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BMW Markham
Markham, ON
569 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible.
We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car.
Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years.
Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011.
High volume BMW dealership with one of the largest inventories in Canada
Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies)
Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you.
Official BMW i dealer for BMW’s electric lineup of vehicles
Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations
Supporter of the local community: Charities, Sports Teams and Community Events
Fully equipped Children’s Play Room
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 569 reviews
June 09, 2021
My family has been enjoying the great service from BMW Markham for more than 15 years. It is a very great experience to buy our BMW cars and enjoy the after-sales service through BMW Markham. They treat u Markham for more than 15 years. It is a very great experience to buy our BMW cars and enjoy the after-sales service through BMW Markham. They treat us like the family members! We thanks them very much! More
by happydan23@gmail.com
Employees Worked With
May 05, 2021
Buying as new vehicle can be a daunting task at any time, but during a virus related lockdown it is especially difficult. I was very fortunate to have Nasir as my sales rep as he guided me through the whole but during a virus related lockdown it is especially difficult. I was very fortunate to have Nasir as my sales rep as he guided me through the whole buying process with relative ease. His professionalism, attention to detail and pleasant demeaner made for a very positive experience. Thanks again Nasir for all your hard work and I look forward to meeting you in person some day. David MacFarlane More
by David MacFarlane
Employees Worked With
March 19, 2021
Nasir was very responsive to all my requests and questions. He always returned my calls promptly. I would highly recommend him to any one looking for a used BMW. questions. He always returned my calls promptly. I would highly recommend him to any one looking for a used BMW. More
by George V
Employees Worked With
February 12, 2021
I don't usually write reviews but this experience is worth writing about. Having shopped around 7 luxury car dealerships, the experience at BMW Markham (Pfaff Group) with Michelle Fung and manager La worth writing about. Having shopped around 7 luxury car dealerships, the experience at BMW Markham (Pfaff Group) with Michelle Fung and manager Lance was outstanding by all standards! From the first call to make the appointment, though test drives and search for the best fit, all the way to the delivery, Michelle and Lance made the experience stress and pressure free, friendly, seamless and enjoyable. Great knowledge of the product, willingness to go the extra mile to deliver a comfortable, customer centric shopping experience, a great offer right off the bat (for both the trade in and the new car) made me a very happy customer driving away in a new BMW X5 40i that is a pleasure to drive and be in. The best place to get a BMW, period! More
by Mark
December 29, 2020
Incompetent "advisor", just doing the work as a receptionist. He can be eliminated to save the cost charged to customer. Don't understand why we need this middle man? receptionist. He can be eliminated to save the cost charged to customer. Don't understand why we need this middle man? More
by William
Employees Worked With
October 24, 2020
Harsh got me the best rate for my trade-in. He was quick, professional, and courteous. If you are in the market for a BMW, see Harsh at Markham BMW. You won't be disappointed! professional, and courteous. If you are in the market for a BMW, see Harsh at Markham BMW. You won't be disappointed! More
by KP
Employees Worked With
September 29, 2020
Exceptional service! As a first time BMW owner I can assure you with high expectations, they were certainly met. I highly recommend Michelle as your sales rep! Her ability and **willingness** to go abov assure you with high expectations, they were certainly met. I highly recommend Michelle as your sales rep! Her ability and **willingness** to go above and beyond is hardly found in any service environment and you will not regret having her take care of your purchase! As someone that is new to BMW, I can say that Michelle and this dealership definitely live up to the BMW HYPE! More
by Devin
Employees Worked With
September 25, 2020
Yong and Bobby are really nice guys, friendly and efficient. Booked an appointment for repairing my console screen. They got the job done within 2 hours, another dealership told me will take at least efficient. Booked an appointment for repairing my console screen. They got the job done within 2 hours, another dealership told me will take at least 2 days. Really Recommended!! More
by lrs
Employees Worked With
August 26, 2020
Michelle and her team went above and beyond the sale of a car. They made me feel comfortable and welcome from the start and sold me on the entire car buying experience. I'd give 11/10 if I could! I've alread car. They made me feel comfortable and welcome from the start and sold me on the entire car buying experience. I'd give 11/10 if I could! I've already recommended her to family. More
by Flybai
Employees Worked With
August 24, 2020
Horrible service and communication. Had unpleasant Horrible service and communication. Had unpleasant experience from start to end. Whenever I asked question and status of the car, his answer is ne Horrible service and communication. Had unpleasant experience from start to end. Whenever I asked question and status of the car, his answer is never firm and unsure. He doesn't seem very competent. On the day of picking up my car, he left me alone with all the paperwork and just asked me to 'sign' without any explanation. (documents included checklist of if all the keys work, cars up to expectation...etc which I cannot fill out until he goes over the car). Then he left me for his other potential customers. When he finally came back after 40 minutes, he told me my car wasn't ready and it's still in the shop. He could have let me know before hand, otherwise what was the point of making an appointment. I had to wait over 2 hours until I was able to finally pick up the car. Very unprofessional. I would not recommend this sales rep to anybody. More
by Kjj
Employees Worked With
