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BMW Markham

Markham, ON

4.7
569 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
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8111 Kennedy Road

Markham, ON

L3R 5M2

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Showing 569 reviews

January 24, 2023

Excellent service from Justin Ni!If someone ask me where should he/she buy a bmw from,I will recommend them to come Bmw Markham! More

by Roy
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

BMW Markham responded

Hi Roy! Wow! Thank you for recommending our store! It is lovely to see that once again Justin Ni has left a customer thoroughly satisfied! We appreciate your business and if there is ever anything we can do to help out, please do not hesitate to let us know!

December 29, 2022

Great team is working here to fullfil customers every needs Great friendly service they provide More

by Dilshersingh
Recommend Dealer
Yes
Employees Worked With
Harsh Thakker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

BMW Markham responded

Hi Dilsher! Wow, thank you for your kind words. It makes us proud to hear that our team has done such a great job caring for our valued clients and we hope to see you again soon! Have a lovely new year!

December 13, 2022

My first purchase here and was a great experience. Truly exceeded my expectations and hope the good work will continue for the future. More

by bnneagu
Recommend Dealer
Yes
Employees Worked With
Taha Hayat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

BMW Markham responded

Hello! Wow, way to put a smile on our faces. It is so great to hear about your exceptional visit to us here at BMW Markham! Ensuring that we exceed the expectations of our valued customers is so important to us as we wouldn't be what we are without you all. Congratulations and welcome to the BMW Markham family.

December 12, 2022

I have purchased several vehicles from Markham BMW. I have always been treated very well. The service department is amazing. That is the main reason I returned to purchase another car. More

by doug.mclean
Recommend Dealer
Yes
Employees Worked With
Michelle Fung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rohan Beersa
Dec 22, 2022 -

BMW Markham responded

Hi Doug! Thank you for both your 5-star rating and continued loyalty! We hope you will continue to consider us for your future vehicle needs.

December 10, 2022

Went for a RECALL for the Blow-By Heater. They DAMAGED the ELECTRICAL PANEL. - Both issues above were fixed without charge as they were CREATED by BMW. Car was at the dealership for 8 days. More

by Suhas
Recommend Dealer
No
Employees Worked With
Andrew Mak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

BMW Markham responded

Hi Suhas, Thank you for taking the time to leave a review about your service experience with us. It’s unfortunate to see that we did not provide the 5-star customer service we strive to deliver to every customer. That being said, please consider reaching out to me directly at your earliest convenience so I can address this concern with you, thank you. Best, Rohan Beersa Service Manager 905-948-2936

December 09, 2022

Smooth Transaction, Nice staff, from the front desk to the salesman and the manager. Nice location and is pretty accessible. More

by romeolabio
Recommend Dealer
Yes
Employees Worked With
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

BMW Markham responded

Hi Romeo! Hearing that our staff was able to help you out and everything went smoothly makes us so proud. Until next time, drive safe!

December 05, 2022

Excellent service and care was provided from the time I entered the dealership until I picked my vehicle up. More

by joyce.dusenbury
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin was excellent
Dec 22, 2022 -

BMW Markham responded

Hi Joyce! We're pleased to see you enjoyed your experience with our dealership. We appreciate your business and review, see you next time!

December 02, 2022

Good show room nice receptionestsales manner are good the staff of the spare part was help More

by minhyoung1388
Recommend Dealer
Yes
Employees Worked With
Michelle Fung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

minhyoung1388 responded

Good show room nice receptionestsales manner are good the staff of the spare part was help

December 01, 2022

Excellent service! Justin Ni is very professional not only for sales but also post sales service. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

BMW Markham responded

Hello Mike! It is great to hear that Justin Ni is ensuring that our valued clients are satisfied with their purchases. Our main focus here at BMW Markham is to provide exceptional service to those that provide us with the opportunity to earn their business. Congratulations on your new car and we would love to see you again down the road.

November 30, 2022

We were provided with a good reliable efficient service for my car. I take my BMW to this dealership for its professionalism. I hope there is a complimentary exterior wash, liquid top ups and a basic detai More

by ShkF
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rohan Beersa
Dec 05, 2022 -

BMW Markham responded

Hello, We appreciate you taking the time to bring your concerns to our attention. Every customer who provides us with the opportunity to earn their business deserves a first-class experience. It is regrettable to learn we fell short of that during your recent visit with us. I would like to apologize for any inconvenience this may have caused you. When you get a chance, please reach out to me as I would like to talk with you about the details of this experience. Best, Rohan Beersa Service Manager 905-948-2936

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