [...]the hassle of reading the manual and provided an added value to our experience. Everything was great at the dealership, keep up the good work. Jason Lin took the time to explain every important feature of the car and given that it was a busy day, we did not feel … [...]rushed or obligated to purchase the vehicle. The test drive made a difference in our decision Jason Lin and his colleagues did an amazing job at making our experience very satisfying. I will definitely … [...]recommending this dealership and Jason to our friends and colleagues. Keep up the excellent work Everyone at that office was very welcoming and respectful. The receptionists did a great job in ensuring that I was looked after. The manager greeted us and finalized our paperwork. The transition was smooth and pleasant” More

As the sales representative, Joseph Ling was very professional and quick to ensure that all of our questions were answered and expectations met. We were very happy with his service and will go back professional and quick to ensure that all of our questions were answered and expectations met. We were very happy with his service and will go back to him for our next vehicle purchase later this year. Jennifer Morra, the delivery specialist, was very thorough and detailed in explaining all the features and functions of the car. We were very happy with the level of service Jennifer provided. George Chan was both professional and courteous in explaining the financial aspects of the agreement. Overall, we really enjoyed working with this dealership. It's evident that their dedication to delivering the highest level of customer service is a priority and I would recommend them to anyone. More

It was Jennifer from the BDC who sold us on the X1 when she explained the fuel savings, what was included and the great price! On Delivery of the vehicle Jennifer was great at providing an overview of h she explained the fuel savings, what was included and the great price! On Delivery of the vehicle Jennifer was great at providing an overview of how everything worked. We found the new technology easy to follow!” Thanks for making the purchase of our new vehicle so easy and delivering on time. We really appreciate all the hard work your employees put forth in making sure we were happy with our purchase!! More

Great overall experience. I would highly recommend Town and Country BMW for their excellent customer service, cleanliness, addressing my concerns, professionalism and after sale customer care. This was , and Country BMW for their excellent customer service, cleanliness, addressing my concerns, professionalism and after sale customer care. This was , by far, the best car purchase experience I had. More