Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back
View Service Center
Write a Review

BMW Markham

Markham, ON

Overview
Employees
Reviews
4.7
577 Reviews
We know your time is valuable, and are committed to simplifying the car buying process to make your next purchase as fast, easy, and transparent as possible. We offer you our best price first, which means we’ve also removed the negotiation – one of the most painful parts of the buying process. We don’t add any additional fees to your deal. And if you have a vehicle to trade in, we’ll give you a written offer to buy your car, even if you don’t buy ours. And with our three-day return and exchange policy, it’s impossible to buy the wrong car. Visit us today to experience the Pfaff difference. Proudly serving the Markham, Unionville and surrounding area for over 30 years. Part of Pfaff Automotive Group. In business since 1964 and One of Canada’s Best Managed Companies since 2011. High volume BMW dealership with one of the largest inventories in Canada Large fleet of BMW and MINI loaner vehicles for our sales customers when their car is in for service (admin fee applies) Knowledgeable team of Sales Consultants, Service Consultants and Parts Consultants to serve you. Official BMW i dealer for BMW’s electric lineup of vehicles Customer lounge with coffee, snacks, Wi-Fi, massage chair and work stations Supporter of the local community: Charities, Sports Teams and Community Events Fully equipped Children’s Play Room
Contact Dealership
View Awards

8111 Kennedy Road

Markham, ON

L3R 5M2

Directions

By Type

Showing 577 reviews

April 16, 2025

Friendly. Very detail and professional. Great customer service and follow up call is super nice. More

by Johnnyho
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Lee
Report | Print
Apr 16, 2025 -

BMW Markham responded

It’s fantastic to hear that you had a great experience at BMW Markham! We truly appreciate your kind words about the team's attention to detail and excellent customer service. Looking forward to helping you again in the future!

April 03, 2025

Extremely satisfied with the high level of service. Justin was knowledgeable, courteous and sincere. I wouldn’t hesitate to recommend anyone to this dealership More

by Chris
Recommend Dealer
Yes
Employees Worked With
Justin Ni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

BMW Markham responded

Chris, We’re so glad to hear that you were extremely satisfied with your experience! It’s great to know that Justin’s knowledge and sincerity made a positive impact. Thank you for your kind words and for recommending BMW Markham—we look forward to serving you again in the future!

March 28, 2025

This dealership uses deceptive tactics to sell vehicles. Please avoid Jack and BMW markham as a whole. Also, PFAFF owner Chris, thank you for not replying to any of my emails. More

by BMWm4comp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Yue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

BMW Markham responded

P.M., it's never our intention to make our clients feel as though we are using tactics to pressure them into a purchase. We strive to provide a transparent and positive experience for everyone. If you’d be open to sharing more about your concerns, we’d appreciate the opportunity to discuss this further and see how we can make things right. Please reach out at your convenience. Best, Lance Tan - New Vehicle Manager - 905-477-2212

March 26, 2025

Great service! Advisor kept us informed all the way and fast turnaround and awesome service!! More

by Charleslai0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Mar 31, 2025 -

BMW Markham responded

Charles, we’re so glad to hear you had a great experience at BMW Markham! It’s fantastic that your advisor kept you informed and provided fast, awesome service. We look forward to assisting you again in the future!

March 17, 2025

Very professional and nicely displayed showroom . Attending customers right away. Manager come out to help and full fill our needs More

by bobbygothra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed, safi & steven
Report | Print
Mar 18, 2025 -

BMW Markham responded

Thank you for the positive feedback! We're delighted to hear that our team at BMW Markham provided prompt and professional service. We appreciate your visit and hope to see you again soon!

March 16, 2025

Great customer service, worked with me before and after the sale to ensure my needs and wants were mett. More

by Merizageorge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geriel Garcia
Report | Print
Mar 17, 2025 -

BMW Markham responded

We're delighted to hear that you received great customer service from our team at BMW Markham. Ensuring your needs are met before and after the sale is important to us, so thank you for sharing this feedback!

February 20, 2025

All the employees help the customer very nicely & let us know our car service situation. More

by Fanny Fung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nixxxx
Report | Print
Feb 20, 2025 -

BMW Markham responded

It’s wonderful to hear that you had such a positive experience with the team at BMW Markham, Fanny! We’re glad to know they were helpful and kept you informed about your car service. We look forward to serving you again!

February 01, 2025

Excellent service at a fair price. Always loved BMWs, definitely will come here for another car the next time. More

by e0969sum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasir Ahmadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

BMW Markham responded

Thank you for the fantastic feedback! We're delighted to hear that you had an excellent experience with us at BMW Markham. We look forward to assisting you again when you're ready for your next car!

January 30, 2025

I have been dealing with this dealership for more than 20 years and every one there treats me like family. This is my 10th BMW and I get excellent prices and value for the cars I buy here. More

by djobanputra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby. Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana and Mike in service are both very nice and give the best information.
Report | Print
Jan 31, 2025 -

BMW Markham responded

It's fantastic to hear that you've had such a positive experience over the years! Thank you for your continued trust and loyalty to BMW Markham. We truly appreciate your support and look forward to helping you with many more vehicles in the future!

January 15, 2025

Great service. Staffs are friendly and pick up and drop off services are quick too More

by Viv
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
George Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

BMW Markham responded

We’re pleased to hear about your positive experience at BMW Markham, Viv! It’s great that you found our staff friendly and that the pick-up and drop-off services met your expectations. We look forward to assisting you again!

1
2
...
58