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BMW Markham

Markham, ON

4.7
562 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
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8111 Kennedy Road

Markham, ON

L3R 5M2

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Showing 562 reviews

June 11, 2024

Very friendly, cooperative and help full. Made us feel very comfortable. It was pleasure to deal with Markham dealership. More

by jmalik52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

BMW Markham responded

Thank you, Malik, for your kind words! We're thrilled to hear that you found our team at BMW Markham friendly, cooperative, and helpful. We're glad you felt comfortable during your visit, and it was a pleasure to assist you. We look forward to serving you again in the future!

June 07, 2024

Very good service, very professional and very fast. The teamwork was great and I thank them for that. More

by lyang li39547
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW Markham responded

Thank you for your feedback, Lyang! We're thrilled to hear that you had a very good experience with our team at BMW Markham. It's wonderful to know that you found our service very professional, fast, and backed by great teamwork. Your appreciation means a lot to us, and we look forward to continuing to serve you with excellence in the future!

June 07, 2024

Friendly and welcoming. mmmmm mmmmmm mmmmm mm mm mm mm xxx xx xx xx xx More

by yusufmawji
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW Markham responded

Thank you for your feedback, Yusuf! It is great to hear that you found our team at BMW Markham friendly and welcoming. Providing a positive and welcoming experience is important to us, and we're glad we could make your visit enjoyable. We appreciate your support and hope to see you again soon!

May 25, 2024

When I came the BMO Markham, they gave me Very good service and Mandarin service. More

by enetemporium
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

BMW Markham responded

We're thrilled to hear about your positive experience at BMW Markham! Providing excellent service and accommodating Mandarin service is something we take great pride in. Thank you for sharing your feedback with us. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your support!

May 25, 2024

The service of BMW Markham is very good and sales Nick Zhang is very helpful. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zhang
May 27, 2024 -

BMW Markham responded

Chris, thank you for your kind words! We're delighted to hear that you had a positive experience with us at BMW Markham. Providing excellent service is our priority, and we're glad Nick was able to assist you effectively. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your support!

May 18, 2024

Professional and respectful experience was very pleasant. Will definitely recommend to friends family and colleagues. More

by Ermanno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

BMW Markham responded

Ermanno, Thank you for the 5-stars! We appreciate the kind recommendation and look forward to working with you again in the future at BMW Markham!

May 17, 2024

Absolutely amazing Experience with Jack and manager. They were really patience gave me best advice and a amazing deal on my 2023 330ix absolutely live the car. Thanks guys will come back to jack for ano More

by ftousif.ft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Shen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

BMW Markham responded

We're delighted to know you had an amazing experience with our team at BMW Markham and that they were able to provide the best advice for your purchase. Enjoy your 2023 330ix, it's a fantastic car! We look forward to seeing you again in the future.

May 17, 2024

Need to improve handling customer satisfaction. Customer’s time is very important. Some of the customers are working people, they need to spend their time to bring their vehicle to service on their More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kennard Chan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

BMW Markham responded

Jay, we appreciate your feedback and understand the importance of timely service. We're always looking for ways to improve our customer experience and will certainly take your comments into consideration. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out. Thank you, Iriana Palomares - Assistant Service Manager - irianapalomares@lithia.com

May 15, 2024

I had my third BMW from this dealership . I have been very happy about their services . They are very professional and helpful .I definitely recommend this dealership . More

by afson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dal Ferro
May 15, 2024 -

BMW Markham responded

Afson, we're so pleased to know you've had a great experience with us at BMW Markham. We appreciate your loyalty and recommendation! Enjoy your third BMW!

May 13, 2024

What’s wrong with this xxxx dealership? Every time I book my vehicle in for service, I get a call /text from someone in sales trying to sell me a new car! STOP! I already bring my vehicle t More

by Bigvee-TO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mac Shen
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

BMW Markham responded

I understand your frustration, and I apologize for the inconvenience caused by the sales outreach during your service appointments. Our aim is to provide a seamless and hassle-free experience for our customers. I'll ensure that your feedback is passed along to the appropriate department to prevent such occurrences in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Best, Iriana Palomares - Assistant Service Manager - irianapalomares@lithia.com