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BMW Markham

Markham, ON

Overview
Employees
Reviews
4.7
577 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
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8111 Kennedy Road

Markham, ON

L3R 5M2

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Showing 577 reviews

May 15, 2023

They are very professional . Always on time and very polite too . Never had any problem with them . More

by afson
Recommend Dealer
Yes
Employees Worked With
Pirout Mohammadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

BMW Markham responded

HI Afson! Hearing that both Pirout and Bobby helped make your experience 5-star worthy has truly put a smile on our faces! We appreciate your business and look forward to seeing you again down the road!

May 09, 2023

Very good service, friendly,professional and will highly recommend I will personally refer friends and family to this dealership and specifically the sales representative “ Michelle “ This was my second More

by Abdul
Recommend Dealer
Yes
Employees Worked With
Michelle Fung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

BMW Markham responded

Hi Abdul! It is our pleasure to provide exceptional service to 100% of our clients and we appreciate you not letting our efforts go unnoticed. Thank you for both your review and business. Michelle is an amazing asset to our team and we will be sure to send over your kind words. If there is ever anything else that we may be of assistance to, please do not hesitate to let us know.

April 26, 2023

Lovely building, friendly and professional staff, lots of inventory. Overall a great experience in purchasing a new car. More

by Brian Steele
Recommend Dealer
Yes
Employees Worked With
Nick Zhang
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Apr 26, 2023 -

BMW Markham responded

Hi Brian! We're proud to have earned your business here at BMW Markham, and thank you for working with us to purchase your vehicle. Nick will love hearing your compliments, and we all wish you the safest of travels. We hope to see you again down the road!

April 26, 2023

Excellent Professional staff. Great service experience. Rohan runs a great service team and is a seasoned, knowledgeable Service Manager. Much Appreciate all that you do !! More

by Alex Thompson
Recommend Dealer
Yes
Employees Worked With
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW Markham responded

Hi Alex! It means a lot to us to be complimented on our customer service, and we thank you very much for the opportunity to earn your business. Travel safe and reach out to us again anytime we can be of help here at BMW Markham.

April 11, 2023

I have received the excellent service from BMW Markham. They fixed my car less than a day. More

by AliB
Recommend Dealer
Yes
Employees Worked With
Iriana Palmoares / Service Department
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Apr 13, 2023 -

BMW Markham responded

Hi Ali! We are pleased to hear that you are satisfied with Iriana's customer service! Servicing your car can sometimes be nerve-wracking but Iriana is amazing and knows exactly how to keep her clients happy and well-informed! Thank you for your business, we hope to see you again soon!

April 11, 2023

Jack is a very professional and patient salesperson who has helped me a lot. Thank you！ More

by Yaling
Recommend Dealer
Yes
Employees Worked With
Jack Yue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

BMW Markham responded

Hi Yaling! We appreciate you for taking the time to let us know that you were well taken care of during your sales visit. It is also lovely to see that Jack was able to help you out! Thank you for your business, we look forward to seeing you again down the road!

April 10, 2023

I got off to a rough start with my pre-owned 2020 M340 purchase but the whole team at BMW Markham has been diligently working to make things right. I was not happy with the mechanical condition of my vehi More

by gobin
Recommend Dealer
Yes
Employees Worked With
Kennard Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harsh Thakker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

BMW Markham responded

Hi Gobin! Wow, thank you for taking the time to write about what went into rating us 5-stars! We appreciate your business and are so glad to see that our team worked on ensuring you are satisfied with your purchase even after the sale was complete! We will share your kind words with our team and if there is ever anything else we can help with, please do not hesitate to contact us! Congratulations and until next time, drive safe!

April 10, 2023

Very good . Super good.I like the service .take less than 2 hours .all done .Thank you More

by June
Recommend Dealer
Yes
Employees Worked With
Shelly Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennard Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Social Media
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Shen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2023 -

BMW Markham responded

Hi June! Wow, that you for your lovely review! It is great to see that our team has put in the necessary work to earn your 5-star rating! Until next time, we wish you all the best.

March 31, 2023

Good sales and Good technician to teach us how to use the car. They are good. More

by Donna
Recommend Dealer
Yes
Employees Worked With
Michelle wong
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Apr 03, 2023 -

BMW Markham responded

Hi Donna! Thank you for taking the time to leave us this 5-star review! We appreciate you choosing BMW Markham and hope to see you again in the future.

March 28, 2023

I had great deal with Justin in the Sales Dept. Supportive, good communication. Highly recommended. I had terrible experiences with Andrew in the Service Dept. No help if you are not paying cu More

by JJ
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Mak
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2023 -

BMW Markham responded

Hi J.J., Thank you for letting us know what exactly went into rating us 4-stars. Although it is lovely to hear about the level of customer service Justin Ni provided, it is regrettable to learn about your service experience. We want our clients to be 100% satisfied with the given service and client care they receive while visiting our store, and we apologize that for you, this was not the case for. We hope you will continue to consider our store for future needs so that we have the opportunity to show you that we here at BMW Markham learn from feedback and strive to provide exceptional client care.

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