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BMW Markham
Markham, ON
569 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible.
We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car.
Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years.
Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011.
High volume BMW dealership with one of the largest inventories in Canada
Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies)
Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you.
Official BMW i dealer for BMW’s electric lineup of vehicles
Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations
Supporter of the local community: Charities, Sports Teams and Community Events
Fully equipped Children’s Play Room
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 569 reviews
December 11, 2019
I went to look at a used car that they had posted online and dealt with Steve Choi (used car sales manager). The experience in the beginning was already bad. He did not introduce himself nor did he ask for and dealt with Steve Choi (used car sales manager). The experience in the beginning was already bad. He did not introduce himself nor did he ask for my name. He is THE rudest person ive ever dealt with. There were some issues on the car that i pointed out and he just told me to leave if i dont want to buy it. Keep in mind, hes the manager. Those issues i pointed out, i ended up having to fix anyways. As a change, i bought a mercedes across the street a month later and it was the best experience ive ever had. I would give Steve Choi a zero star if i could. More
by Bob
Employees Worked With
Steve Choi
November 12, 2019
Went in to the pre-owned department. No one seemed to care for our business. Many sales people seemed like they didn't care. Only talking among themselves. Hard to get a hold of them. Once you showed int care for our business. Many sales people seemed like they didn't care. Only talking among themselves. Hard to get a hold of them. Once you showed interested in a vehicle their demeanor completely changes. Immediately ignored details on the vehicle we were interested in and tried to up sell to vehicles almost 2x our budget. Went to BMW toronto and they were glad to serve us. Definitely avoid this dealership. More
by Gdub
Employees Worked With
November 11, 2019
I recently leased a new BMW 330i from BMW Markham. My sales consultant Michelle Fung has been amazing in the entire process. My need for a new BMW was onhold for nearly a year, but Michelle kept me infor sales consultant Michelle Fung has been amazing in the entire process. My need for a new BMW was onhold for nearly a year, but Michelle kept me informed of sales events and provided me with quotes throughout the entire year. Sales manager Mac Shen and Lance were also very helpful as well. Overall a very good experience with BMW Markham. I would recommend anyone who is looking to buy or lease a BMW go check out BMW Markham. Their One Price business model also makes the purchase process very transparent and simple. More
by Michael L
October 30, 2019
I am shocked with the service named under BMW at this location You guys won’t believe this is true happened to me and BMW dealer lol My engine light on 2018 BMW X3 and booked appointment .they checked location You guys won’t believe this is true happened to me and BMW dealer lol My engine light on 2018 BMW X3 and booked appointment .they checked said some parts need be replaced. Later on said parts need about two weeks to order . I am waiting and waiting no body call . One month later I call them and booked service. You can’t believe what’ they said “ it’s over one month your parts replacement request was refused by over two weeks policy. What?????? I suggest BMW take your service warranty off when you sell your car . If you do so I am happy with the car itself. Cheap dealer at Kennedy/HW7 BMW dealer I still like the brand but not this dealer Too too cheap. More
by Benson
Employees Worked With
September 26, 2019
Excellent buying experience! My experience purchasing my first BMW from the dealership at 8111 Kennedy Road has been extremely satisfying. Michelle Fung at this dealership worked My experience purchasing my first BMW from the dealership at 8111 Kennedy Road has been extremely satisfying. Michelle Fung at this dealership worked with me in obtaining my first beautiful BMW that met my needs and within my budget. I look forward to doing business again sometime in the future. Thanks again so much. Mitchell Shu More
by Moon
Employees Worked With
September 20, 2019
Different Experience Because this dealership provides honor system, there is no need to negotiate for prices. The salespeople will give you the best price that the dealers Because this dealership provides honor system, there is no need to negotiate for prices. The salespeople will give you the best price that the dealership would offer. So this is a different experience and save the customers tons of time for negotiation. More
by BMW Sales Comments
Employees Worked With
August 11, 2019
Friendly and kniwledgeable Just bought my son a bmw 340i. The salesperson, Raza, was amazing, extremely knowledgeable and no pressure whatsoever. Highly recommended. He will be Just bought my son a bmw 340i. The salesperson, Raza, was amazing, extremely knowledgeable and no pressure whatsoever. Highly recommended. He will be seeing us again!! More
by Alexbimmer
Employees Worked With
Raza
July 25, 2019
Aloof and arrogant service specialist I was at the town and county Bmw for service in 2017. Bobby was the service agent that I dealt with. Everything went fine until he told me a list of I was at the town and county Bmw for service in 2017. Bobby was the service agent that I dealt with. Everything went fine until he told me a list of services that was recommended. I was deciding to get a new can then and thus declined the services to a later day. When I picked up the car and requested Bob to give me a detailed list of services that he recommended, he was hesitant and sounded like if you’re not paying for the services, you don’t need to know. I found it rude and unprofessional More
by Amy
Employees Worked With
July 22, 2019
Amazing Service. Michelle is awesome! I came in looking for a car, not knowing exactly what I wanted. Michelle took the time to get to know me and I ended up leaving w Michelle is awesome! I came in looking for a car, not knowing exactly what I wanted. Michelle took the time to get to know me and I ended up leaving with a car that I really love and within my budget. She knew exactly what I wanted even before I knew what I wanted. Michelle is attentive, patient, and quick to respond to any questions I had. She was there every step of my car shopping journey. She always followed up with me and listened to me carefully. I would 100% recommend her and go back to her for my next car purchase!! More
by Celine
July 18, 2019
Staff Are Lazy ! Every time I call my service rep, I get his voicemail. Which is fine with me, granted he called me back! I always end up calling the agent over an Every time I call my service rep, I get his voicemail. Which is fine with me, granted he called me back! I always end up calling the agent over and over prior to speaking with him. I have visited quite a few BMW dealerships throughout the country and province and have to say, Town & Country BMW is one of the worse dealerships in terms of professionalism, courtesy and experience. More
by JUST A GUY
Employees Worked With
Kevin
