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BMW Markham

Markham, ON

4.7
569 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
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8111 Kennedy Road

Markham, ON

L3R 5M2

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Showing 569 reviews

November 29, 2022

fast, good manner, good altitude, friendly. when pick up my M340 after hour. The pick up machine is very advanced and efficient. More

by K Dick
Recommend Dealer
Yes
Employees Worked With
Kennard Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

BMW Markham responded

Hello! Ensuring that we get our customer's cars back to them in a timely manner is one of our main priorities. Thank you for not only leaving us a review but for also letting us know you enjoyed using the kiosk. We look forward to seeing you again down the road.

November 18, 2022

No matter Salesperson or Service team, they performed professional and explained clearly with patience when I ask them questions More

by simontam56
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lili from Mini
Dec 06, 2022 -

BMW Markham responded

Hi Simon! Your kind words are truly appreciated. It makes us proud to hear that no matter the department, you are enduring 5-star worthy customer care! Thank you for leaving a review and we look forward to seeing you during your next visit.

November 17, 2022

Staff friendly, always try their best , Good knowledgeable, Shared information, answer any questions, waiting room comfy, More

by dannyli888
Recommend Dealer
Yes
Employees Worked With
Antonio Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

BMW Markham responded

Hi Danny! It is our pleasure to have provided you with an excellent experience here at BMW Markham! We hope to have the pleasure of providing that to you again for any future automotive needs

November 14, 2022

The experience was good and staff is pleasant. I feel comfortable in bringing my vehicle to this location for future service appointments. Thank you. More

by mumtazhudani
Recommend Dealer
Yes
Employees Worked With
Kevin Dowswell
Dec 06, 2022 -

BMW Markham responded

Hello! Thank you for not only your kind words but for also trusting us to care for your vehicle. We look forward to working with you again down the road!

November 11, 2022

Excellent customer service. Ensured all of my questions and concerns were met. Quick responses to my questions. Very professional. More

by Palko
Recommend Dealer
Yes
Employees Worked With
Harsh Thakker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

BMW Markham responded

Hi Palko! We are so glad to hear you are pleased with the level of customer service you have received! Thank you for providing us with the opportunity to earn your business, we hope to see you again soon.

November 08, 2022

Very responsive to appointment requests for service. Videos used to inform customers of condition and maintenance work required. Shuttle service very convenient for drop off and pickup. More

by Lawrence
Recommend Dealer
Yes
Employees Worked With
Kevin Dowswell
Dec 06, 2022 -

BMW Markham responded

Hi Lawrence! We are elated to have had the pleasure of providing you with a great dealership servicing experience. Our Service Team is always happy to offer fantastic and easy interactions to our valued customers. Please do not hesitate to reach out to us here at BMW Markham if you have any questions or future automotive needs.

November 07, 2022

Excellent service and fantastic vehicles purchased 2 from this dealer now. Highly recommend and will get next one More

by jb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hamlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

BMW Markham responded

Hi JB, Thank you for taking the time to leave such a lovely review! We are pleased to hear that Chris took great care of you! Please do not hesitate to reach back out to us if you have any other questions or concerns.

October 25, 2022

Fantastic experience from the initial dealing with the service centre, salesperson and Simon for the car delivery. More

by macmckenzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harsh Thakker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon and Iriana Palomares
Nov 03, 2022 -

BMW Markham responded

Hi Mac McKenzie, Thank you for taking the time to write about your visits! We are so pleased to hear that you encountered a 5-star experience during both visits! We hope you will continue to consider us for future dealer needs.

October 11, 2022

Very professional, very helpful, very honest, close to home, easy to work with and above all good pricing. More

by Ishaya99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

BMW Markham responded

Hi Ishaya, Thank you for your 5-star review! We love seeing that Pirout is taking such good care of our valued clients and you are enduring exceptional customer service. Until next time, we wish you safe travels.

October 04, 2022

I got my first car-M440i from Mr. Nasir, he was reliable and responsible, I would recommend Mr.Nasir to friends if they need it. More

by WYC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nasir Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

BMW Markham responded

Hello, congrats on getting your first car! We appreciate the recommendation and look forward to working with you again in the future. Take care!

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