BMW / MINI Victoria

My experience with BMW Victoria has always been very professional from the Sales Team through to 10 years of dealing with the Service Department. professional from the Sales Team through to 10 years of dealing with the Service Department. More

Probably the best dealership experience I have had. I would definitely recommend them to my friends. I would definitely recommend them to my friends. More

The service staff (and sales staff as well) communicate very effectively and respectfully. They are very accommodating of the customer's needs. The service is always delivered promptly and there are neve very effectively and respectfully. They are very accommodating of the customer's needs. The service is always delivered promptly and there are never any surprises relative to the estimated costs. More

Excellent service. ..salesperson paid attention tomy wants and needs. All the staff are very couteous. ..salesperson paid attention tomy wants and needs. All the staff are very couteous. More

I was told it would cost 180 to diagnose air bag light which I thought was expensive. I received a call a couple hours later saying they needed another hour. So almost 400 to diagnose the issue parts t which I thought was expensive. I received a call a couple hours later saying they needed another hour. So almost 400 to diagnose the issue parts to fix were 1250. I found the item on line for 170. Feel like I’ve been taken total advantage of. Will not return. More

The service department is very professional and well organized. The service representatives are very polite and well informed. The work was done and the car returned on time and clean. organized. The service representatives are very polite and well informed. The work was done and the car returned on time and clean. More

Great experience and great cars! . Daniel Baker was very knowledgeable and great to assist us in choosing our new BMW . Daniel Baker was very knowledgeable and great to assist us in choosing our new BMW More

Always friendly and helpful. Go above and beyond to make you feel right at home . Excellent service, from the car wash guy, to the sales and service staff Go above and beyond to make you feel right at home . Excellent service, from the car wash guy, to the sales and service staff More

Trustworthy staff selling a superior product. Sales find a way to construct a deal that met my requirements on two separate occasions. Sales find a way to construct a deal that met my requirements on two separate occasions. More

Alex and Phanuel in service are excellent . 👍👍. Service dept overall has been a pleasure to deal with. 👍👍. Service dept overall has been a pleasure to deal with. More