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BMW Markham

Markham, ON

4.7
562 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
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8111 Kennedy Road

Markham, ON

L3R 5M2

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Showing 562 reviews

March 24, 2024

Their pricing policy takes the hassle and stress out of having to bargain when buying a new car. Salesperson was patient and helped me pick the options that I wanted. My service followups have all been ver More

by dsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferro, service
Mar 26, 2024 -

BMW Markham responded

We're glad to know you had a stress-free experience at BMW Markham and that our team was able to assist with all your needs. It's great hearing how much you enjoy driving your new car! We'll be here for any future service or assistance needed.

March 20, 2024

Very good staff, highly efficient maintenance service with free shuttle supplies, the show room is clean and spacious. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny He
Mar 22, 2024 -

BMW Markham responded

Andy, we're glad to know you had a positive experience with our team and facilities at BMW Markham. We strive for efficiency and comfort in all aspects of our service. Thanks for the review, we hope to see you again soon.

March 13, 2024

The folks at BMW Markham are customer focused and word hard to earn customer satisfaction and loyalty. More

by brian.tobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

BMW Markham responded

Hi Brian. Thank you for taking the time to share your positive feedback about your experience at BMW Markham. We're thrilled to hear that our team members are dedicated to providing exceptional customer service and working hard to earn customer satisfaction and loyalty. Your kind words are greatly appreciated, and we look forward to serving you again in the future. If you have any further questions or need assistance, please feel free to reach out.

March 05, 2024

Helping staff and good service . Always on time Staff never push customers for their sales More

by Lamtongabriel
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ceolin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

BMW Markham responded

We appreciate your feedback! It's great to hear that the staff at BMW Markham is helpful and provides good service without being pushy. We value your input, and we hope you continue to have positive experiences with the dealership. Thank you!

March 02, 2024

Justin Ni, my sales rep. who is very helpful. He answer all my questions very detail. More

by chow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

BMW Markham responded

We're delighted to hear that Justin Ni provided detailed and helpful assistance, Chow! If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing BMW Markham, and we appreciate your positive feedback!

February 21, 2024

Nice ,particularly, enthusiasm, honest, carefully, hardworking ,good environment, more options, fast , efficient, professional, good attitude, More

by joyqianjing
Recommend Dealer
Yes
Employees Worked With
Grace
Feb 23, 2024 -

BMW Markham responded

Hi Joy! Thank you for sharing your positive experience! We're delighted to hear that you found the staff at BMW Markham to be enthusiastic, honest, careful, hardworking, and professional. A good environment, more options, fast and efficient service, along with a positive attitude are certainly aspects that contribute to a satisfying customer experience. We appreciate your feedback, and if you have any more details or comments to share, feel free to let us know. Your input is valuable!

Feb 23, 2024 -

BMW Markham responded

Hi Joy! Thank you for sharing your positive experience! We're delighted to hear that you found the staff at BMW Markham to be enthusiastic, honest, careful, hardworking, and professional. A good environment, more options, fast and efficient service, along with a positive attitude are certainly aspects that contribute to a satisfying customer experience. We appreciate your feedback, and if you have any more details or comments to share, feel free to let us know. Your input is valuable!

February 04, 2024

Had a really bad experience. I bought bmw x4 2020 from these guys and the guy who helped me was CODY. First they insist you for buying warranty. He sold it to me by saying tha More

by naveenbisla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody
Feb 06, 2024 -

BMW Markham responded

Hi Naveen, We apologize for the challenges you faced and the negative experience you had at BMW Markham. It's disappointing to hear about the issues with the warranty, license plate, and the condition of the tires. Customer satisfaction is a top priority, and we regret that your expectations were not met. Your feedback is valuable, and we would like to investigate these matters further to understand what occurred and find a suitable resolution. If you could please reach out to us through the number below, we would appreciate the opportunity to address your concerns and work towards a satisfactory solution. We understand the importance of a positive car-buying experience, and we apologize for any inconvenience you've experienced. Thank you for bringing this to our attention, and we hope to have the opportunity to address and rectify these issues. Best, Harsh Thakkar - Pre-Owned Sales Manager - 905-948-2958

January 25, 2024

Very good service! Everything went well. Will surely bring my car back at this dealership More

by YD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

BMW Markham responded

Hi YD, Thank you for choosing BMW Markham and sharing your positive experience with us! We're delighted to hear that you received excellent service, and that everything went well during your visit. Your feedback is highly appreciated, and we're here to assist you with anything you might need in the future. We look forward to providing excellent service on your next visit to BMW Markham!

January 11, 2024

I worked with Mr. Pirout Mohammady, he really takes best care of the customer and acts very professional. Pirout is very knowledgable and always goes extra miles to he More

by baghbanan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2024 -

BMW Markham responded

Hi Baghbanan, Thank you for taking the time to share your positive experience with BMW Markham! We're thrilled to hear that Mr. Pirout Mohammady provided you with exceptional care and professionalism. Pirout's knowledge and dedication to going the extra mile are qualities we deeply appreciate. Your satisfaction is our priority, and we're here for any future assistance you may need.

December 18, 2023

best customer experience - easy and efficient Nick Zhang has real talent to highlight the most important feature More

by Maya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zhang
Dec 18, 2023 -

BMW Markham responded

Maya, we're so glad to know that you had a great experience with Nick at BMW Markham. We appreciate your kind words and look forward to serving you again in the future! Travel safe and enjoy the holidays!

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